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Current deals

Discussion in 'Sirius XM General Discussion' started by bixler, Sep 29, 2009.

  1. Feb 26, 2010 #21 of 228
    arlinv

    arlinv Mentor

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    Feb 28, 2007
    I have two XM, as well as a new vehicle with Sirius. Called a couple of weeks ago to set up my account after the trial period with Sirius. Asked to merge my accounts so that I could get a better rate on the extra radios. When they explained that they still can't merge accounts, I asked what I had to do to get a better rate for the XM. Of course they said to call XM. I just did and, although I had to wait and wait and wait, when I finally spoke to retention they immediately offered $77 per radio for a year. I asked if that was all inclusive, and was told it didn't include taxes or the Royalty fees. Without much prompting they gave it to me for $77 with everything. Both reps I spoke with were in the US.
     
  2. Feb 28, 2010 #22 of 228
    sobal

    sobal AllStar

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    Jun 4, 2004
    If you call to cancel, also be prepared for them to NOT offer a deal. I called to cancel a radio I haven't listened to for a few months (I have another) and they made absolutely no effort to keep my radio at a better deal. They just canceled it and that was it.
     
  3. Feb 28, 2010 #23 of 228
    bixler

    bixler Hall Of Fame

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    Oct 14, 2008
    PA
    Did you ask for a better deal? This almost happened to me but I asked for the 5mths/$20 deal and retention gave it to me. If you don't ask for it they aren't just going to offer it to you.
     
  4. Mar 2, 2010 #24 of 228
    thart

    thart Legend

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    Oct 10, 2006
    Called today and got the $77/year (before taxes and fees) deal on the 4 radios on my account. Was not a problem.
     
  5. Mar 3, 2010 #25 of 228
    turnbjr

    turnbjr Cool Member

    10
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    Mar 3, 2010
    Thanks for the heads-up.

    I got it for $77 thanks to you guys.
     
  6. Dec 19, 2011 #26 of 228
    redhot

    redhot Mentor

    55
    0
    Oct 23, 2009
    Okay..........my main radio 1 year deal is up. I last paid $84? last time. I called today, back to back deal are no longer accepted. New rate would be $151.80 for a year. I have 2 other radios I am paying $25.00 for 5 months each, which is okay. Are there any other deal out there for a 1 year, main radio rate?
     
  7. Dec 20, 2011 #27 of 228
    gjrhine

    gjrhine Legend

    253
    1
    May 15, 2002
    Did you speak with the Retention Dept.?
     
  8. Dec 21, 2011 #28 of 228
    MrBill64

    MrBill64 DBSTalk Club Member

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    Aug 3, 2006
    When you call just say "cancel" at every prompt. Then when a live person answers ask if there is any way to reduce the cost of renewing your subscription. See what they offer and even bring up the $84/yr deal that you got last year if they don't offer that. Weigh your options and decide what you want to do. I am willing to bet your $84 deal will be offered as well as a few other choices.
     
  9. Dec 21, 2011 #29 of 228
    gjrhine

    gjrhine Legend

    253
    1
    May 15, 2002
    They seem to be taking a harder line lately. I cancelled one radio and the emails are now up to offers of $5 per for 5 months.
     
  10. Dec 22, 2011 #30 of 228
    wxguy

    wxguy AllStar

    91
    1
    Feb 17, 2008
    central...
    I was just given a deactivated radio. I called to ask about one of the offers talked about in this topic. No Joy. Full price sub was all the CSR would do. It is a cute little doorstop, though.

    Guess I'll wait and see if they offer me a deal down the road.
     
  11. Dec 26, 2011 #31 of 228
    cpdretired

    cpdretired AllStar/Supporter DBSTalk Gold Club

    167
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    Aug 25, 2003
    My daughter paid for one year in advance using her credit card. XM did send a 3 month bill after the year was up. She did not want XM as there were no deals available. The XM service remained on. One day a collection company calls. They want three months payment even though her year was up. She did pay for the three months to avoid a blemish on her credit.

    Here is my question. Once your years payment for service is over shouldn't XM turn off the service. The service is off at this time. I told her to call XM and demand a charge credit for the 3 months that she didn't request.
     
  12. Dec 26, 2011 #32 of 228
    Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    Depends on the original contract agreement, if it autorenews or not. If it does, then she would be responsible for calling them to cancel before the first year was up.
     
  13. Dec 26, 2011 #33 of 228
    gjrhine

    gjrhine Legend

    253
    1
    May 15, 2002
    Never give this company a credit card number unless it is a one time number. I always pay by check.
     
  14. Dec 28, 2011 #34 of 228
    Garry L

    Garry L Cool Member

    13
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    Feb 7, 2004
    Just got same deal as last year for my two radios. Both for $157.18.
     
  15. Dec 28, 2011 #35 of 228
    Garry L

    Garry L Cool Member

    13
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    Feb 7, 2004
    I should have mentioned $77 per Sirius radio + fees - refunds for prepaying a week early.
     
  16. Dec 28, 2011 #36 of 228
    wxguy

    wxguy AllStar

    91
    1
    Feb 17, 2008
    central...
    The deactivated radio I got is now on the air. CSR said no problem reactivating it under my new account. 6 mo for $25 was the offer. :) Have no idea why they wouldn't do that deal the first time I called. My daughter says they operate under the same mode as phone companies, so that could explain why their way of doing business is frustrating sometime.
     
  17. Dec 29, 2011 #37 of 228
    gjrhine

    gjrhine Legend

    253
    1
    May 15, 2002
    No so good deal after 6 months though.
     
  18. Dec 29, 2011 #38 of 228
    Paul Secic

    Paul Secic Hall Of Fame

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    Dec 16, 2003
    Stern still there huh? I was going buy a XM receiver to get liberal radio. I hate Stern.
     
  19. Dec 29, 2011 #39 of 228
    gjrhine

    gjrhine Legend

    253
    1
    May 15, 2002
    You quoted a post > 2 years old so who knows?
     
  20. Jan 12, 2012 #40 of 228
    ffdoug

    ffdoug Cool Member

    10
    0
    Jun 30, 2007
    Getting tired every year trying to figure out how they bill. I renewed this past Aug 2011 for 1 year. I renewed 4 radios. Did the usual, but the number I had that would be to a USA office put me into a third world country. They had no deals to offer me, so told them I wanted to cancel which finally got me to the USA retentions dept. They gave me $77 for each radio for the year, I had to play their game by saying XM is too expensive I would cancel if it wasn't for the lower coast offered, and I giver xm permission to charge my card. Had to do this four times. After this was done I get my invoice in the mail which shows a cheaper balance due to some "credits" on my account. NOw jump to Dec 2011, 2 of radios switches to family and friends programming, my primary radio goes to premier (best of sirius) the other radio stays the same (regular programming) See a charge on my card for $38 x2. Make this long story short, After 1 hour on phone and being disconnected they say someting about those radios were 6 months subscription. I called back few days later (USA office), explained my situation. all radios renewed in aug for 1 year why did these radios renew for 6 months. they couldn't not answer that clueless. This is what they did, credit my account for the $76 charge, and took the two radios and renewed them for one year from 1/10/11, no extra charge. I should of took the lifetime when it was offered!
     

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