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Comcast router

Discussion in 'DIRECTV Connected Home' started by lucky13, Jun 29, 2014.

  1. lucky13

    lucky13 DIRECTV A-Team

    2,057
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    Nov 27, 2006
    Maryland,...
    If this has been answered here before, I apologize. I did a search, but couldn't find the answer.

    I received a new Comcast modem/router to replace an old Comcast Cisco modem I had been using with a Buffalo G router. After setup, the new router connected wirelessly to my laptop, several iOS devices, and a Samsung TV. I have not been able to get an internet connection on any of my DVRs, an HR44 and several HR2xes.

    (Interestingly, GenieGo has out-of-home connection, although it can't find any DVRs. I haven't been able to connect my Slingbox Solo, but I'll try again after running an ethernet cord from the SB to my laptop.)

    My whole home works. I have a CCK setup, with the hardwire to the router and an HR22-100. The DVRs are all set for static IPs.

    I tried resetting the Genie IP to the 10.0.0 series used by Comcast, with no luck. I then rebooted the CCK by pulling the power connection for 30 seconds, but that didn't help. I also tried a WPS push, to no avail.

    What should I try next?
    If I try Restore Defaults on Network Setup, will that change non-network settings, such as preferences or series manager?
     
  2. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    NY
    Which CCK are you using, a DECA BB or the wireless DECA?
     
  3. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    NO, it only changes network related stuff
     
  4. lucky13

    lucky13 DIRECTV A-Team

    2,057
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    Nov 27, 2006
    Maryland,...
    Not sure. It's white, rectangular, and is connected to the router by Ethernet cord as described above. The other DVRs have a similar device inserted before the coax input, except for the HR24 and HR44.
     
  5. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    I would start by doing a restore defaults on ALL of your receivers and then connect now
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
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    Dec 2, 2010
    Winters,...
    Peds has it right; I am pretty sure that'll do it.

    My question is: why not replace the modem with your own and thus save their monthly charges?
     
  7. lucky13

    lucky13 DIRECTV A-Team

    2,057
    20
    Nov 27, 2006
    Maryland,...
    Thanks! That did the trick. Actually, I did them serially, restore defaults and repeat setup on each one. All are connected now.

    My internet connection is paid by a third party, a former employer for whom I still do some consulting.

    I'm not sure what I'll do when this deal runs out, in a year or two. I like having multiple service providers: Comcast internet, DirecTV, Verizon iPhone and AT&T iPad. Plus my wife has a Sprint iPhone and a VZW iPad. We have a Verizon land line, and an ultra-legacy Western Electric desk phone that works even when the power goes out.
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,417
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    Jan 10, 2008
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    Awesome. Thanks for the update.
     

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