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DECA w/ 2 SWMs

Discussion in 'DIRECTV Connected Home' started by dschamis, Jun 12, 2010.

  1. dschamis

    dschamis Cool Member

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    Oct 18, 2008
    I currently have 4 DVRs and 3 regular receivers. I have these devices connected into two SWMs - 3 into one and 4 into the other via a 4-to-1 splitter hanging off each SWM.

    I recently had MRV installed. As part of the installation the installer moved the system to DECA. He connected a device into one of the open ports on one of my splitters that connects the system to my internal ethernet network.

    Here is the problem, that took me a few days to stumble on. Basically, the network on a SWM is unable to extend to the other SWM. To be specific, the three receivers on one of the splitters can talk to each other but to the other receivers hanging off the other SWM. Furthermore, the receivers that are on the same SWM as the device that connects the DECA system to the ethernet, are able to get a proper internal IP address and connect out to the internet, but the ones that are on the other SWM are not getting a proper IP address and cannot connect to the internet.

    So what I have here is two side-by-side networks created. One is able to get to the internet with proper internal IP addressing, and the other network is not able to.

    Any ideas? Is DECA supposed to be able to work over multiple SWMs or would I need another "ethernet injector" (sorry - not sure of the proper term here) for each SWM?

    Thanks,

    David
     
  2. BattleZone

    BattleZone Hall Of Fame

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    Nov 13, 2007
    The installer was supposed to replace your 2 SWM8's with a SWM16, which contains a DECA bridge. There is not a supported configuration with 2 SWM8's.
     
  3. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    yup call DIRECTV back .. the installer did it wrong.
     
  4. dennisj00

    dennisj00 Hall Of Fame

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    You don't list your model numbers, and I know everyone is gonna scream 'Don't use the Second port!) but until they get there, if you have a 21/22/23 with the second port, plug your network into the second port. (be sure it's on the non-networked group or move the DECA /network to the other group - or move the DVR to the other splitter).

    There also may be some MRV performance issues depending on the grouping and number of streams until it's fixed but I often ran 2 streams with the second port with no problem before DECA.
     
  5. fl_dba

    fl_dba AllStar

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    Sep 28, 2006
    When I call to schedule my MRV install next week I will remind the CSR that because I have 5 HR2* boxes that the installer will need to use a SWiM16. If the installer insists (wrongly) that 2 SWiM8's will work just fine is there an official DirecTV doc I can refer him to so I don't have to argue with him?
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "IF" he is a trained DirecTV installer, he has access to the document. Anything over eight tuners requires a SWiM-16.
    If he doesn't know this, then he hasn't been trained/certified for the connected home networking.
     
  7. bobnielsen

    bobnielsen Éminence grise

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    Bainbridge...
    Just tell him that the DECA network on one SWM will not communicate with that on the other SWM (although I suppose he could use two more DECA adapters to bridge between them).
     
  8. BattleZone

    BattleZone Hall Of Fame

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    That is NOT a supported or authorized (for an installer) configuration. It needs a SWM16 to be done right - no exceptions.
     
  9. bobnielsen

    bobnielsen Éminence grise

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    Bainbridge...
    I agree and didn't mean to imply that it was authorized, just technically possible (but a really dumb idea).
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Hey, those are mine. ;)
     
  11. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    IOW, get off his lawn! :lol:

    - Merg
     

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