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Channels I Get - When will it actually work correctly?

Discussion in 'DIRECTV General Discussion' started by mogulman, Jul 11, 2009.

  1. Ken S

    Ken S RIP

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    That's uncalled for. Stuart has done nothing but try to get this issue fixed.
     
  2. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    If it were the one bad apple, it would be uncalled for. If there are enough bad apples (you've got a few favorites -- including this one -- that we're all quite familiar with), then DIRECTV needs to have their attitudes towards fixing these rotting fruit adjusted. Too long there have been the "they're working hard to fix it" consolations. RobertM* is still pitching it up as RobertE points out so you might get the impression that they think it works.

    If people don't make enough of a stink, they won't perceive it as enough of a problem to warrant the investment. CIG can work, it needs to work and people should be adding their voices to Stuart's to get some relief for any who are impacted.

    *Robert Mercer, Director of Public Relations
     
  3. mogulman

    mogulman Godfather

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    Yeah.. if they aren't going to fix it.. Just remove it.. it is useless and probably confuses people.
     
  4. ddrumman2004

    ddrumman2004 Legend

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    Yes...just remove it and then maybe they can concentrate on getting the guide data right!
     
  5. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    For a POS it does work "pretty well." What it is, is incomplete. Imperfect.

    I don't agree that it should just be taken out because it does get about 90% of the channels right in 90% of the configurations. That's still a large margin for error that's bound to frustrate all of us who want more than that.

    I do wish that someone on the inside would take it on as their personal windmill but that does not seem to be happening. In the meantime I advise all concerned to pretend they took it out, and don't worry about it. :)
     
  6. houskamp

    houskamp New Member

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    Sep 14, 2006
    Would help if there was some sort of a search addon that could use a favorites list instead..
     
  7. Jhon69

    Jhon69 Hall Of Fame

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    Central San...
    I can remember the NDS channels(which I don't receive) were "ungrayed" when the digital transition took place.Only problem last time I checked the NDS channels have not been "grayed" back again in All Channels which enables them to appear in my Channels I Get.

    This is on my R22-100/0x312.
     
  8. ATARI

    ATARI Hall Of Fame

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    May 10, 2007
    Ummm...I called CIG a POS, not Stuart. I think Stuart is a great guy.
     
  9. ATARI

    ATARI Hall Of Fame

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    May 10, 2007
    I do forget about it most of the time, but threads like this remind me of what a disappointment CIG is to me. And, of course, you know no disrepect was meant towards you.
     
  10. Ken S

    Ken S RIP

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    You're right...I misread your post. I'm sorry. DirecTV deserves what it gets for this failure. Stuart deserves a thanks for trying. I do disagree with Stuart that it should be kept in if it's working at 90%. This is a binary feature it either works or it doesn't.

    Mostly though, they just need to make the searchs work on a Favorites list...but dating way back to Earl we were told that we wouldn't need that because CIG was coming.
     
  11. Tubaman-Z

    Tubaman-Z Godfather

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    YES!! While it would be great if CIG worked 100% correctly, I would be very satisfied with a setting that would allow me to choose which list to use for searching/auto-record. So if D* doesn't want to invest in getting CIG to 100%, that's fine. Instead invest in supporting more user customization. One way to do this (the DTiVo way) would be to have a single, editable list which is the list used for searching/auto-record. This could be in addition to any other available custom lists.
     
  12. kevinwmsn

    kevinwmsn Hall Of Fame

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    Aug 19, 2006
    I think the worst offenders on the CIG are the sports channels(600s), premium movie channels(500s),International programming and the DNS(80s & 380s). If they can fix at least that most peoples auto records would work for auto records on the Big4 networks and sports recordings fix. There are others but they would be a huge step.
     
  13. Mark_M

    Mark_M AllStar

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    I leave my autorecords for the premium channels set to .. CCHAN 501 552 ..

    I used to get very frustrated when these autorecords would record items on premium channels that I wasn't subscribing to at the time.

    Right now I am not subscribing to Starz but do subscribe to HBO, MAX, Sho/TMC. For whatever reason it has not been recording blank movies on Starz like it used to a few months ago on my HR20s. So maybe they have made some fixes - not sure? I am at the current national release on the HR20s.
     
  14. islesfan

    islesfan Hall Of Fame

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    Nevada
    Unfortunately, it has gotten significantly worse of late. The DNS's have appeared and the RSN's are starting to autorecord again. I have come home to find several Islanders programs (blank of course) from MSG+ most days. It was recording just fine from NHLCI all season, but now I fear I'll have to go back to manual recordings this season.
     
  15. Barry in Conyers

    Barry in Conyers Godfather

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    This is not a technical issue, it is a management issue. When senior management at D* decides the CIG problem should be corrected, it will be.
     
  16. oakwcj

    oakwcj Lower Echelon

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    I've come to believe that it's a business/marketing issue. There are obviously some very good programmers working for DirecTV. It would be trivial for them to implement a search by favorites filter, an idea that was first presented here almost three years ago. I think that's against corporate policy, which wants search results to include channels that we might be tempted to buy. I can't think of any other explanation for Stuart's rather definitive statement that it ain't going to happen, despite his commendable efforts.
     
  17. ATARI

    ATARI Hall Of Fame

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    May 10, 2007
    +1
     
  18. dbronstein

    dbronstein Hall Of Fame

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    That's fine, but is it against corporate policy to make the guide selection of "channels I get" not be in sync with the channels I actually get? I don't care about the search results showing stuff on other channels. But when I'm setting up a favorites list, it would be nice if "add channels I get" only added the channels I actually get and not 50 others as well.
     
  19. JLucPicard

    JLucPicard Hall Of Fame

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    If they can accurately provide the receivers with the information needed to allow the receiver to display what you are actually subscribed to and not everything else (which they certainly can), how much harder can it be for the receiver to correctly reflect that information in the CIG list?

    And sorry, I just can't subscribe to the notion that this is all some marketing ploy to ram down your throat all the stuff you're not seeing because you don't sub to it. I just think it's a software/ programming thing. Just one man's opinion.
     
  20. oakwcj

    oakwcj Lower Echelon

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    Do you really think that it would be difficult to add a "search by favorites" filter?
     

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