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Discussion in 'DIRECTV General Discussion' started by GAM, Mar 18, 2014.
Does anyone have the contact info for emailing issues that used to be address to Ellen Filipiak?
Indications seem to be that the executive customer service team is still responding to the email@example.com address. (Makes sense, since it's been so widely disseminated.)
That said, a quick search shows that it looks like DirecTV would prefer you use this contact form.
what happened to Ellen?
Her LinkedIn profile says she's retired.
Update: I emailed the contact form link posted above earlier this afternoon and my issue was resolved to my satisfaction 4 hours later.