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DBSTalk Exclusive First Look: HR24-500 DVR (and H24-100 Receiver)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 12, 2010.

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  1. DogLover

    DogLover Hall Of Fame

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    Does it say HR24? or just HD DVR? This would be new information if they are saying that you will definitely get a new HR24.
     
  2. say-what

    say-what Active Member

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    It's most likely offering you an HD-DVR - could be an HR20, 21, 22, 23 or less likely, 24. DirecTV cannot guarantee what DVR will ship.
     
  3. Skram0

    Skram0 Cool Member

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    I like how on the DirecTV website in Account Overview->My Equipment, under Add A New Receiver, states "Get the latest HD and DVR technology in one easy-to-use unit:". After adding to your cart, when you click on the link it goes to the page that shows a picture of the HR24. So I'd be pissed if what I purchased (or leased) was not "the latest HD and DVR technology" and not the HR24. Has anyone received anything other than an HR24 after ordering now?
     
  4. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    In the "Additional Details" at the bottom it does say the DVR will be "model HR20 or higher", and not that it will be an HR24. However, it is very small at the bottom of the page and makes you open a popup window for that info.

    Mike
     
  5. Syzygy

    Syzygy Hall Of Fame

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    In the artificial reality D* would like to create, all the HR2x DVRs represent "the latest DVR technology." And there are no bugs or oversights in the firmware, either, nor have there ever been; hence the absence of any news about the fixing of said bugs and oversights.

    How silly of you to think otherwise!
     
  6. MadManNBama

    MadManNBama AllStar

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    Yes true, but I just read on EngadgetHD that the DTV 3D networks will only be upgradable on the H21 and HR21 or higher. I own an HR20-700, so if I were to take the bait and get that new HDDVR for $99, I'd expect what I saw in the picture, or I'd just cancel my order once the tech showed up with an older model.

    Yes, 3D will work on a HR23, but that isn't what I saw in the pretty picture on the website with the offer. I am almost tempted to order one this weekend just to test and report back to you guys, but I really need to wait a few weeks because I have a vacation coming up and need to save my cash.

    No I don't own a 3D HDTV yet, but I will get one this year, so a new DVR needs to be a newer model on general principle IMHO.
     
  7. judson_west

    judson_west Godfather

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    Since the HR20-HR23's are essentially the same hardware (except the hard drive) then it must have been an arbitrary decision to exclude the HR20 from 3D support.
     
  8. RAD

    RAD Well-Known Member

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    Dripping...
    The HR20's have a different processor in them then the HR21/22/23's which might be the reason the HR20's can't do 3D.
     
  9. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Kind of hard to be arbitrary, when the chips don't support it.
     
  10. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    The HR20 has a different Broadcom chipset from the HR21-23.

    Mike
     
  11. MadManNBama

    MadManNBama AllStar

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    So RAD, veryoldschool, and MicroBeta, all of you guys are veteran experts so I am going to ask for your advice.

    Do you guys think I stand a legit chance of actually getting an HR24 for the $99 add on offer? If the Tech shows up with an older piece of junk, will there be any issue in the future if I turn him down at the door?

    If you even have a past reference of someone trying this and then turning an older unit down and getting burned some way, let me know and be blunt about it. I come to DBSTalk forums because 99% of the time, I get great help and advice, so I trust your opinions and guidance.

    I do have the service plan, so it doesn't cost me anything.
     
  12. HDJulie

    HDJulie Icon DBSTalk Club

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    I think it costs the serviceman something -- he doesn't get paid for his time & might get dinged for not being able to fulfill the order through no fault of his own. That's the only reason I haven't tried the same thing :). By the way, when I ordered a DVR online for the $99 deal, they sent me an HR21 :-(. I had already discussed with the CSR that I would refuse the box (I ordered it with no install) if it wasn't an HR24 & that was ok. I then ordered an HR24 from Solid Signal.
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "Chance", yes, but "guarantee", no.
    I don't have any advice to offer as to how or what, sorry.
    Going the retail route [solidsignal] is the only "known way", that works.
     
  14. RAD

    RAD Well-Known Member

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    Dripping...
    Frankly I don't know what your chances are. All I can say is ask the tech nicely if he can get a HR24 and it you really don't want anything else then say never mind. What would happen in the future, who knows, but if DirecTV wants to retain you as a customer I don't think anything will happen.
     
  15. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Guys,

    This wasn't really intended to be a general purpose HR24 Q&A thread. I think that as a first look thread, it's served its purpose. I ask that you start a new thread for specific questions; I am closing this one.
     
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