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Changed my mind. Turned down free HR20/21

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bigmixx, Dec 6, 2007.

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  1. cartrivision

    cartrivision Hall Of Fame

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    While there are significant audio sync issues at times, I believe that the majority of them are caused by faulty MPEG4 encoding at the DirecTV head-end, so holding off on getting an HR20/21 won't gain you anything... just the opposite.... you are losing out on all the MPEG4 content (almost all of it in sync) that you are paying for but not able to receive with your old receiver.
     
  2. tonyd79

    tonyd79 Hall Of Fame

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    Really? You avoided the "Someone in your household" error that was on every HR10 last year because the guide data was incorrect? That is almost impossible.
     
  3. bigmixx

    bigmixx Cool Member

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    Sep 14, 2006
    Correct. The bedroom TV is not HD. I would only have 2 receivers active so if I don't have to pay an additional lease fee to keep it then I would just deactivate the sd-tivo and keep it as a backup.
     
  4. tonyd79

    tonyd79 Hall Of Fame

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    Bullcrap.

    I know what a lip synch problem is and have never seen one on my HR20 to date.

    As others have said, it depends on what you watch, what channel you watch and when you watch it.

    Your statement says that it happens all the time on all channels and there is no way that I would not see it.
     
  5. bigmixx

    bigmixx Cool Member

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    Sep 14, 2006
    Good point. I guess as long as the HD locals as well as espn/espn2 & NFL network are in sync then I'm cool.
     
  6. boltjames

    boltjames Icon

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    I own two HR20's and have no issues. My friend owns two HR20's and has no issues either. I can count maybe 30 people in this forum who are reporting problems. If the issue was as widespread as you would lead others to believe, there would have been enough of an outcry to make quite a buzz online, no?

    In my eyes, some of you have defective DVR's and/or physical issues related to signal reception and that's why you have problems. How else could I be aware of four perfectly non-defective DVR's? If there's a certain batch of them that are perfect while all the others aren't, let me know. I've never been that lucky before and I'll bake myself a cake and throw myself a party.

    BJ
     
  7. tonyd79

    tonyd79 Hall Of Fame

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    The fees are this:

    One charge per household for HD ($9.99)
    A fee per receiver above the main receiver ($4.99)

    The second fee is sometimes called an additional receiver fee and sometimes a lease fee. It is just the way the machine is put in the system. I have 2 HR20's and an HR10, all leased but one is listed as a lease fee and one as an additional receiver.

    In the OP's case, he should already be paying the HD fee as he has an HR10. The only variable is how many receivers he has (pay five bucks for each one beyond the first).

    BTW, someone pointed out he is already paying for the MPEG4 channels. He is as the fee is the same for an HR10 or an HR20.
     
  8. bigmixx

    bigmixx Cool Member

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    Ok, so if I keep my hd tivo and deactivate my sd-tivo, I would have 2 active receivers. Rght now, I pay $9.99 for the HD package, $5.99 DVR fee, & $4.99 lease fee. I'm assuming my fees would remain the same after the upgrade?
     
  9. rapjrhb

    rapjrhb Legend

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    Sep 26, 2007
    I'll have to take a look at my next bill because I could have sworn that I'm also paving 5.99 for Direct DVR monthly service.
     
  10. rapjrhb

    rapjrhb Legend

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    Sep 26, 2007
    That is the way that I understand it. What you descibed above is what I am paying now. I have an HR20-700 active, an HR10-250 active and a SD DirectTivo in the closet.
     
  11. bigmixx

    bigmixx Cool Member

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    Sep 14, 2006
    Do you own your HR10-250 or were you leasing it before you got the HR20?
     
  12. cartrivision

    cartrivision Hall Of Fame

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    Great post. That pretty much summed up the issue correctly. Anyone who was with DirecTV is the early days when their service first started will remember similar sync issues with the "new technology". Eventually those sync issues went away, and I suspect that current problems will be fixed too. Hopefully the results of the poll in the other thread will get the matter more attention than it is getting now. Maybe it's getting a lot of attention at DirecTV already. Let's hope so.
     
  13. rapjrhb

    rapjrhb Legend

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    Sep 26, 2007
    Own.
     
  14. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    Oct 8, 2006
    You missed the best option:

    Have both.

    You did not have to decide between them.

    Many still have their HR10 and their new HR20 working side by side. The same remote can control both. Twice the storage. Twice the tuners. $5.

    What's to decide?

    Call them back. Tell them you had a senior moment but are better now.

    Here are the links for the best tips we could compile (From the HD DVR FAQ):

    What do I need to know about HD DVR ordering and installation?
    Ordering TipsInstallation Guide

    - Craig
     
  15. Carl Spock

    Carl Spock Superfly

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    bigmixx, I'm active in the lip sync threads. I've experienced the problem often. I still think you are crazy not to go with the upgrade.

    First, read hasan's post upthread again. He is right on in so many ways. Whatever the problems are, they aren't just in the receiver. In fact, my gut tells me the HR20 is the least contributor to the problem.

    Second, it tends to exist on just a few stations. CNN HD is often bad. Discover HD has often been mentioned. And there seems to be uplink problems in some markets on the LIL HDs. The majority of HD stations are fine, thank you.

    Third, most HD owners are not experiencing the problem. You're concentrating on two or three threads on a board that gets hundreds of posts a day. It's all out of whack.

    Finally, upthread you say you want to wait until all the bugs are worked out on this audio sync issue. As has been stated by others, you'll just keep waiting. It is an inherent problem in HD and needs to be solved on a case by case basis. That's going on right now. If you are going to wait for a global solution, it will be 5 years for a standard to be established and implemented, if it ever is. Waiting that long is just plain silly.

    It gets down to the classic "is the glass half empty or half full?" argument. Even though I experience the problem, to me the glass is way over half full.

    Jump in. Get the upgrade. You'll like all the new HD stations. Plus look at it this way. If a station really bugs you because it's out of sync, you can always switch back to SD for that station and you'll be exactly where you are right now. Very literally, what have you got to lose?
     
  16. omj

    omj Legend

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    I f you think the lip sync issue only effect 2% then you are smoking crack. This constantly goes on. It will be off for a while then one day it's gone and then back again. I don't think it is related to the receiver because if you flip to the standard channel it is just fine. It has to be with the feed from the satellite or something. Maybe it has to do with what areas of the country you live. Who know but it's far more than 2%.

    By the way, check the poll in the other thread. out of 58 people five DO NOT have problems. If my calculations are correct then that is 8.62% that DO NOT have the issues and 91.38 that DO. Far cry from 2%.
     
  17. bigmixx

    bigmixx Cool Member

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    Sep 14, 2006

    I'm not trying to wait until "ALL" the kinks are worked out. The only thing that really concerns me was the lip sync issue. Missed recordings concern me too but I can deal with that since I'll have 2 DVR's. I don't have any of those issues now with my tivos and my wife is happy. I just want to keep it that way :D

    But I've decided to go ahead with the install and keep my HD Tivo for now jus in case.
     
  18. bigmixx

    bigmixx Cool Member

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    Sep 14, 2006
    Yeah, I saw that too. Even though it's not accurate, I still think the percentage of people that are having lip sync issues is very high.
     
  19. paulman182

    paulman182 Hall Of Fame

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    Perhaps the lip sync problem is widespread, but a lot of us got tired long ago of posting "no problem" and so we pretty much quit.

    The only channel I have seen the lip sync problem on is TWCHD. Not to say it never affects others, but not when I or my family are watching.
     
  20. tiger2005

    tiger2005 Godfather

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    Sep 22, 2006
    Just because your two HR20's and your buddies HR20's don't have issues, doesn't mean others don't. If you were familiar at all with software products and their testing then you would know that not every user uses software the same way, which can trigger bugs. A simple thing like not using the same combination of key's as another user to accomplish the same end goal can trigger bugs in the software.

    As an example, I may access the playlist by hitting the List button, then I may use the select button to play the video which might trigger a bug to cause the audio and video to become out of sync. Another person might access the list through the menu, and then they hit the play button on the same video which doesn't trigger the same bug. Just because you don't notice the same issues, doesn't mean they don't exist and I totally disagree with your assertion that people that have these issues must have 'hacked' their box in some way.

    There are times where I have lipsync problems that I don't report because most of the time it will eventually go away, OR its not so bad that it bothers me to a great degree. Some people don't have the same tolerance level with such issues and they post about it, as they should because that is helping DirecTV to isolate such problems so that they can be fixed.
     
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