Since it seems that multiple people are starting to have this issue, I figured it would be good to get all of these reports in one thread in case DirecTV decides to take a look here.
Basically, the issue that is a new activated receiver will not be listed in the DirecTV iPad and iPhone app and GenieGo apps will not list the PlayList for the receiver. It appears that the deactivated receiver is still listed in the apps as well. On the DirecTV website, the new receiver is listed correctly, however, it will state that it is not connected to the Internet.
If you are having this issue, post here in this thread. To help out, post the full model number of the deactivated receivers and the new receivers.
Reset the HR24, reset the geniego. Now HR24 playlist appears on geniego app. I can actually stream a program for a minute or so than the playlist is still avail but attempts to play get the streaming unavailable message and than playlist from the HR24 is gone.
Also now I can not play on directv for iPad anything recorded on any of the DVRs.
YES! YES! YES!.... FINALLY!!! IT LOOKS LIKE THE APPS ARE BACK UP AND RUNNING!!! I CAN NOW ACCESS MY HR44 ON MY iPhone AND iPad. CHECK YOUR APPS EVERYONE, I HOPE YOU ALL ARE UP AND RUNNING NOW! :righton: :righton: :righton:
Talked to case management they say they are still aware folks are having issues with geniego and iPad application. So looks like the fix worked for some and broke others of us.
Reset the HR24, reset the geniego. Now HR24 playlist appears on geniego app. I can actually stream a program for a minute or so than the playlist is still avail but attempts to play get the streaming unavailable message and than playlist from the HR24 is gone.
Also now I can not play on directv for iPad anything recorded on any of the DVRs.
you can't play anything from your DVRs using the DAFI, you need the GenieGo app for iPhone installed in your iPad for this since there is no native app for the iPad
I can confirm that, as of last night or this morning, my HR-44 is now appearing on my iPad and iPhone. Combine that the the receiver location names refreshing a few days ago, all my issues are now resolved!
you can't play anything from your DVRs using the DAFI, you need the GenieGo app for iPhone installed in your iPad for this since there is no native app for the iPad
correct DAFI will not allow a watch on ipad option. Both the old version and now the 2.x version. I thought the DAFI upgrade broke it but both versions no longer allow playing. All receivers have external. Allowed. This was working last week whe they finally removed deactivated receivers but whatever they fixed for others seems to have broken me.
I understand geniego been working on those issues since the install last monday
YES. Once the resolution to the HR44 not showing upo and deactivated receivers showing I was successful in playing on DAFI recordings from ALL CURRENT receivers in the home ( HR21, HR24 and HR44 ). I think I posted in the thread when that resolution occurred. Genioego has not and still can not access the HR24 playlist
YES. Once the resolution to the HR44 not showing upo and deactivated receivers showing I was successful in playing on DAFI recordings from ALL CURRENT receivers in the home ( HR21, HR24 and HR44 ). I think I posted in the thread when that resolution occurred. Genioego has not and still can not access the HR24 playlist
DAFI and GenieGo are two different apps. DAFI has never allowed playing of recorded shows from your DVRs. GenieGo now allows streaming of recordings from your DVRs. It has been requested for a while for the GenieGo functionality to be incorporated into DAFI, but that has not happened.
As for your HR24-500 issue with the GenieGo, that is a separate issue than what is being discussed in this thread, however, it is a known issue and DirecTV is aware of that issue.
With all due respect, the acronym "DAFI" is not official, but the bigger point is the developer and Godfather of this great app doesn't care at all for the term.
So, out of respect to him, perhaps we could not use that term?
With all due respect, the acronym "DAFI" is not official, but the bigger point is the developer and Godfather of this great app doesn't care at all for the term.
So, out of respect to him, perhaps we could not use that term?
I think all of my issues are resolved. The only issue I really had outstanding was the fact that my HR44 was still showing that it was not connected to the Internet even though everything was working for me. I just changed out my router and shortly after my status is showing connected. I am not sure what else that gets me at this point as everything else was working, but I thought it was worth mentioning. I changed out my Cisco E4200 for a Cisco E4500.
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