Just stopped by a Costco DirecTV kiosk in Sunnyvale today. The sales person seemed to be trying hard to simply sell the service, no matter what question I asked. He was of course pushing the HR21, the "best there is". Some questions I have about his claims: 1. Signing up with DirecTV from Costco entitles me to 2000 movies from Netflix for FREE, and 4000 others that are at 1.99 (instead of the usual 3.99 or so). Really? Netflix? I could not find much online about this deal/partnership/arrangement. 2. I absolutely do not need a phone line connected to the box, not even for ordering PPV events. Having a network connection is fine. 3. The HR21 has a 1TB hard drive. What? 1 TB? I am most certain it is not the case, but hey, he repeated "yes" when I asked "One Tera Byte?". 4. I can transfer programs from the DVR to a computer and watch them on the computer through some connection options up front. 5. I can add and drop services without any add/drop charges. He gave me an example of adding HBO just for a weekend and canceling it, thereby getting charged "pro rated" (I put it in quotes because he seemed to tell me that as if I did not understand the meaning of the phrase pro rated ;-) ) 6. I can add external hard drives of any size to increase the capacity of my DVR. Some of these seem totally wrong, some seem borderline. Can someone educate me about what this person was saying? BTW, I did sign up for the Plus HD DVR package. 59.99 for 1 year, with HBO/SHO/etc. free for 3 months, $50 Costco card in the mail, $50 Visa card for Auto Pay, $69.99 + tax for the HR21. So Costco benefits - reduced price for the HR21 (99 online) and the $50 Costco card. Oh, and since I bought a HDTV recently from Costco, I also qualify for a $200 Costco card for also subscribing to DirecTV HD.