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DATA COLLECTION: OTA Guide Data Issues

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Mark Lamutt, Apr 24, 2005.

  1. May 22, 2005 #41 of 152
    kesslerm

    kesslerm New Member

    5
    0
    May 22, 2005
    OK, I'm the 3rd person from the Sioux Falls area to post here. I've called into Dish a couple of times, still only have one local OTA station with guide information.

    I have the same status as the rest in this area.

    KELO, RF channel 32 remaps to 11.1, CBS, No guide data "digital service"

    UTV. RF channel 32 remaps to 11.2, UP, No guide data "digital service"

    KSFY, RF channel 29 remaps to 13.1, ABC, guide data

    KCSD-HD, RF channel 24 or 34 remaps to 23.1, PBS, No guide data "digital service"

    KCSD-D, RF channel 24 or 34 remaps to 23.2, PBS, No guide data "digital service"

    KWSD, RF channel 51 rempas to 36.1, WB, No guide data "digital service"

    KDLT, RF channel 47 remaps to 46.1, NBC, guide data
     
  2. May 22, 2005 #42 of 152
    gdarwin

    gdarwin AllStar

    61
    0
    Jan 31, 2005
    Also in Louisville...

    None of my OTA Guides have any entry:

    Yes I subscribe to locals.

    Add to above list:
    49 41 FOX 41.1
    55 11 ABC 11.1
    26 32 CBS 32.1
     
  3. May 22, 2005 #43 of 152
    alexbgr

    alexbgr Cool Member

    14
    0
    Dec 8, 2003
    This just keeps getting more interesting.

    Grand Rapids, MI

    Subscribed to locals.

    Have not been getting WZZM (ABC) 39 13.1 and now WOTV (also ABC) 20 41.1 no longer displays guide data although it had been working.

    I've also noticed that ALL the OTA guide data usually spontaneously disappears once an OTA timer fires. Takes a check switch to restore the channels (except the two mentioned above).
     
  4. May 26, 2005 #44 of 152
    Todd G.

    Todd G. Cool Member

    20
    0
    Jan 21, 2003
    Mark,

    I live in Charlottesville, Va and am having problems with the adjacent DMA in Richmond, Va. I subscribe to locals and am not getting guide data from the following stations in Richmond,

    WTVR (CBS) RF channel 25 remapped to 6-1 (guide shows digital service only)
    WRIC (ABC) RF channel 22 remapped to 8-1 (guide shows digital service only)
    WWBT (NBC) RF channel 54 remapped to 12-1 (guide shows digital service only)
    WCVE (PBS) RF channel 42 remapped to 23-1 (guide shows digital service only)
    WCVW (PBS) RF channel 57 remapped to 57-1 (guide shows digital service only)

    I am not getting data for any of the sub channels for the above stations.

    Thanks,
     
  5. May 26, 2005 #45 of 152
    foosnake

    foosnake Mentor

    30
    0
    May 8, 2005
    Too bad! now that one is gone too. Software upgrades are really improving life for us.
     
  6. May 29, 2005 #46 of 152
    Mike Johnson

    Mike Johnson ViP622/ViP722 Guy DBSTalk Gold Club

    628
    0
    Jan 16, 2005
    I don't subscribe to locals, so I don't expect to get guide data, but I'm having a problem with getting random guide data on my OTA channel 2-1. The rest of my OTA channels always show "Digital Service" as expected. Channel 2-1 often shows the guide data for another channel on Dish Network. Last night, it was showing the guide for "SIRIUS Horizons" Ch 6099. This morning, it is showing the guide data from Ch 669, "ART Music". :confused:
     
  7. Jun 1, 2005 #47 of 152
    Buckett

    Buckett Cool Member

    17
    0
    Aug 22, 2004
    Another Louisville. Exact same as other posters from my city.
     
  8. Jun 4, 2005 #48 of 152
    mdellis33

    mdellis33 Cool Member

    15
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    Nov 15, 2004
    I live Denver, CO and I do subscribe to locals.

    KWGN (WB) Ch 34 - 002.01 (Shows guide data all the time)
    KDBI-DT PBS) Ch 18 - 012.01 (Shows guide data all the time)

    All other channels listed below show guide data sometimes. It comes and goes with no pattern that I have figured out. A soft reboot or two will bring the guide data back immediately but it also comes back without a reboot eventually. This did not happen until L2.25. Prior to that I had OTA guide data for all channels all the time.

    KCNC (CBS) Ch 35 - 004.01
    KRMA (PBS) Ch 18 - 006.01
    KUSA (NBC) Ch 16 - 009.01
    KUSA (NBC Weather) Ch 16 - 009.02
    KDBI- KI (PBS) Ch 18 - 012.02
    KDBI-YO (PBS) Ch 18 - 012.03
    KDVR (FOX) - Ch 32 - 031.01
     
  9. Jun 5, 2005 #49 of 152
    Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    mdellis - there's something else going wrong with your 942, as I'm also in Denver and have had absolutely no problems with OTA guide data on either 942 that I have.

    Now, you won't see any guide data on 7.2 or 9.2, but you should see it on every other channel that you have listed.
     
  10. Jun 5, 2005 #50 of 152
    Stutz342

    Stutz342 AllStar

    92
    0
    Sep 29, 2004
    I don't suppose the data might disappear at Noon and/or 8PM each day, huh? All of my OTAs lose their guide data at once, and it's often at 8:01 PM or 12:01 PM. Other than having some stations that are immune to the problem, your issue looks just like mine.
     
  11. Jun 5, 2005 #51 of 152
    gdarwin

    gdarwin AllStar

    61
    0
    Jan 31, 2005
    I'm in Louisville, Ky and I have had constant problems with my 942 OTA guide from day one. 942 has rebooted itself two times on the last two days. When it does OTA guide info is there... Two hours later it is gone...

    I have called Dish Advanced and reported it two times.. I guess the 942 I bought outright is flawed... I'll call Dish and ask for a replacement. :confused:

    Glenn
     
  12. Jun 6, 2005 #52 of 152
    mdellis33

    mdellis33 Cool Member

    15
    0
    Nov 15, 2004
    Mark- Do you recommend I exchange it? If it's not software, then why did it only start happening after L2.25? I had 0 guide problems before then and the day I got L2.25 it started.

    Also, I think you mentioned that you were now running 3 sats after installing 6.1.5 a few weeks ago. Do you have 148 back up? I'm running a DPP44 with 110. 119, 148, and 61.5. Could our different setups be why you haven't seen it. There is an entire thread on guide data coming and going so it's happening to others but not all.
     
  13. Jun 6, 2005 #53 of 152
    Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    Well, maybe it is a software issue, after all. mdellis33 - please email or PM me your contact information. A Dish engineer may want to talk to you about this, especially because you're local.

    I am running 3 sats with 61.5 and 148 through DPP44 switches as well.
     
  14. Jun 7, 2005 #54 of 152
    dathead2

    dathead2 Mentor

    44
    0
    May 17, 2005
    my guide data for OTA never showed up under L225, then under L226 it showed up for one day and has
    now disappeared again.
     
  15. Jun 8, 2005 #55 of 152
    mdellis33

    mdellis33 Cool Member

    15
    0
    Nov 15, 2004
    Mark,

    I think it is software. I think I know what the problem was with my guide data coming and going and why you don't see it. I think it was being caused by a PSIP issue either with the 942 or the PBS station. I'm guessing you don't get KBDI. It's a PBS station but difficult to get for many people. I think they just changed their mapping structure or PSIP infomation. They used to broadcast on Ch 38 remapped to 012-1, 012-2, and 012-3. It now remaps to 038-03, 038-04, and 038-05 on my TV's HD tuner. I didn't notice it before because I never watch the channel. My TV's HD tuner displays it perfect. However, the 942 remaps Ch 38 to 031, the same as Fox. I'm guessing this conflict or the PSIP change caused the guide data issue. When I rescanned locals on the 942, KDBI went away and I can no longer receive it, but the OTA guide data has been constant since. The 942 won't add the channel even when I try do it manually but it does show a 78 signal strength mapped to ch 31. I checked the KBDI's website and it still shows as being mapped to 12-1, 12-2, and 12-3. So maybe it's a PSIP problem at the station that my TV can handle but the 942 can't. I'm checking at the station now.

    I have no idea when KBDI made the change because as I said I don't watch it. It either happened right around the time L225 was released or L225 changed something that caused the conflict to generate OTA guide issues.

    Mike
     
  16. Jun 8, 2005 #56 of 152
    Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
    0
    Dec 15, 2004


    My guide data was preaty stable under 226 but now under 226 it comes and goes regularly.

    It just disapears ...poof...gone.
     
  17. Jun 12, 2005 #57 of 152
    wumarkus

    wumarkus Cool Member

    13
    0
    Jun 5, 2005
    Wrote into the tech forums and a guy from dish tech support called me back. They know it's an issue and they're working on it. We tried the following workaround which worked for me:

    Leave the receiver on a digital OTA channel
    Go to the dish pointing menu
    Run the check switch option
    Exit out of the menus
    Your receiver should re-download all the guide data

    I had tried this before, but I don't think I did it when the check switch and leaving it on an OTA channel. But when I just tried it, it restored the guide data for my local channels.
     
  18. Jun 12, 2005 #58 of 152
    foosnake

    foosnake Mentor

    30
    0
    May 8, 2005
    They had me try this, also, but I got no relief. The thing that kills me is that I had PG infor for 1 of the 7 OTA primary channels in my area before 2-25, but now it is gone too.
     
  19. Jun 13, 2005 #59 of 152
    biggestdave

    biggestdave New Member

    3
    0
    May 19, 2005
    I live in Salinas, CA 93905

    I subscribe to local channels

    With a powered antenna (Radio Shack 15-1870) I get excellent (sometimes 100%) strong reception on all but no no guide on any of the following channels OTA.

    KION-DT 46.1 CBS MONTEREY CA 159° 9.9 32
    KCBA-DT 35.1 FOX SALINAS CA 39° 9.4 13
    KSBW-DT 10.1 NBC SALINAS CA 39° 9.4 10
     
  20. Jun 23, 2005 #60 of 152
    smokejoe

    smokejoe Cool Member

    21
    0
    May 12, 2005
    Minneapolis/ St. Paul
    No Guide Data for 2.1 TPT PBS - the only network which broadcasts HD nearly 24hrs a day.
     

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