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Captions not working properly

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Citation4444, Apr 23, 2006.

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  1. swlauren

    swlauren Mentor

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    Apr 2, 2004
    I think i saw somewhere that you can't get closed caption in 1080i. Try changing to 720p and see what happens
     
  2. swlauren

    swlauren Mentor

    33
    0
    Apr 2, 2004
    I read somewhere that you can't get CC in 1080i. Try changing output from 1080i to 720p.
    swlauren
     
  3. ericmatz

    ericmatz Mentor

    31
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    Jan 15, 2006
    My receiver is set to 1080i.

    No problems with closed caption on HDNET, TNTHD, ESPNHD.

    Problems with closed caption on CBS HD from East. There are missing letters, words, characters, etc. It doesn't matter if it is a recorded or non-recorded shows.

    So if closed caption works on HDNET, TNTHD, ESPNHD but not CBS HD from East, then this tells me that the feed from Dish is somehow corrupted for CBS HD from East.
     
  4. jesserose17

    jesserose17 New Member

    5
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    May 2, 2006
    I also have same problem - no captions on local high definition programming. I've called Dish support and didn't get anywhere. They're blaming it on my set-up of my ViP622 receiver and HDTV. I'm relieved to discover that I'm not alone.

    I've enabled the digital captions on my receiver for TV1 output. The digital captions appear fine on digitial standard definition programs, including Los Angeles broadcast network such as ABC, CBS, NBC and FOX.

    It's just that on local broadcast network High Definition programming do not have any captions at all. For comparsion sake, let's pick ABC World News which has been closed captioned consistenly since 1980.

    TV2 - analog caption displayed
    TV1 SD - digital caption displayed
    TV1 HD - no captions for local HD broadcast network programming

    I've had ViP622 activated since March 9, 2006 and none, zip, nada of local HD programming have captions displayed. That goes for ALL of ABC, CBS, NBC and FOX HD programs. I have HBO and Showtime HD - no problems with digital captions being displayed on their High Definition movies.
     
  5. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
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    Dec 10, 2002
    :welcome_s jesse

    I assume you are talking aboutHD locas you are talking about Dish HD locals. So that the folks at Dish know and also others know it is always good to spell out what HD locals you are talking about since know there can be two sources.
     
  6. jesserose17

    jesserose17 New Member

    5
    0
    May 2, 2006
    Yes, I'm talking about Dish HD locals. I'm 150 miles away from Los Angeles, so the Dish satellite is the only source for the broadcast networks.
     
  7. bhodgins

    bhodgins Mentor

    36
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    Nov 28, 2005
    my experience is the same as jesserose17 -- captions are fine on SD and over the air HD but not on the Dish local HD or CBS East HD
     
  8. guruka

    guruka Troublemaker/Supporter DBSTalk Gold Club

    341
    0
    Dec 27, 2003
    Yes, I too have problems with CC on my 622. Let's assume for the purposes of this discussion, that the channel in question is broadcasting CC. I see four different states on my 622. These are true for both SD and HD channels:

    1. Captions working fine (usually)
    2. Captions display ok, but are late or early in relation to audio (usually late)
    3. Captions present but garbled beyond readability (reboot fixes this)
    4. Captions absent - cannot turn them on (reboot fixes this)

    Bottom line: there is a software problem with captions on the 622.

    .....G
     
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