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CCK can't connect to my comcast router

Discussion in 'DIRECTV Tips and Resources' started by tomasmk2003, Aug 19, 2012.

  1. Aug 19, 2012 #81 of 233
    Kaiser Bob

    Kaiser Bob Cool Member

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    Not Connected (22) represents a DNS problem, the reciever is unable to resolve the host Directv.com... you can put an alternate DNS in your router like google's, 8.8.8.8 and see if that helps.

    EDIT: Also try restore defaults and connect now like VOS said.
     
  2. Aug 19, 2012 #82 of 233
    banditt76

    banditt76 Godfather

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    I just simply have my router IP as my DNS in my DVR Network setup. Seemed the simplest solution. Let the router do its job.
     
  3. Aug 19, 2012 #83 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You don't need to re-run the wireless setup since the WCCK is already connected to your network.
    "From the receiver's point of view" it's now a wired connection.
    Believe me I know how this works.
     
  4. Aug 19, 2012 #84 of 233
    banditt76

    banditt76 Godfather

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    Nobody here is doubting you, at least I'm not.
     
  5. Aug 19, 2012 #85 of 233
    tomasmk2003

    tomasmk2003 Mentor

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    Okay tried using the wired option instead of wireless. Unfortunately the same not connect
    (22)
     
  6. Aug 19, 2012 #86 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I wanted to add that because "I've been here/there" many many times and the wireless setup is only needed to configure the adapter [once] and the receiver then only needs to use the wired configuration, which was how this one worked with the tech.
     
  7. Aug 19, 2012 #87 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    No worry, as there's a lot going on here.

    I'm just trying to get you back to the basics that should work for you.
     
  8. Aug 19, 2012 #88 of 233
    banditt76

    banditt76 Godfather

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    The steps I am talking about above are in the DVR receiver settings, not the WCCK.
     
  9. Aug 19, 2012 #89 of 233
    tomasmk2003

    tomasmk2003 Mentor

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    I edited my post. Unfort it didn't work either.
     
  10. Aug 19, 2012 #90 of 233
    banditt76

    banditt76 Godfather

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    Clarify exactly what you did please.

    To fix the DNS issue go into your settings on your DVR and go to Network Setup and then Advanced Setup. Change the DNS to either your ISP's DNS server or put in your router's IP address. I have the latter on my setup and it works flawlessly.

    You could also try the OpenDNS servers 208.67.222.222 and 208.67.220.220
     
  11. Aug 19, 2012 #91 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I'm sort of lost here so...

    Is this a one receiver setup and which model receiver?
     
  12. Aug 19, 2012 #92 of 233
    tomasmk2003

    tomasmk2003 Mentor

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    went to menu
    settings and help
    setting
    then network set up. restore defaults and choose the wired connection instead of wireless. But same result if it was wireless
     
  13. Aug 19, 2012 #93 of 233
    tomasmk2003

    tomasmk2003 Mentor

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    Yes 1 reciever set up. Model is DCAW1R0-01
     
  14. Aug 19, 2012 #94 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    That's the WCCK, and I'm asking about the DVR.
     
  15. Aug 19, 2012 #95 of 233
    banditt76

    banditt76 Godfather

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    Is it an HR24, HR34 or some other model?

    Does the WCCK have the same type of network setup in its settings as I outlined in post #90?
     
  16. Aug 19, 2012 #96 of 233
    Kaiser Bob

    Kaiser Bob Cool Member

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    Another situation where the receiver might come back with a (22) is where the router is granting ip addresses but not actually passing traffic back and forth to where it should, tricking the receiver into thinking its a name resolution problem when it's something else. An IP address conflict would seem to be a possibility here.
     
  17. Aug 19, 2012 #97 of 233
    tomasmk2003

    tomasmk2003 Mentor

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    where/how do i get the model? I looked on the back of the dvr i got receiver ID and serial number. if I hold the info button on the remote for 2 seconds gives me receiver HR21/100 Receiver ID 0288 9772 6213
     
  18. Aug 19, 2012 #98 of 233
    banditt76

    banditt76 Godfather

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    That's what I was thinking from the beginning with two devices using 10.0.0.10
     
  19. Aug 19, 2012 #99 of 233
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    And yet another case may be if this DVR has two ethernet ports and it's plugged into the wrong one.
     
  20. banditt76

    banditt76 Godfather

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    HR21/100 is your receiver model number in all that.

    Have you done the steps in post #90 yet?
     

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