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Class Action Against DirecTV for DVD Players Moves Forward

Discussion in 'DIRECTV General Discussion' started by Ken S, Apr 3, 2008.

  1. Apr 3, 2008 #41 of 359
    ehilbert1

    ehilbert1 Godfather

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    I think I would have to agree with you. I haven't been a member here for that long,but from what I've seen their are a lot of fanboys on here. It's like D* can do no wrong sometimes. I just think D* should deliver on what they promise. Even some of you fan boys have to agree with that. If they offer something then by all means make sure your subscribers get it.

    I love D* and it beats the hell out of any cable service I've had,but I know they screw up a lot. I won't defend them just because their D* like some seem to do.
     
  2. Apr 3, 2008 #42 of 359
    jodyguercio

    jodyguercio Active Member

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    That would fall into a whole other argument. Being overbilled isnt the same as a gimmick to get someone to sign up for your service.
     
  3. Apr 3, 2008 #43 of 359
    gcisko

    gcisko I am Iron Man!

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    Worse yet, is if the impression of the portable DVD player people would get was not a POS. If people were given the impression it is a quality piece of equipment, and they infact got a POS, I definately think it is not right.
     
  4. Apr 3, 2008 #44 of 359
    JeffBowser

    JeffBowser blah blah blah

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    :lol:

    Panties in a bunch, man, panties in a bunch. We have gotten overly sue happy, it solves nothing. This has nothing to do with being fan-boys or not fan-boys. Suits over trivia need to stop, period. This particular one is not about $50 in or out of your pocket, it's about a free DVD player, which, as other have noted, is barely functional. I am going to have to respectfully disagree that this lawsuit needs doing.

    Oh, and if you want to avoid doing business with me - this is my company: Crosstec, google it if you like

     
  5. Apr 3, 2008 #45 of 359
    gcisko

    gcisko I am Iron Man!

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    Hey, at least I spelled your name right :D
     
  6. Apr 3, 2008 #46 of 359
    paulsown

    paulsown Legend

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    I think the point that is being lost here is the real reason for the lawsuit.

    Is it sort of excessive to sue over a $50 to $100 portable DVD player-well, I think it is. However.....

    The truth of the matter is that Directv did not live up to their end of the bargain. I do not blame the lawyers or plaintiffs for bringing this lawsuit. I blame Directv for not making good on their offers. If Directv had just sent out the DVD players as promised, their would be no lawsuit and no lawyers getting rich from the suit.

    All those that disagree with the reasoning behind the suit and think it is frivolous have to admit that if Directv had just sent out the players their would be no lawsuit. This will cost Directv more than the DVD players. If I was in the group expecting the DVD player, I would be pushing for a lawsuit, too. Not because I can't afford to buy my own, but on principle. I don't like doing business with companies that don't do as they advertise.
     
  7. Apr 3, 2008 #47 of 359
    man_rob

    man_rob Hall Of Fame

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    How often does your company fail to deliver on it's promises, that you feel DirecTV is right in doing so?

    Edit: Funny, now when ever someone googles CrossTec, they're going to find you saying it's okay for companies to rip off the public.
     
  8. Apr 3, 2008 #48 of 359
    gcisko

    gcisko I am Iron Man!

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    I just thought this needed to be repeated in case anyone missed it. To me, it is the essence of this entire thread, regardless of whether anyone see it as more important that any other legal issue.
     
  9. Apr 3, 2008 #49 of 359
    paulsown

    paulsown Legend

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    Been trying to figure out the loyalty here for quite some time. Still don't understand it. Even in a case where Directv is obviously wrong to most, they still have people defending them. I don't get it.
     
  10. Apr 3, 2008 #50 of 359
    JeffBowser

    JeffBowser blah blah blah

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    You miss my point and you put words in my mouth. Kindly refrain from doing so.

    I do not condone cheating, nor do I condone what happened with these silly DVD players. I also don't condone the lawsuit happy culture we have come to, and the sense of self-righteous entitlement large swatches of the population have fallen into.

    To me this is much bigger that piddly boo-hooing over cheap sign-up trinkets, this, to me, is about society as a whole.

     
  11. Apr 3, 2008 #51 of 359
    mikewolf13

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    DIffernt mechanism...same result...Deliberately scamming your customers to increase revenue....

    How much would YOU have to be overbilled to sue? I don't see much difference (with regards to a lawsuits merit) between overbilling and fraud.

    DTV certainly has responsibility to deliver what was offered -a portable DVD player with a "value" of $99....

    The arguement is what constitutes that value...players that perform equal to other DVD players similarly priced, or is it sufficient to quote the MSRP...

    If they and manufacturer had decided the MSRP was $599 would it have been legit to say it was a $599 value...even if it barely works?

    I don't know how much of a POS the player was, but assuming it does not work, and you bought it at the store for $99...would you take it back? or would you just say.."They got me"...and eat he cost? these customers not only couldn't take it back, they were stuck in a 2 year committment. What other course of action do these customers have?

    If DTV knew what they were giving away was worthless, they are guilty of bad business at a minimum and probably fraud.
     
  12. Apr 3, 2008 #52 of 359
    DirecTV3049

    DirecTV3049 Legend

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    Jeff:

    Cheap POS DVD or not cheap POS DVD, DirecTV obviously thought (either way) that it would have a positive effect on attracting customers, yes or no?

    Cheap POS DVD or not cheap POS DVD, customers who did not get what DirecTV promised them are less likely to respond to promotional offerings in the future because such consumers are less inclined to believe that the Company offering the promotion will make good on their promise, yes or no?

    If you are in the promotions business, does DirecTV's failure to fulfill their part of this promotion tend to make your business easier or harder to do?
     
  13. Apr 3, 2008 #53 of 359
    pdxBeav

    pdxBeav Godfather

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    I agree, but just keep reading here and you'll soon figure it out how to filter out the nonsense and you'll also quickly determine which members have the blind loyalty.
     
  14. Apr 3, 2008 #54 of 359
    jacmyoung

    jacmyoung Hall Of Fame

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    I don't think it is a fanboy mentality rather a lot of people simply don't like lawyers or our legal system, probably for a good reason or two:)

    Despite that though, reasonable people would agree there is also a good reason for the system we have because it is, while not perfect, probably the more preferred one. The alternative may be only the King can call the shots.

    Not to risk getting out of hand, let me just say that the vast majority of lawsuits get settled out of the court or close to that, this case is similar. So in a way our legal system is designed to pick the right battles.

    I have been in the jury box before, the animosity toward the court system due to the perception that everyone is suing everyone else was apparent and not without merit. What people do not realize is what they see is only a very small part of the cases, most gets resolved without ever going to a jury trial.
     
  15. Apr 3, 2008 #55 of 359
    paulsown

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    How does this lawsuit equate to self-righteous entitlement? If they had simply given out the DVD players as they advertised it would be a non-issue. It was not like people came to their door asking for free DVD players, they offered them as part of a sign-up package. This about a company that lied to customers. I don't agree with the fact that the laywers will get a large sum of money for this, but that is how our legal system works. If Directv followed through, this whole thing would be non-existent. The societal problem that is glaring here is another company thinking they can get away with screwing a customer.
     
  16. Apr 3, 2008 #56 of 359
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    I suspect that this is not so much loyalty to "the company" in these kinds of cases:
    As Ken S points out so much depends upon who is harmed. I'm considering the notion that when "someone else is harmed" who sues the company, people who aren't originally harmed are now becoming harmed by the (potential and likely minimal) cost increase. This doesn't seem like loyalty so much.

    (The other common statement I seem to hear is "the lawyers are the ones who get all the $$". That also doesn't seem like loyalty.)

    In the past, I have participated in some class actions, depending upon my youthful naivete and financial situation at the time, or if I personally felt there was merit in the case. On the other hand, by the time I'm invited--it is too late for me to make a difference. The award has been decided; I just muddy the pool.

    As to would I participate at the level of being a lead in a Class? Very rarely, I should think. Only where there is a clear case of fraud.

    Note: I have chosen to not comment about this particular suit. As a moderator, I am careful to not discuss particular lawsuits. One reason is that DBStalk does not participate in fostering either party in lawsuits.

    Lawsuits are news and can be worthy of discussion. You all have done a great job discussing this within the rules of the forums. Thank you very much.

    Cheers,
    Tom
     
  17. Apr 3, 2008 #57 of 359
    man_rob

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    So when CrossTec fails to deliver on a promise your response to the customer is "If someone made a service decision based solely on the possibility of receiving" promised goods or services, "well, they have bigger issues.", and you'll berate them for "piddly boo-hooing" over said promised goods and services? When CrossTec doesn't provide what is promised, you're just going to ask your customers to just suck it up?
     
  18. Apr 3, 2008 #58 of 359
    ehilbert1

    ehilbert1 Godfather

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    I totally agree with that. Who cares if you don't like the way the legal system works or that people seem to sue over everything? If D* would have went through with what they promised this would not have happend. Why is that so hard to get??
     
  19. Apr 3, 2008 #59 of 359
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Remember this is a passionate issue for people for many reason. Please remember to play nice even in our passions.

    Thanks,
    Tom
     
  20. Apr 3, 2008 #60 of 359
    RunnerFL

    RunnerFL Well-Known Member

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    But it's not $50 you spent! You didn't get ripped off, you just didn't get your "free gift" that you would probably only use once and toss.

    I also would think one shouldn't sue because they didn't get a $50 credit either.
     

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