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Dear Directv - please copy from Dish their....

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by unislick, Oct 13, 2012.

  1. unislick

    unislick Cool Member

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    May 16, 2006
    Trick play display and features. The timeline is junk, no live tv button is present, the duration behind live tv isn't known and the forward and rewind buttons arent nearly as user friendly as Dish. I think directv could benefit from some usability testing or just plain copy from Dish in this category. As a new Directv user from Dish, I felt I went back in time from a trick play perspective.
     
  2. spartanstew

    spartanstew Dry as a bone

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    Nov 16, 2005
    Wylie, Texas
    Can you explain further?
    Why do you need a live TV button? Just hit exit.
    What do you mean, "the duration behind live TV isn't known"? The progress bar tells you your progress, no?
    And what do you mean by forward and rewind buttons are "user friendly"? One moves forward and one moves backwards, no?
     
  3. unislick

    unislick Cool Member

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    May 16, 2006
    The 30 second forward takes 4 times as long as Dish. The timeline doesnt tell you how far behind live tv you are....it does give you an indication in increments. But doesn't tell you that you have 10:00 (as an example) minutes to make up. Dish runs a counter when live TV is paused telling you exactly how far behind you are which is very beneficial.

    What do you mean by exit? Hitting exit when behind live tv just makes an annoying noise and doesn't get you up to live tv.

    Just saying the interface isn't nearly as user friendly as Dish...yes it may be because it is new to me, but it does have inferior features to Dish on my opinion.
     
  4. ndole

    ndole Problem Solver

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    Aug 26, 2009
    Welcome to the Directv side of things :)

    I think that you'll find a lot of other features with Directv that you'd miss if you ever went back to DISH. With that said, I think that there are a lot of areas where 'basic functionality' could use some more focus.
    The competition technology-wise between Directv and DISH has been mostly focused on 'Big and Fancy', which are selling points. The one thing that you can count on with Directv is that they're constantly working to make improvements. It's a 24/7/365 process.
     
  5. sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

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    Sep 5, 2006
    Allen, TX
    For 30 second skip, it's default is slip. To change it:
    Go to Search for Programs in your menu. Then search by Keyword. Using your remote, search for the keyword "30SKIP" (no quotes). Your search will yield no results. Select "Continue" and then "Done"
     
  6. kick4fun

    kick4fun Godfather

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    Aug 9, 2006
    I just switched from Directv and I must agree with you Dish is more user friendly and the skip and live functions are pretty awesome.. This isn't a bash on Directv, they have great channels etc, but I do like the Hopper very well. I came from having 2 HR24's and one HD receiver and generally quite happy. I only switched because of a little sports network in the Pacific coast.. :) Other than that, I liked the ON demand way better with Directv.
     
  7. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Press and hold the FF button and it will jump 1 marker, repeat.
    Press and hold the 30 second slip button and the marker will jump all the way to the end.
     
  8. unislick

    unislick Cool Member

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    May 16, 2006
    Thanks sigma...now the 30 second is just like Dish...appreciate it.

    Holding 30 second skip does get you to live TV. Not instant like Dish, but closer.

    Now if we can add duration behind live tv, we will be closer :)
     
  9. veryoldschool

    veryoldschool Lifetime Achiever DBSTalk Club

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    Dec 9, 2006
    I use the "tick marks" in the timeline.
    They're every 15 min on a 1 hour show, and 30 mins on 2 hours shows.
    I also use the >> and 30skip to jump to ticks.
     
  10. unislick

    unislick Cool Member

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    May 16, 2006
    Thanks...tick marks are not at all user friendly when watching sports that last at minimum over 3 hours...they work for 30 minute, hour or maybe even 2 hour...but lose effectiveness when you go past an hour or so.
     
  11. veryoldschool

    veryoldschool Lifetime Achiever DBSTalk Club

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    Dec 9, 2006
    "Sort of", but on a 3 hour show, they're every 30 mins.
     
  12. unislick

    unislick Cool Member

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    May 16, 2006
    This program change wouldn't be difficult...why make someone do math...if people have to think, they won't use it. Technology is supposed to simplify.
     
  13. veryoldschool

    veryoldschool Lifetime Achiever DBSTalk Club

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    Dec 9, 2006
    I guess it's what you're used to and not used to.
    I have zero problems seeing 1:19 and checking what time it currently is for live buffer.

    Since it's been this way going back to '06, "I doubt" you'll see a change.
     
  14. unislick

    unislick Cool Member

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    May 16, 2006
    I doubt it either...but 8 years with Dish they continually enhanced this most commonly used feature over time. For example, they recently enhanced the pause feature to not show the entire timeline after a few seconds so it doesn't limit the viewing picture and ran a small counter instead telling the user how far behind live TV they are. Also, they dimmed the screen as well to avoid burn in, etc...before the screen saver kicks on. Just a few enhacements I saw over the past year....I am sure Directv makes enhancements as well...sometimes the little things make more of a user impact than "Genie's in a bottle" :).
     
  15. veryoldschool

    veryoldschool Lifetime Achiever DBSTalk Club

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    Dec 9, 2006
    exit removes the timeline.
     
  16. spartanstew

    spartanstew Dry as a bone

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    Nov 16, 2005
    Wylie, Texas
    I guess I don't understand the need to know how far behind live TV you are to the minute. I can glance at it and tell that I'm about 5 minutes behind or 10 minutes or whatever it is. I don't need to know that I'm 7.8 minutes behind, but maybe that's just me.
     
  17. inkahauts

    inkahauts DIRECTV A-Team

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    Nov 13, 2006
    I don't understand the need to see a timer telling you how far behind you are, since when you are on live tv, it tells you what times are at the ends of the time bar for the program that is currently playing, as well as showing you exactly what time you are at in the program.

    No need to add a fourth time on it.
     
  18. unislick

    unislick Cool Member

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    May 16, 2006
    Take a look at how Dish does it...you will learn to like it better than Directv.
     

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