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D* doesn't want boxes back

Discussion in 'DIRECTV General Discussion' started by millertime, Sep 1, 2012.

  1. Sep 1, 2012 #1 of 87
    millertime

    millertime Godfather

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    I guess I own my H20 and HR20 csr says we no longer want those models returned. Huh fine by me!
     
  2. Sep 1, 2012 #2 of 87
    dondude32

    dondude32 Legend

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    You can only reactivate those boxes. They are dead to anyone else.
     
  3. Sep 1, 2012 #3 of 87
    Talent384

    Talent384 Mentor

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    Sep 3, 2011
    Ya... At least in my local market DTV has added those models to the scrap list, no longer recoverable or shipped out to others as refurbished products... Thank goodness!
     
  4. Sep 1, 2012 #4 of 87
    Diana C

    Diana C Hall Of Fame DBSTalk Club

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    The Hx-20 boxes are about 6 years old at this point. Most of them are probably past their mean time between failure rating.
     
  5. Sep 1, 2012 #5 of 87
    Davenlr

    Davenlr Geek til I die

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    My parents just had a HR21 go south, and D* said they dont want it back either.
     
  6. Sep 1, 2012 #6 of 87
    Xsabresx

    Xsabresx Icon

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    Oct 8, 2007
    I know I got mine 5 1/2 years ago. What a horse it has been. It'll be a sad day when it finally goes.
     
  7. Sep 1, 2012 #7 of 87
    naijai

    naijai Hall Of Fame

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    I would recommend holding on to that HR21
     
  8. Sep 1, 2012 #8 of 87
    Podkayne

    Podkayne Legend

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    Nov 1, 2007
    This.

    I didn't even get HD until July 2007, and that's when I get my HR20-100. Added a 2TB external and both have been chugging for more than 5 years. I get a persistent "signal on tuner 2" issue that cleans up after a hard boot, but comes back in a few weeks. I also get a "failed external hard drive" every time I do a test, but it keeps on working.

    Having been with DTV since Sept 1994 I prefer a stable system. However this one is showing some signs of instability. I've never called DTV and asked for anything for free, but I may try it just to see what my account is worth to them.
     
  9. Sep 1, 2012 #9 of 87
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Amazing. They don't want a box back they never should have made in the first place.... :lol:

    Rich
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    Does this have anything to do with depreciation? I know, in industry, most equipment can be depreciated for fifteen years. I have no idea how long that would be for a DVR.

    Rich
     
  11. CCarncross

    CCarncross Hall Of Fame

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    Electronics and pc type devices are 3-5 years depending on the company
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    Saddens me every time I lose one. I've got one that's rebooting a lot and I have a lot of recordings on it and hate to lose it. I've shut down 3 of them in the last month. Still nothing wrong, just had a chance to upgrade them to 24s.

    Rich
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup. I'd keep that for a long, long time.

    Rich
     
  14. hdtvfan0001

    hdtvfan0001 DIRECTV A-Team

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    If old owned units are still working...there's no reason to get rid of them for a while. It provides a backup alternative in case of emergency.
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Ah, that makes more sense now. If they can't depreciate the leased receivers there's not much point in servicing them. My wife explained how depreciation works when they came out with the leasing plan and she thought it was a wise decision, at the time. I think I got my first 21-700 (which was a fine DVR, just not as quick as the 20-700s, but very dependable) in 2008, I guess they might be on track to be "unwanted" pretty soon.

    Rich
     
  16. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Our HR20-500's external hard drive crashed last week. Since we lost all the recordings, we took the opportunity to replace it with a HR24. Looking at the internal drive, the oldest recording is from 2/2007, so it was at least 5 1/2 years old. DirecTv doesn't want it back, so we'll keep it around as a backup.
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    I'm gonna sell all my owned 20-700s and hold on to the leased units.

    Rich
     
  18. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Yes, I made this point as well back when DirecTV initially switched to a leased model. A sold receiver is a sunk cost, a leased receiver is a depreciable asset.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    20-700?

    Are you sure the external device wasn't bad and not the HDD?

    Rich
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup, the wife thought that was a great move. She's done a lot of work with depreciable assets for large corporations.

    My spell checker doesn't recognize depreciable as a word, why is that? Just Googled it and it is a word. Dumb spell checker.... :lol:

    Rich
     

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