D* is no longer a sister company of Sky TV in Europe. It was sold to Liberty Media (I think) earlier this year. It's not a question of respect, it's a question of people on this board being more savvy about the deals they can get and them being upset when they're unable to achieve the same price level as another person. I have always been fairly lucky in my dealings with D*. I got my HR10 for free and got over $200 in free programming too. When I got my HR20, the deal was $99 - and I got TWO - plus programming credits, but this was over a year ago. Even as recently as August, I managed to get the new subscribers' deal on Sunday Ticket (four months of Premier programming, ST plus Superfan, all for $69.99 for four months). The offer for existing subscribers is an "upgrade" to an HR20/21 for $299. Period. Anything over or above that is gravy and only achieved by negotiation. Some are lucky and some are not. If you don't come away with a "good" deal over and above the standard offer, then you have no right to complain that they "screwed" you!