On Saturday on two different calls I was told that i could not order the AM21 because we have HD locals, in both cases they said "the system won't allow me to place the order". In both cases they checked with a supervisor who confirmed that they could not place the order because I was served by HD locals. We had the two HR22-100s added to the account and I went to the website and checked Add Kits and Equipment and the AM21 was not available to me. Today I go to Add Kits and Equipment and find that the AM21 is available to me. Not sure what has changed. I've already ordered one from a third-party, so I'm not going to try to order it from DTV.