1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Deactive/Re-activate equipment

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by luvmypriushybrid, Jul 5, 2012.

  1. luvmypriushybrid

    luvmypriushybrid Duplicate User (Account Closed)

    6
    0
    Jul 5, 2012
    I was wondering does anyone know if Directv allow u to re-activate equipment that u have had deactivated?
     
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

    9,491
    523
    Jun 13, 2009
    If the equipment is owned you can activate and deactivate as needed. If the receivers are leased then you should send them back after they are deactivated.
     
  3. luvmypriushybrid

    luvmypriushybrid Duplicate User (Account Closed)

    6
    0
    Jul 5, 2012
    Well I only de-activated the hr20-700 a few days ago and they sent me out a box to return it (which i wont get for a few more days) but now i'm having 2nd thoughts b/c i am thinking of running a another line from my splitter to another bedroom.

    I called directv just to get the answer and they told me if i change my mind before i send it back just call them. They will cancel the return and re-activate my hr20-700
     
  4. akohlhaa

    akohlhaa New Member

    9
    1
    Jul 4, 2008
    Well I only de-activated the hr20-700 a few days ago and they sent me out a box to return it (which i wont get for a few more days) but now i'm having 2nd thoughts b/c i am thinking of running a another line from my splitter to another bedroom.

    I called directv just to get the answer and they told me if i change my mind before i send it back just call them. They will cancel the return and re-activate my hr20-700[/QUOTE]

    I have summer and winter accounts with only one active at a time with a little over lap during football season without a problem. The idle unit is in the vacation mode and I keep the unit without returning it. It can stay inactive for 6 months before it is turned back on. I have done this for a number of years and they check my account history every time I inactivate a unit.
     
  5. RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    That's the difference between deactivation and suspension though. If you suspend your account you hold onto the gear until you either cancel or un-suspend your account. If you de-activate a receiver you must send it back if it is a leased receiver and if it's an owned receiver they ask that you send the access card back.

    Suspension - Entire account
    De-activation - Individual units
     
  6. gregftlaud

    gregftlaud Hall Of Fame

    1,093
    0
    Nov 20, 2005
    That's interesting i just de-activated an hr20-700 that i replaced with and hr34. They told me it was unrecoverable and to just keep it and not send it back. Didnt even ask for the access card.
     
  7. RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    They've recently stopped asking for HR20's to be sent back apparently.
     
  8. jscott70

    jscott70 Mentor

    35
    0
    Feb 14, 2009
    I had an HR21 from 2008 and cancelled my DirecTV account and they never asked for it back and the credit card I had on file was no longer in use so they never did charge me anything. In mid June I had an HR34 installed and they were able to re-enable the HR21, which was leased, with no problem. It works great and I have all the recordings that were there as well, which was kind of a cool bonus.
     

Share This Page