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"Channels I Get" Issues - Q4 2008 Edition

Discussion in 'DIRECTV Programming' started by Stuart Sweet, Oct 30, 2008.

  1. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    Folks,

    Our friends at DIRECTV are going to be putting even more effort into improving "Channels I Get" and so, I'd like to ask you to list any problems you have with channels you don't get listing as channels you do get.

    Please list the programming package that you have as well.

    This is not a discussion thread. I know there has been a lot of frustration along the way but this is the way we'll make it better. Please keep to issues only.
     
  2. Mariah2014

    Mariah2014 Breaking the mold

    843
    5
    Apr 21, 2006
    Somewhere...
    573, 574, 578 private network stations listed as I get, but I don't subscribe to them.
    794-799 nascar hot pass listed as I get them, but I don't subscribe to that either.
    9561-9574 xm for bussiness, I don't get but listed as I do.
    9901-9926 listed as I get , but don't get either.
    I do recieve
    premier with locals
    hd access
    hd extra pack
    setanta sports
    en espanol
    espn game plan
    espn full court
    nfl sunday ticket
    nhl center ice
    nba league pass
    mlb extra innings
    mlb extra innings superfan
    nfl sunday ticket superfan
    mls direct kick
    directv on demand
    ncaa mega march madness
     
  3. Hdhead

    Hdhead Hall Of Fame

    1,241
    2
    Jul 30, 2007
    Maybe they mean "Channels I Can Get" (if I pay for them). All sports subscription channels, PPV, Porn channels show up. They need a new category for "Pay Channels Available".

    Edit: I subscribe to Total Choice Plus, HD Extra, all premium movie channels, Sports Package, and Sunday Ticket.
     
  4. loveshockey

    loveshockey Godfather

    388
    3
    Feb 24, 2008
    Lancaster, NY
    More effort?
    I would think this would be one of the easiest things to do...
     
  5. GeorgeLV

    GeorgeLV Godfather

    359
    0
    Jan 1, 2006
    Currently sub to Choice + HD Access

    Channels I Get is still basically broken and near useless.

    These are the regular English language channels that are listed in my guide as if I receive them and I do not. I'm not going to even attempt to list all of the part-time, private networks, XM, GameLounge, etc channels that are wrong.

    74 - Universal HD
    78 - HDNet Movies
    208 - ESPN Classic
    230 - DIY
    235 - Style
    250 - Fox Reality
    251 - Oxygen
    257 - Chiller
    258 - Fox Movie Channel
    271 - History International
    272 - Logo
    274 - Ovation
    279 - Discovery Health
    285 - Investigation Discovery
    286 - Planet Green
    287 - Military Channel
    295 - PBS Sprout
    298 - Boomerang
    302 - Nicktoons
    307 - WGN
    308 - Sleuth
    326 - GAC
    330 - BETJ
    332 - Palladia
    337 - VH1 Classic
    354 - G4
    539 - Showtime Showcase (Showtime 3)
    542 - Showtime Extreme
    552 - HDNet Movies
    613 - CBS College Sports
    631 - YES
     
  6. billsharpe

    billsharpe Hall Of Fame

    2,640
    63
    Jan 25, 2007
    Southern...
    I don't subscribe to any premium channels, but my channel guide has most of the Starz channels dimmed out but a couple are not. When I select any of these undimmed channels I get the channel not purchased message.

    Obviously the system knows what channels I get, but can't seem to communicate this information to the guide display. I'd think that would be a fairly trivial task, but since DirecTV hasn't improved much in this CIG effort in two years, it either isn't trivial or they haven't put much effort into the task.
     
  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    Please, let's keep the editorial comments to a minimum. Please report your issues as completely as possible... they know there are problems and we want to be helpful in fixing them.
     
  8. dcowboy7

    dcowboy7 Hall Of Fame

    4,747
    26
    May 22, 2008
    Pequannock, NJ
    i have total choice (expired) & these channels show up but i do not get them:

    230
    235
    258
    274
    285
    286
    287
    295
    298
    326
    330
    337
    539
    542
    594 - 599
    613
    640 - 699
    750 - 799
    813, 824, 825, 830, 831, 837, 840, 841, 844, 867, 868
    9561 - 9574
    9901 - 9926
     
  9. petergaryr

    petergaryr Passed away April 24, 2010

    608
    0
    Nov 22, 2006
    I have an old grandfathered Total Choice package and the following "channel not purchased" items appear in "Channels I Get":
    UHD
    HDNM
    DIY
    STYL
    FMC
    HINT
    LOGO
    OVTN
    ID
    PLGNHD
    MILT
    SPRT
    BOOM
    NKTN
    GAC
    BETJ
    PLDAHD
    VH1C
    FSTV
    HITN
    HISE
    SHO3HD
    EXTRHD
    HDNM (552)
    PTNW
    PBTV
    BUY6
    CLPS
    REAL
    JUCY
    FRSH
    SEXX
    HUST
    CBSCHD

    I didn't bother with the sports packages or XM channels.
     
  10. Neural762

    Neural762 Legend

    107
    0
    Mar 1, 2008
    I have Total Choice Plus, HD Access, HD Extra, HBO, Starz/Encore, and the Outdoor Channel (a la carte)

    These give me a 721:

    Code:
    443 HISE
    539 SHO3HD
    542 EXTRHD
    616 MTN
    631 YESHD
    638 NYa
    638-1 NYaHD
    652 RSNa
    654-1 FSFLHD
    751 NBA1
    871 XM
    874 XM
    875 XM
    876 XM
    9561 - 9574 XM for Business
    
    Most of these list upcoming programming or TBA, but I don't think I would be eligible for that programming if it were on right now. I have no idea what the rules are on the sports programming since I never watch it, so maybe I'm wrong here. Regardless, these channels don't give me a 721, but just a black screen:

    Code:
    444-1 MLSHD
    448-1 MLSHD
    449-1 MLSHD
    702 GMIX
    702-1 GMIXHD
    703-1 RZCHD
    704 NFL
    704-1 NFLHD
    705 NFL
    705-1 NFLHD
    706 NFL
    706-1 NFLHD
    707 NFL
    707-1 NFLHD
    708 NFL
    708-1 NFLHD
    709 NFL
    709-1 NFLHD
    710 NFL
    710-1 NFLHD
    711 NFL
    711-1 NFLHD
    712 NFL
    712-1 NFLHD
    713 NFL
    713-1 NFLHD
    714 NFL
    714-1 NFLHD
    715 NFL
    715-1 NFLHD
    716 NFL
    716-1 NFLHD
    717 NFL
    717-1 NFLHD
    718 NFL
    718-1 NFLHD
    750-1 NBAHD
    751 NBA1
    751-1 NBAHD
    752 NBA2
    752-1 NBAHD
    753 NBA3
    753-1 NBAHD
    754 NBA4
    754-1 NBAHD
    755 NBA5
    755-1 NBAHD
    756 NBA6
    756-1 NBAHD
    757 NBA7
    757-1 NBAHD
    758 NBA8
    758-1 NBAHD
    759 NBA9
    759-1 NBAHD
    760 NB10
    760-1 NBAHD
    761 NB11
    761-1 NBAHD
    762 NB12
    762-1 NBAHD
    763 NB13
    763-1 NBAHD
    764 NB14
    764-1 NBAHD
    765 NB15
    765-1 NBAHD
    766 NB16
    766-1 NBAHD
    767 NB17
    767-1 NBAHD
    768 NB18
    768-1 NBAHD
    769-1 NHLHD
    788 ESPN
    789 ESPN
    790 ESPN
    791 ESPN
    792 ESPN
    793 ESPN
    794 NETW
    795 CAR1
    796 CAR2
    797 CAR3
    798 CAR4
    799 NETW
    
     
  11. inkahauts

    inkahauts DIRECTV A-Team

    21,521
    957
    Nov 13, 2006
    Package is...
    Total Choice Plus
    HBO
    Starz

    Channels that are in Channels I Get, but give me a 721 Channel not purchased and need to be fixed...

    74 UHD
    78 HDNM

    92
    93
    94
    95
    96
    97

    210 espna
    211 espna

    263 game
    289 game

    306-1 HDN alternative for Dallas games...

    332 PLADHD

    438 HITN (its in the guide twice saying it has moved to 438)
    443 hise
    444-1
    446-1
    447-1
    448-1
    449-1

    477
    478
    479

    539 show3hd
    542 extrahd

    552 hdnm

    573 ptnw
    578 ptnw
    579 ptnw

    580 dtv
    582 dtv

    601 NBATV (although its a free preview right now, it has been showing all the time.

    608 man

    (ok, so BTN overflow channels... are the games on these channels blacked out when they can't be seen by some viewers, or are we told that we don't get the channel... If that are done as blacked out games, then they can stay... if done as blacked out channels, then they need to go away...)

    616 mtn
    617 fcs
    622 stsa
    631 yeshd
    636 nya
    636-1 nya
    637 nya
    637-1 nya
    638 nya
    638-1 nya
    640-1 mas
    641 msn2
    641-1 mas
    647 fss
    647-1 fsn
    648 fssa
    648-1 fss
    649
    650
    651
    652
    654-1
    655
    655-1
    656-1
    660-1
    661-1
    662-1
    664
    666
    666-1
    667
    669-1
    672
    672-1
    673
    673-1
    677
    677-1
    678
    678-1
    679
    681-1
    682-1
    684
    684-1
    693 (may be alternate for the local rsn. LA Market)
    696-1
    697-1
    698-1
    699


    All the NFL channels are showing up and shouldn't

    All the NBA Channels are showing up and should not after the free preview...

    769-1

    All Gameplan channels are showing up and shouldn't

    All Nascar Hotpass channels

    1537
    1544
     
  12. inkahauts

    inkahauts DIRECTV A-Team

    21,521
    957
    Nov 13, 2006
    Are these channels allowed to be show to people who don't subscribe to spanish programing of any kind? If not, they not only show up in CIG, but they are also coming in...

    402 univ
    404 gala
    415 once
    440 vme
    461 hitn
     
  13. Mariah2014

    Mariah2014 Breaking the mold

    843
    5
    Apr 21, 2006
    Somewhere...
    Yes, they are part of total choice, I think.
     
  14. Davenlr

    Davenlr Geek til I die

    9,136
    27
    Sep 16, 2006
    HR22/AM21 w/Total Choice plus, HD access, HD Extra Pak, Starz, Showtime, MLB EI/Superfan, Sports Pak...

    Channels that shouldn't be in my list:
    438,443,444-1 thru 449-1,Adult Channels (all of em), 700-799 shouldn't show anything, baseball is over, XM 871 - 879, 9561-9574

    My old Hughes E86 got it right everytime...Dont know how hard it can be.
     
  15. tonyd79

    tonyd79 Hall Of Fame

    12,971
    203
    Jul 24, 2006
    Columbia, MD
    +0.90

    (I don't have MLS. Setanta or Espanol but the MLS HD channels show up as CIG.)

    The rest is pretty much as reported by mshaw.
     
  16. Spiky

    Spiky Mentor

    30
    0
    Aug 9, 2008
    The ESPN and regional sports overflow channels should probably be left in the CIG for everybody. They will have no shows listed generally, so they won't interfere with keyword recordings.

    Otherwise, my channels basically match what was in this post. Practically, I keep getting auto-recordings I can't watch on the FoxNet group since I don't subscribe to it. (other than the one that comes with my package)
     
  17. morbid_fun

    morbid_fun Godfather

    402
    0
    Jan 16, 2007
    I have Plus DVR, Showtime, and the NFL ST.

    Channels with (721): 438,616
    Channels with just a gray screen & not listed as part of my package: 477-479, 573, 578-582, 611, 617, 622-625, 636-638, 641, 643, 647-655, 664-667, 672, 673, 677-679, 684, 693, 697, 699, (NBA)750-768, (Nascar)794-798, and 95.
    Also just noticed that all GameLounge channels are listed too, but I do not subscribe to the service.
     
  18. yyygac2

    yyygac2 AllStar

    51
    0
    Jul 12, 2008
    Current Setup is...
    Package: Choice Xtra with locals
    Services: DVR Service, DOD, HD Access, Starz
    Recievers: HR21-100 (0x029A), H21-100 (0x4084)
    Premium: none
    Sports: none
    International: none

    see attached file
     
  19. Fenway

    Fenway Legend

    111
    0
    Aug 24, 2007
    These are all channels I do not get, yet they show up -

    HD extra pack
    NASCAR
    NFL Sunday Ticket
    NHL CI
    ESPN GAME PLAN
    Major League Soccer



    We have the Premier package that includes HBO, Showtime, and the rest of the movies; sports subscription, MLB Extra Innings, Mega March Madness.
     
  20. Syzygy

    Syzygy Hall Of Fame

    1,306
    0
    Dec 5, 2005
    On 06-05-08, Stuart Sweet said in the thread "Channels I Get" Issues, "I'm pleased to say that this phase of the data collection is complete. Our friends at DIRECTV know what has to be done, and so I am closing this thread for now."

    On 09-19-08, I posted my then-current list of CIG errors in the thread Status of Channels I Get?. Very little had changed.

    At this time, it still seems very little has been done. I feel that if the worker bees at D* had spent a fraction of the effort on this issue as we users have spent, something palpable would've been accomplished by now.

    My Setup: Total Choice package + Courtesy HD Channels

    Channels D* Thinks I Get -- but I Don't (ignoring channels at or above 700):

    Code:
    230   DIY     Do It Yourself Network
    235   STYL    Style
    258   FMC     Fox Movie Channel
    271   Hint    History International
    272   LOGO    Logo
    274   OVTV    Ovation TV
    285   ID      Investigation Discovery
    286   PLGN    Planet Green
    287   MILT    Military Channel
    295   SPRT    PBS Kids Sprout
    298   BOOM    Boomerang
    302   NKTN    Nicktoons
    326   GAC     Great American Country
    330   BETJ    BET Jazz
    332   PLDAHD  Palladia HD
    337   VH1C    VH1 Classic
    438   HITN    HITN-TV
    443   HISE    History en Espanol
    613   CBSCHD  CBS College Sports HD
    616   MTN     Mountain Network
    631   YESHD   YES Network
    649   SSHD    SportSouth HD
    
     

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