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Comcast Congestion Management

Discussion in 'DIRECTV General Discussion' started by iamqnow, Oct 19, 2008.

  1. Mark Holtz

    Mark Holtz Day Sleeper DBSTalk Club

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    I just see it as a way to increase their revenue without increasing their bandwidth. In some areas, there is absolutely NO other high-speed provider. I believe that someone at Comcast thinks the Internet is still web browsing, test messaging, and e-mail.
     
  2. Grentz

    Grentz New Member

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    You guys really have to have a perspective of just how much 250gb is in 1 month. That is a LOT of data. Web surfing/email/business/gaming I use about 1gb a month and I am a very heavy user of these "normal" tasks. To get to 250gb you have to be doing some serious downloading of things and most of the time people doing so are using illegal means to acquire things like movies and music, and doing it all the time. VOD is the only issue, but I have a feeling it will not be as big of an issue, and even so VOD does not use THAT much bandwidth necessarily unless you are using it 24/7.

    In any event, the ISPs in the USA have a very big issue with how for years they have offered unlimited internet. Maybe most of you do not know this, but in many other countries internet packages consist of limits as well, hard limits (not soft limits like these are). Most range between 5gb-100gb and can get quite costly for even 100gb.

    The problem that is going to happen in the USA is that as more and more services move to the internet (such as VOD, everyday life things, etc.) and more users come online with these packages that offer faster and faster speeds they are continuing to max out their infrastructures that are not easily upgradeable thus reducing service quality for everyone. It has been something analysts have been saying for years and is something that is going to be a growing problem. These soft limits allow them to kick out the major abusers, and trust me being in the computer industry I know some people that are MAJOR abusers (torrenting 24/7, 500+gb up/dn a month, etc.), but most people should not have any issue.

    It more comes down to the fact of people dont like thinking their is a limit, even though it is astronomical for any normal user (aka the majority of the public).
     
  3. hilmar2k

    hilmar2k Hall Of Fame

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    How is it a soft limit? You get kicked off for a year on your second offense. I am not concerned with the current limit. But if nobody says anything (which I just did in an email to Comcast) they will see if they can get away with lower, then lower, and so on. Eventually it will be an issue for me. I just don't like the precedent.

    Why not just create a second tier? Charge more for unlimited. Not great but at least you would have the option. You're right about how much 250GB is though. I bet I never cross the 50GB threshold. Never thought about it before. Guess I have to now.....
     
  4. spartanstew

    spartanstew Dry as a bone DBSTalk Club

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    I thought everyone here was in the computer industry.
     
  5. Grentz

    Grentz New Member

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    It's a soft limit because, as they have stated before, you do not get kicked off as soon as you hit 250gb, it is still up to their decision from then on and they take into account your history, etc. This could change and be different, but right now that is what it sounds like.

    Hard limits, like many international ISPs use, have a set limit in the system that as soon as your service hits the limit your service is turned off for the remainder of the month or the speed is reduced severely.

    Well maybe, I didnt know everyone made their living in the Electronics World around here. I am a small business computer/network consultant and with that "trust me" statement was simply referring to me knowing some people that download WAAAYY too much and do abuse their connections. One guy I knew had his cable modem go up in smoke (literally) from such over use. I am not claiming to be an expert in this particular subject at all, but want to shed some light on potential reasons behind Comcasts actions.



    PLEASE dont take my comments wrong. I feel your guys pain with having a limit out there, but for most people it should have no effect on their life at all. Feel lucky that you have a fast internet service available to use and realize that this is all part of a much bigger picture that is not easily solved by your monthly bill or what Comcast could/can do.
     
  6. hilmar2k

    hilmar2k Hall Of Fame

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    I'd certainly prefer that to getting kicked off for a year.

    However, the more I think about it, the more I realize that at 250GB, the limit has zero negative effect on me, and if there any abusers that I share bandwidth with, there may be a positive effect. As I said, though, I just worry that if no one says anything, they will continue to reduce the limit until they start losing hoards of customers.
     
  7. Grentz

    Grentz New Member

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    I have a feeling they will let you know, they dont just want to go dumping users by the thousands. You are paying them ;)
     
  8. Steve Mehs

    Steve Mehs Hall Of Fame

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    You have tons of options as alternatives to Comcast for your internet. Verizon, Sprint and AT&T all offer cellular data plans, there's Clearwire, if available in your area, and trusty satellite internet from Hughes Net or Wild Blue, not to mention dial up. Just because these services have higher prices, slower speeds and much smaller caps, does not mean they are not alternatives.
     
  9. hilmar2k

    hilmar2k Hall Of Fame

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    Right, according to Comcast, they will let you know the first time. Second time and you're out for a year. That seems a tad rough to me.

    Again, this is all a complete non-issue for me as long as they leave the limit at 250GB.

    On a side note, somebody (too lazy to go back through the thread and find it) mentioned VOIP. I use Vonage, and it uses 90Kb/s at it's highest quality. My late night math says that's about 40MB per hour. That's not gonna dent that 250GB limit.
     
  10. hilmar2k

    hilmar2k Hall Of Fame

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    Let me rephrase....

    I really wish I had a quality alternative to Comcast.
     
  11. morbid_fun

    morbid_fun Godfather

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    I switched to Qwest Fiber service about three months back. Love it so far. Currently trying to figure out where the Qwest cap is, if any. So far the max I have been able to use each month is 97 GB and that is using the computer alot. Every day I do things from downloading bank transactions to watching movies streamed from Netflix.
    Personally, I think the 250GB cap on Comcast is generous as I have been trying hard to even break 100GB.
     
  12. David MacLeod

    David MacLeod New Member

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    I've had hughes / direcway. FAP agreement is extremely strict. nothing like 56k speeds until they feel you've evened out.
     
  13. ben jammin

    ben jammin New Member

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    I used DoD to download a couple high-def movies per month. I also use a slingbox to stream baseball and football games to my office PC if I'm working late or on weekends (don't worry - I'm self-employed). I worry about those two things eating up my limit, especially the slingbox, but I have no idea how much bandwith either uses. Anyone know?
     
  14. hilmar2k

    hilmar2k Hall Of Fame

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    HD VoD is about 4GB/Hr, so no issues there. Streaming via the Slingbox is what, 350MB/Hr. Neither of those, unless used way more than it sounds like it is, will get you anywhere near 250GB per month.
     
  15. Grydlok

    Grydlok Icon

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    Quest Fiber?:scratch:
     
  16. prospero63

    prospero63 Godfather

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    What if you frequently work from home in a remote office situation? Also, let's not equate bandwidth usage to illegal downloads. The two are not connected. Trying to connect them is only done to make the concept of bandwidth caps more palatable in the "well, the only folks using that much bandwidth are illegally downloading things, you don't want to support illegal downloads do you" sense.

    I was hoping someone would present this. I live in the USA. I am an American. Frankly, I don't care how it's done anywhere else, whether Europeans are willing to bend over and gladly take it, etc. What's done "over there" is irrelevant to what's done here, well aside from saying "look how miserable it is there, we should do that too".
     
  17. prospero63

    prospero63 Godfather

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    Honestly, the more you write, the less I do trust you. Abuse their connections? How does that happen? Kick their cable modem too much? Shout at it in a demeaning manner? "Why you worthless cable modem, I knew I should have gotten DSL..."

    You are kidding right? You aren't honestly trying to say that downloading too much caused someone's cable mode to go up in smoke, as opposed to the infinitely more likely scenario of the modem overheating due to malfunction/component failure. I mean, that's like saying to someone who had their DirecTV reciever quit working that it must have been because they watched too much TV...

    Then why is Comcast doing it? If the reasons are so rare in occurrence, if there is so few people impacted, why do it at all?


    Feel lucky? Many, companies sure must depend on that concept. "Yes, we understand that you aren't pleased with how this company is operating or the decisions that are being made, but really you should just feel lucky you even have fast internet service. You know, there are starving children in Africa..."

    Sigh...
     
  18. hilmar2k

    hilmar2k Hall Of Fame

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    This thread got me upset enough to send off an email to Rick Germano - SVP Customer Operations, Comcast. Rick himself actually called me yesterday acknowledging my email and saying "your voice will be heard". Not sure what to make of the phone call.

    Ironically, right after his phone call my Comcast connection has been awful. I am supposed to have 8Mb/s down and 2.2Mb/s up, but my upload speed is currently so bad that it can't even support a Vonage call. Download is fine, though. Conspiracy, anyone? :)
     
  19. ptuck874

    ptuck874 Legend

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    i agree with prospero, i work at home, have vontage and the ps3 hooked up (i had dish network hooked up, but unplugged that just cause...), along with a laptop, the daughters emac, and the home pc, i hope i dont get any notices next month (after the 1st offical month), esp since there is no way to tell how much we use, now if they had a bandwidth meter for whole house, that would be one thing, but since they dont yet.... well, idk, i just hope i dont go over, at least til we move after the house is built, then i will dump them completely :)
     
  20. Getteau

    Getteau Icon

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    Houston
    I agree. I have AT&T so this doesn't apply to me (yet). However, I run a Website/FTP/Exchange out of my house plus my wife and I both work from home a lot. Given that we are both in IT and pretty much online constantly, if AT&T came to me one day and said you have gone over the 250G cap, I wouldn't be surprised at all. Especially since I have no equipment in front of my connection that lets me track my usage.
     

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