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Confused about what I need. Please help!

Discussion in 'DIRECTV Connected Home' started by pgiammat, May 4, 2013.

  1. pgiammat

    pgiammat New Member

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    May 4, 2013
    Currently we have:

    - One HR20-700
    - Two HR22-100s

    We have had them for a long time. When we moved (a few years ago) they were installed in a SWiM installation, but it was before they were doing the whole home DVR thing. Two of them our currently connected to the Internet through a Gigabit ethernet router and Cat6 unshielded cabling. We also have dual-band 802.11N wireless, however, I try to keep stationary devices off the wireless to avoid congestion.

    I contacted DirecTV today to see about a whole home DVR setup. I seamed to remember that about a couple of years ago, it was suppose to cost about $150 for installation, plus $3 per month. When I called today, I was informed that I didn't need anything since I had SWiM and that I just had to request the service and be willing to pay the $3 per month. This didn't sound right, but anyway, we went on to talk about the Genie.

    I decided to get the Genie. I was told I didn't need the Genie mini boxes as my current HD-DVRs were able to be Genie clients. I was told there was no need for an installer and that they would send me everything I needed. When I look at my order online, it includes the Genie (I am not sure which model), the Cinema Connection Kit, and a VCONWifiDeca.

    - Is this everything I need?
    - Does it matter which receiver (by type or location) is the one that connects to my Internet?
    - May I connect to my Internet wired instead of wireless with what they are sending me?
    - Is there more (or different) equipment I need?

    I am usually quite good and this type of thing and I tried reading various threads related to the whole home DVR, SWiM, DECA and Genie, but just found myself even more confused on what I need.

    I thank you for any guidance you are able to provide.
     
  2. dennisj00

    dennisj00 Hall Of Fame

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    Lake Norman, NC
    You will need a swim 16. . . each HR2x is 2 tuners, genie is 5. You probably have a SWiM LNB that can handle 8 tuners max.

    It has 1 coax from the dish LNB to splitters to each HR2x. It needs to be changed to a new LNB and 4 coax from the dish to the SWiM 16. Then to your existing splitters and a new feed to your new genie.

    If you don't already have a deca on each HR2x, you'll need them. The genie network connection can replace a CCK if you can get Ethernet to it. Otherwise, you'll need a cck or WCCK (wireless) to connect the coax DECA cloud back to your router.
     
  3. pgiammat

    pgiammat New Member

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    May 4, 2013
    dennisj00,

    Thank you for the information.

    As I am not currently at home, I can not check, but I originally had 4 HD-DVRs hooked up (shut one off last year), with two tuners a piece, and do believe there is only one coax coming from the satellite (could be two but definitely not four) so I am guessing you are right about my LNB being 8 max.

    If I don't want to get into running more coax cables from the dish, may I just disable one of the tuners on one of the HD-DVRs? (So I would have the Genie with 5 - which is replacing one of the HD-DVRs, one HD-DVR with two tuners activated and the other HD-DVR with just one tuner activated? Also, if I was to eventually add one Genie mini to another room, am I right in thinking since it doesn't have a tuner, it won't effect my SWiM setup?

    Also, I do not have DECA on my existing HD-DVRs. I didn't see any mentioned in the order. Will they supply me with them? Do I have to ask? I believe the Genie does not need one – Is that correct?

    Also, on the existing HD-DVRs, do I still use the band stop converters of do the DECA modules include that?

    Thank you for your time and assistance.
     
  4. coolman302003

    coolman302003 2014 NBA CHAMPIONS!

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  5. harsh

    harsh Beware the Attack Basset

    21,192
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    Jun 14, 2003
    Salem, OR
    It appears to me that the story they gave you isn't true. The WHDS feature alone is typically something they won't set up without a truck roll (unless you explicitly demand "unsupported" WHDS).

    Tell the CSR only what your goal is (adding WHDS and/or a Genie). Any additional details you offer (specifically your network setup and your associated theories about it) may confuse the CSR and elicit another misleading answer.
     
  6. pgiammat

    pgiammat New Member

    6
    0
    May 4, 2013
    Thanks for your replies.

    When I get home, later today, I will check my setup and then contact DirecTV.

    When I contacted DirecTV, it was to enquire about multi-room viewing and to discuss my options of doing so with my current equipment or by going with a Genie (i.e. prices, benefits of one over the other). I never offered the CSR any details about my setup (nor was I asked) other than to explain that my installation was SWM, but was done awhile before multi-room viewing was rolled out and that it was my understanding that I would need some additional equipment for MRV. Also I never requested a self install. I was told the Genie was a self install, and that they would send me the equipment.

    What I should have done is visit DBSTalk first to get my facts correct. But even though it's after the fact now, at least I now have a clear picture of how this all comes together, thanks to the expertise of the members on this board.

    I really appreciate the assistance!

    Thanks!
     

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