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Channels Disappear From Favorites Guide

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lyradd, Oct 22, 2010.

  1. lyradd

    lyradd Legend

    172
    6
    Mar 20, 2006
    My HR23/700 keeps losing channels on my Favorites guide. I have had to add Travel Channel three times now, Sony movie channel twice, and a few others one time. Any idea what would make them disappear? No, it's not someone else in the house.
     
  2. jdspencer

    jdspencer Hall Of Fame

    6,637
    13
    Nov 7, 2003
    The first thing to do is restart the receiver. Then add the missing channels and see if it happens again.
     
  3. Jimmy 440

    Jimmy 440 Hall Of Fame

    1,667
    1
    Nov 16, 2007
    Monmouth...
    Same on my HR21.The Travel channel disappears 2 or 3 times a week & I have to re add it.
     
  4. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    That is Really Weird because I have 7 DVRs and I have Never seen that problem. I would perform a Menu Reset on the DVR.
     
  5. Jimmy 440

    Jimmy 440 Hall Of Fame

    1,667
    1
    Nov 16, 2007
    Monmouth...
    Resets did not help.
     
  6. mozartman

    mozartman Mentor

    40
    0
    Jul 1, 2006
    I have the same problem with HR22-100. Eight Russian channels disappear from my guide.
     
  7. inkahauts

    inkahauts Well-Known Member

    22,536
    1,087
    Nov 13, 2006
    I have seen that before on one unit at my folks house.. Don't know what caused it.
     
  8. lyradd

    lyradd Legend

    172
    6
    Mar 20, 2006
    I wonder if it has anything to do with ads that Directv inserts between channel listings. There is one now above Travel Channel and I just added it again. Menu resets haven't helped for me either.
     
  9. moghedien

    moghedien Legend

    208
    1
    Dec 3, 2007
    The only time I've lost channels was with a loss of signal. What are your signal strength readings telling you?
     
  10. Barry in Conyers

    Barry in Conyers Godfather

    391
    14
    Jan 14, 2008
    Metro-Atlanta
    It happened to one of my HR24-500's a couple of weeks ago. All the locals and 3 or 4 other channels disappeared from the Custom 1 guide. I put them back in (no reset) and everything has been OK since then.
     
  11. davahad

    davahad Legend

    155
    7
    Jun 2, 2007
    This has been happening on 2 HR24-500's. Losing channels 696 and 698 as well as Sunday Ticket 709 and higher. Has happened multiple times and resetting does not fix.
     

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