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Commercial Accounts :NFL shortcut replays blacked out

Discussion in 'DIRECTV Programming' started by dpstang, Sep 18, 2012.

  1. dpstang

    dpstang Cool Member

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    May 27, 2007
    Does anyone have any info why commercial accounts no longer get the replays on channels 704 and 705. I called Directv yesterday morning and they had no clue,they told me they would have the problem fixed ASAP. This morning I called and was told the replays are no longer avaliable to commercial accounts and the CSR had no idea why.
     
  2. lokar

    lokar Icon

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    Oct 7, 2006
    I'm surprised the NFL still does them, it reveals the truth that people spend 3 - 3.5 hours watching gameplay that adds up to half an hour. This is why I start watching NFL games on DVR 2 hours after they start.

    Back to the topic, I think this year that they put Short Cuts under the Sunday Ticket Max and not part of the standard Sunday Ticket. Maybe the Max is not sold in commercial accounts.
     
  3. JoeTheDragon

    JoeTheDragon Hall Of Fame

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    Do commercial accounts get red zone?
     
  4. tonyd79

    tonyd79 Hall Of Fame

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    According to their business account page, sports bars do. I don't think hotels get Sunday ticket at all.
     
  5. JoeTheDragon

    JoeTheDragon Hall Of Fame

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    But the hotel bar can.
     
  6. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    This is strange because Short Cuts have always been available for commercial acct's. These acct's don't have a regular & Max versions of NFLST. It's just one package. The only difference is they can't get Mobile & On-Demand.

    What number did you call that said it wasn't available for commercial acct's?
     
  7. dpstang

    dpstang Cool Member

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    May 27, 2007
    I called the commercial dept at 1 888 388 4249
     
  8. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    What days are you trying to watch ShortCuts?
     
  9. tonyd79

    tonyd79 Hall Of Fame

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    I would assume. By "hotel" I was looking at the hotel price sheet, which is, I am sure, entended for guest rooms.
     
  10. Justin23

    Justin23 Hall Of Fame

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    Hotels that subscribe to D* are usually given NFLST at no charge for their on-site bar/ restaurant...
     
  11. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    That dept is now split between the legacy commercial customer care & a new group. I think when you were told it isn't available it was the new group.

    Short Cuts is still available for commercial acct's
     
  12. dpstang

    dpstang Cool Member

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    May 27, 2007
    I own 3 sports bars with a total of 30 plus receivers,none of the receivers can get the shortcuts. I have made several calls to Directv and have been told every time that the shortcut replays are no longer available to commercial accounts.
     
  13. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    I'll ask again...on what days are you trying to watch Short Cuts?
     
  14. dpstang

    dpstang Cool Member

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    May 27, 2007
    Sunday night starting at 9pm pacific and ending at 5pm Monday. Monday night starting at 11pm and ending Wed morning at 2am.
     
  15. Justin23

    Justin23 Hall Of Fame

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    Jan 10, 2008
    Is there an error message when you are trying to tune to the Short Cuts channels (704/705)?
     
  16. dpstang

    dpstang Cool Member

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    May 27, 2007
    721
     
  17. Justin23

    Justin23 Hall Of Fame

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    Did you try resetting the receivers? And your establishment can display the regular NFLST games on Sunday?
     

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