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Center Ice - No HD AGAIN! So frustrating :(

Discussion in 'DIRECTV General Discussion' started by vfr781rider, Dec 12, 2013.

  1. vfr781rider

    vfr781rider Legend

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    Jan 14, 2007
    Gladeville, TN
    I know NHL is a very small viewership, but WHY does DirecTV repeatedly show Center Ice NHL games as being available in HD and then only show them on the SD channel? I'm a Preds fan, probably one of the smaller viewerships of the already small market, but they advertise it as being in HD and I guess just don't have the bandwidth to show it, so we're screwed again. The really bad thing is my buddies with Dish always have HD while I'm sitting here stuck with SD :( It has been a few years since I followed the different sat compaies and even this forum. Last I knew though, Direct had more available bandwidth, so I can only suspect they are diverting it to PPV??? Tonight I checked other games and neither of the two feeds of the Rangers game was in HD nor was the single Flyers game.

    If it was one or two games a year, it would be one thing. Tonight is at least the 4th time this year though, so it will end up being a significant number of games... again.

    I know we have no recourse, but man it seems like they ought to refund part of your subscription fee or something and, again, why does only Direct have this problem and Dish never does?!! So frustrating...

    There, I feel better.
     
  2. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Phoenix, AZ
    I think you need to either reset your receiver or refresh your services. I'm getting all the games in HD here, including the Predators feed on 776-1.
     
  3. texasbrit

    texasbrit DIRECTV A-Team

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    776-1 is blacked out for me because I am in DFW and it is on my local RSN (in HD) , but the two Rangers feeds are certainly in HD.
     
  4. juniormaj

    juniormaj Legend

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    Newbury...
    I haven't seen an SD only feed in some time, and I think it was one of the Canadian teams home feed.
    I haven't been checking out a lot of out of market games this year, though.
     
  5. ep1974

    ep1974 Legend

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    May 22, 2010
    Edmonton@Vancouver tonight is in HD with the CBC broadcast. Also tomorrow nights game Boston@Vancouver has dual feeds both in HD. Big improvement this year for Canadian teams.
     
  6. vfr781rider

    vfr781rider Legend

    172
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    Jan 14, 2007
    Gladeville, TN
    The supposed HD games are listed in the guide, but when I tune to them it's just the DirecTV logo with music. I'm sure a receiver reset would do nothing. This has been going on for years :(

    Oftentimes, they will put on the HD version later in the game. The Preds game finally came on in HD sometime late 2nd period or during the 2nd intermission. When a game is not in HD, every break I'm flipping back over to see if they've started the HD broadcast yet. Meanwhile, my DIsh friends have been watching in HD the whole time. This is one of the few areas I know where DIsh is superior to Direct. But, again, I've been out of the loop for a few years.
     
  7. sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

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    Allen, TX
    Tune to the RSN. Also, how do you know a reset won't fix it? People are telling you they're watching the games, so you might have equipment or authorization issues. Dish is definitely not better with CI than DirecTV. Dish doesn't even have MSG games in HD.
     
  8. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Oct 1, 2003
    Phoenix, AZ
    Like I said above call in and have your services refreshed. I had this happen to me a few years ago and they were able to fix it.
     
  9. sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

    14,573
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    Sep 5, 2006
    Allen, TX
    You can also refresh at www.directv.com/resend
     
    1 person likes this.
  10. ejbvt

    ejbvt AllStar

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    VT
    Tune to 644-1. It's always HD there.
     
  11. vfr781rider

    vfr781rider Legend

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    Jan 14, 2007
    Gladeville, TN
    When it's there, which is most of the time. Sometimes it's just like the Center Ice channel and displaying the DirecTV logo and music though while 644 has the game in SD.
     
  12. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Oct 1, 2003
    Phoenix, AZ
    Did you do what we suggested to fix your problem?
     
  13. JosephB

    JosephB Icon

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    Birmingham, AL
    Refreshing the receiver isn't going to fix it if the channel is showing the DirecTV logo and music.
     
  14. vfr781rider

    vfr781rider Legend

    172
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    Jan 14, 2007
    Gladeville, TN
    Exactly. And, as mentioned, this has been going on for years and the receiver has certainly been restarted several times over the period of time. I'm sure it's just a matter of available bandwidth. More often than not, the HD broadcast will start 1 or 2 periods into the game, but sometimes it never starts at all. It's just frustrating because my Dish and Comcast friends have all of the games in HD all of the time :(
     
  15. TheRatPatrol

    TheRatPatrol Hall Of Fame

    7,175
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    Oct 1, 2003
    Phoenix, AZ
    The games are in HD, the rest of us are getting them, it is not a bandwidth issue.

    You must call D* and have them reauthorize NHLCI on your account in order to fix this problem, they need to refresh your receivers.

    I speak from experience as this happened to me a few years ago.

    Please call D*.
     
  16. trh

    trh This Space for Sale

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    NE FL
    I'm not sure exactly what the problem is, but when the TS can't get a game in HD yet others are watching that same game, it indicates that the issue is centered on the TS's equipment/programming.
     
  17. tonyd79

    tonyd79 Hall Of Fame

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    Columbia, MD
    That isn't necessarily true. I've seen it work if the streams have been reassigned and the receiver doesn't track. The refresh resets it. The directv logo is just a link between the channel number and a shared logo stream. It isn't that the logo is on that channel.
     
  18. vfr781rider

    vfr781rider Legend

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    Jan 14, 2007
    Gladeville, TN
    Been off for a couple of weeks. This happened again over the break, so I called them. Rep told me if I was seeing the logo and hearing music that it wasn't anything to do with the receiver, but with the programming not being available. She was going to have a manger call me that night or the next day, but I never heard a thing. Except for that one time, the HD feed has been there the last couple of weeks.
     
  19. lacubs

    lacubs Godfather

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    Sep 11, 2010
    let me ask you are you direcTV wiring where animals can get to? try this tonight if happen resting your box and bet the game will come right away
     
  20. TheRatPatrol

    TheRatPatrol Hall Of Fame

    7,175
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    Oct 1, 2003
    Phoenix, AZ
    What game and channel numbers were you trying to watch?

    Did the rep remove and then add the package back?

    The next time this happens tune to the RSN channel in the 600's and see if you get it.
     

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