Called directv to enable my whole home dvr unsupported like i've used for months. Got talked into deca upgrade csr told me my sd dvr would be swapped out for hd dvr. Great i thought asked him are you sure? Let me put you on brief hold comes back 2-3 minutes later "yes they will swap sd dvr for hd dvr. Installer comes today no hd dvr r-16 because r-15 will not support swm? I was at work wife had no clue till I got home. Called directv swap was correct I asked why I have new 2 year commitment they tell me since i upgraded to r-16 i have 2 year commitment? My system worked fine before r-16 for r-15 doesn't sound like an upgrade to me?