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Closed Caption Not Working

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by mheisen, Jul 1, 2006.

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  1. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    The problem is that I don't think the mute button sends the any signal to the 622 only the TV or Aux device I believe. Also to accomplish the CC on Mute functionality it would have to send both a mute signal to the AV Receiver/TV and a discrete CC on/off to the 622.

    One of the Wish list items was CC discrete codes and offering a remote with a CC toggle button. I think that is the ultimate solution to this issue.
     
  2. AVJohnnie

    AVJohnnie Icon

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    Jul 27, 2004
    Oops – Thanks for pointing that out Ron – I should have realized that fact, had I only stopped to think about it for a moment. Still, there are a number of buttons already doing dual or multiple duty based on press count and on-screen context location. I would think the Page Up/Dn buttons could easily be assigned this function (CC on / CC off) while in viewing mode – as they (currently) seem to have no other purpose at that time – and thereby avoiding the necessity of a replacement remote just to incorporate a CC button.
     
  3. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    That might be a possibility and a work around for current remotes. But long run for usability sake I really think a CC toggle button would be helpful.
     
  4. jacmyoung

    jacmyoung Hall Of Fame

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    Sep 8, 2006
    But that wouldn't address the issue of CC going away every day on its own.
     
  5. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

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    Dec 10, 2002
    No it would not... Personally I have not seen CC going away ever day but then again I only use the feature when someone mentions they are seeing an issue.

    The other factor with CC support on the 622 is that in terms of HD locals people are seeing various degrees of support. My guess is that this might be related to the fact that the HD locals are MPEG4 so both the front end and back end of the pipe is fairly new technology that is still being flushed out.

    Is the HD locals your only ones that disappear or are all CC disappearing each night? If this is the case, I would email dishquality with specifics.
     
  6. olguy

    olguy Hall Of Fame

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    Jan 9, 2006
    I solved the problem of one button CC. I have a Harmony 550 remote and have a CC activity set up that does all the button pushes for me. Still have to point it toward the box while it does it but I don't have to push all the buttons,
     
  7. donmurray

    donmurray New Member

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    Dec 15, 2006
    I haven't looked into the issue of some channels not showing CC, but my complaint is that CC is enabled on V1, but will drop out sometime later. A reboot always brings is back. This would imply that the software code is there, but a hardware/software bug is causing it to drop. Should not take months to fix.
     
  8. bhodgins

    bhodgins Mentor

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    Nov 28, 2005
    One thing I've noticed ... if you leave TV2 on for a while with TV1 off, CC gets messed up on TV1 until you reboot the 622.

    When the CC is messed up, you will see CC on TV1 during the playing of the logo screen saver (while TV1 is "off"), but then the CC disappears when you turn TV1 back on.
     
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