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DBSTalk Quick Look: Nomad Spring 2013 Software

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Jan 29, 2013.

  1. Jan 30, 2013 #41 of 278
    islesfan

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    OK, I know that transcoding requires Internet, but now PLAYBACK requires Internet too. That's the difference that has me fuming. I had the Nets game transferred to my PC, not streaming, and it played fine in the house. As soon as I was in the car and out of range of WiFI, I got the "there is a problem with your account" error when I tried to start the app. I was able to watch the same recording on my iPhone, but as soon as I put the iPhone into airplane mode and try to open the app, it will not load. That means I can no longer PLAY BACK recorded programs that are SAVED ON my laptop or iPhone without an Internet connection. This is a major step backwards!
     
  2. Jan 30, 2013 #42 of 278
    islesfan

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    Yes, and I normally record those games right off MSG+, but those programs are tagged as PPV, so Nomad would never encode them. It just keeps trying over and over, but never finishes.
     
  3. Jan 30, 2013 #43 of 278
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Playback, in contrast to selecting the "Watch Now" option (streaming) does not require an Internet connection....I just did it on my laptop and tablet with WIFI turned off.
     
  4. Jan 30, 2013 #44 of 278
    Richierich

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    I am having that same problem and so is Draconis so maybe doing a Complete Uninstall and Reinstall will clear up the situation.
     
  5. Jan 30, 2013 #45 of 278
    Richierich

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    When you do the Uninstall are there any hidden files that also need to be deleted?

    I did an Uninstall and a Reinstall and I still had the Problem where it didn't like my Password even though I can log into Directv.com using that same Password and it hasn't changed in over 5 years so Go Figure!!! :nono2:
     
  6. Jan 30, 2013 #46 of 278
    The Merg

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    Make sure that when you do the uninstall that you select to Remove User Settings. Once I did that and reinstalled, I was able to log in successfully.

    - Merg
     
  7. Jan 30, 2013 #47 of 278
    The Merg

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    Right, but I think Islesfan issue is that he has the recording downloaded on his laptop and once he gets to an area that has no Wifi, the Nomad PC Client refuses to launch since it can't find an Internet connection. Obviously, that is an issue that should not happen.

    @Islesfan: Can you post a screenshot of what happens when you load up the PC Client and/or try to start playback of the recording?

    - Merg
     
  8. Jan 30, 2013 #48 of 278
    Richierich

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    Thanks for the Info. :)
     
  9. Jan 30, 2013 #49 of 278
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Did you get today's latest update that is prompted when you launch nomad?
     
  10. Jan 30, 2013 #50 of 278
    The Merg

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    I got it, but if you can't sign into the app I'm not sure how you would get it. It looks like it performs the update check after it performs the nomad authentication.

    - Merg
     
  11. Jan 30, 2013 #51 of 278
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Thanks for the added clarification. I didn't experience any issues...it just installed right over the previous version and launches fine here.
     
  12. Jan 30, 2013 #52 of 278
    The Merg

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    That's how it worked for me too. Although, it did revert my PlayList back to Tile from the List view.

    - Merg
     
  13. Jan 30, 2013 #53 of 278
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Same here.
     
  14. Jan 30, 2013 #54 of 278
    Richierich

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    Well No Success with Nomad on my Main PC after Uninstalling and Reinstalling Nomad it still does not like my Password which is Valid on Directv.com so whatever it has stored on it is Not Correct.
     
  15. Jan 30, 2013 #55 of 278
    islesfan

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    Any idea why it won't work for me?

    I just put my iPhone in Airplane mode and it works now, but my laptop still wants me to call customer service when it doesn't have an Internet connection. Could it be that I left home with an hour left on a different program? I still have last night's Isles game preparing, so it might be looking for that on startup, even though that's not the program I'm trying to play?
     
  16. Jan 30, 2013 #56 of 278
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Not sure.

    Assuming you're referencing the PC client....did you get the update (prompt shows up) this morning, or did this happen before that?

    There was a newer version (1.4.55.2) that got pushed out.

    You could try to press the red reset button for 30 seconds on nomad and then try to relaunch it to see what happens.
     
  17. Jan 30, 2013 #57 of 278
    islesfan

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    I think that might be it. I got the update last night. Then I took it with me this morning. I'll bet it is trying to hit the Internet to get the update. It never asked to update, though. I'll try updating it when I get home and then see if it will work offline after that.
     
  18. Jan 30, 2013 #58 of 278
    Steve

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    Yes. Don't update it while away from home. You may lose your downloaded recordings, due to a quirk in how they authenticate.
     
  19. Jan 30, 2013 #59 of 278
    hdtvfan0001

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    That could indeed be it - it won't do the update outside your local home network. This fast update is highly unusual, so I think you'll be OK when you get back and execute the launch of the client & prompted subsequent update.
     
  20. Jan 30, 2013 #60 of 278
    islesfan

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    Could you explain what you mean here? If I select a program to download to my iPhone, it will take longer to transcode than if I select it form my laptop? If so, it would be best for me to select what I want to watch on my PC, then after it is encoded, just download it to the iPhone.

    I thought the work of transcoding was done in the Nomad, not on the iPhone/PC side? That's why you can close the apps and come back later to download the transcoded program.
     

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