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Class Action

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by TDooley, Jul 25, 2008.

  1. upnorth

    upnorth Godfather

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    Jun 21, 2006


    Why don't you just upgrade to the HR2x yourself and enjoy all the advantages of MPEG-4.
    I just do not understand your issues here if you have not used the HR2x.
    You seem to put faith in the naysayers here why not us that have had good results.
    Order one and try it for yourself.;)
     
  2. houskamp

    houskamp New Member

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    Sep 14, 2006
    No one "has" to upgrade.. tivos can still be used, just won't have sat HD soon..
    just like I can still fire up an old 486 PC, can't handle any new web pages or oftware but it still works..
    I just prefer to be able to get the new stuff

    P.S. 3 HRs running fine...
     
  3. Barry in Conyers

    Barry in Conyers Godfather

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    Metro-Atlanta
    SAY WHAT?

    Maybe you should re-read the the sticky thread about HR20-100/HR20-700: 0x0254 - Issues.
     
  4. beer_geek

    beer_geek Legend

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    Jun 14, 2007
    Everyone has to upgrade the software on their receivers. You have no choice to stick with a particular release.
     
  5. jodyguercio

    jodyguercio Active Member

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    Aug 16, 2007
    Houskamp was talking about upgrading receivers, you dont have to upgrade those.
     
  6. beer_geek

    beer_geek Legend

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    Jun 14, 2007
    Both topics were being discussed. Anyway, you have to upgrade the receiver if you want add to or replace what you have now. In the future, you'll have to do it in order to keep content.
     
  7. jahgreen

    jahgreen Godfather

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    Dec 15, 2006
    Still good law, I just checked.

    By the way, it doesn't throw out the arbitration clause, but simply holds that the class action carve-out is unconscionable. The agreement itself says that if the customer's state holds the class action carve-out unconscionable, then the entire arbitration agreement goes out the window.

    But if you don't have a class claim, you'll still have to arbitrate.
     
  8. CCarncross

    CCarncross Hall Of Fame

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    Jackson
    Is this the year California finally falls into the ocean?
     
  9. SDizzle

    SDizzle Hall Of Fame

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    Roseville, CA
    Um, I hope not.....:eek2:
     
  10. ironwood

    ironwood Icon

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    Sep 20, 2007
    If you go ahead with a class action I would like to point out that technicians and installers should be included in this deal and get a larger amounts of settlement distribution because we are the ones who suffer the most. Multiple service calls and hundreeds of man-hours fixing, refixing and rebuilding perfectly fine installs just to find out 3 months later that there was an "engineering issue".
     
  11. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Los Angeles
    Now .. THAT .. would be worthy of a class action lawsuit :)
     
  12. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Or an Oscar for special effects. :D
     
  13. wingrider01

    wingrider01 Hall Of Fame

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    Sep 9, 2005
    Everyone has that wrong, California will not be the one to sink into the ocean, it will riase above it and the rest of the country will sink under the waves - starting with Washington DC
     
  14. astrotrf

    astrotrf Legend

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    Apr 4, 2004
    In a post you doubtless hadn't seen yet, I mentioned that I'd probably be doing just that. In the post you responded to, I did mention a thought I had that might help resolve some reliability problems, but as you point out, I'm certainly not in a position to provide an independent assessment of HR2x units.

    My issues with "upgrading" don't pertain to the obvious lack of consistent reliability of the HR2x units; I'm willing to hope I get a good one (I do, however, wish it wasn't a crapshoot, and I object to being forced into a long-term commitment for a unit that has a non-negligible probability of poor performance).

    My issues relate to loss of features that I (along with many others) rely on in our use of the product. For me, there is no upgrade except in terms of picture quality; in every other way that is important to my use of the system (DLB, Wishlist, Suggestions), functionality is lost, not gained.

    Terry (astrotrf)
     
  15. cmtar

    cmtar Icon

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    Nov 16, 2005
    oh yea that dosent sound greedy.
     
  16. freds12

    freds12 New Member

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    Sep 16, 2007
    I've never had a bad experience with my HR20-700 until 0x254. It updated while I was out of town last Thursday. Now instead of two independent receivers that take full advantage of my 5-LNB antenna, the box can only record and/or be watched on one channel. The signal meter shows the second receiver as 0 power. No amount of troubleshooting that I have done can restore it and I have a DirecTivo that still sees both channels from the same antenna and works perfectly. So instead of a watch-one-channel-while-I-record-another configuration, I now have to watch whatever the box is recording and I can no longer record two channels at one time. And I do not believe in spontaneous combustion or in a receiver failure coincident with a SW update. These clowns messed up this time and now I have to convince D* that there is problem and get them to fix it.
     
  17. freerein100

    freerein100 Legend

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    Dec 13, 2007
    I have a question? Why would my HR20-700 not record a show( Canceled-showing is no longer available-- error 13) I get this quite often. These are series programs Mostly outdoors shows and auto shows
     
  18. GregLee

    GregLee Hall Of Fame

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    The critics of the proposed suit are being obtuse in arguing the merits. The point, I assume, would be to pressure D* to devote more resources to making their boxes stable, for fear that bad publicity would cost them by driving customers into the arms of competitors.
     
  19. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Nov 15, 2005
    This used to be a problem whereby the guide information would change or be updated very close to the start of the recording time. Even if the change was to update the content of the episode information without changing the time/date.

    I haven't seen this lately, likely given the shows I'm watching with the fixes that have been introduced.

    To help DIRECTV sort these out, could you please post more details about which shows at which time on which channels give you these errors in the Issues thread? That would be huge. And if there are any other details in the history entries.

    Thanks
    Tom
     
  20. mcurrens

    mcurrens Cool Member

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    Jul 20, 2007
    It might be stable, but if fails to do one minor thing, record programs.

    Dump the pieces of junk YESTERDAY and bring back TIVO. Kiss some serious Tivo booty if necessary.

    --------------------

    For the record, it failed to record every episode of Big Brother 10 since the "update."

    Trying to get it to record Today's episode, I deleted the whole series recorded, then redid it. I looked in "TO DO" list and it was there, but only the episode that I had highlighted, NOTHING in the future. I added those in too. Come home later, nothing but a message in History "User canceled." All the future epiodes were gone from the "TO DO" list.

    These things are complete and utter JUNK. I want my DVR fee back, its just a fancy Receiver now.
     

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