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diagnostic code 49

Discussion in 'DIRECTV General Discussion' started by knightscircles, Oct 23, 2013.

  1. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    I needs assistance trouble shooting
     
  2. RunnerFL

    RunnerFL Well-Known Member

    17,054
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    Jan 4, 2006
  3. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    I know what the the code is I just need to know how to fix it
     
  4. RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    In order for any of us to help you you'll need to provide more info. Tell us the problem, your setup, what you've tried, etc.
     
  5. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    Sorry I didnt know where to start or where someone might respond. I have a 10 tuner set up. 3 hddvrs and 4 hd. I am receiving the 49 code and made no changes to my system.
     
  6. texasbrit

    texasbrit Well-Known Member

    5,084
    88
    Aug 9, 2006
    With 10 tuners you would need an SWM16 multiswitch, with not more than eight tuners on each "side" of the SWM16. tell us about your configuration.
     
  7. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    How do I upload pic
     
  8. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    This
     
  9. RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    A pic isn't really going to help. Type out your system layout including model numbers, etc.

    Are you getting the diagnostic code on all of your units? If not, which one?
     
  10. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    Model num don't really matter in thid sit. It worked for a year then it started to pixel. Then code 49 popped up. Not sure how many connected tuners can increase randomly one day. Can a swim fry a line?
     
  11. JosephB

    JosephB Icon

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    Nov 14, 2005
    Birmingham, AL
    The model numbers of all of your receivers will allow us to know how many tuners you have.

    Also, details on your wiring such as how many cables come out of your dish and whether or not you have an external switch (and if so, its model number) will allow us to know how many SWM channels you have.
     
  12. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    I have hr 24 500's and h 25 cck is removed and coax reconnected before issue occured.
     
  13. JosephB

    JosephB Icon

    1,378
    43
    Nov 14, 2005
    Birmingham, AL
    How many of each box do you have?
     
  14. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    I have an external switch slimline 3 I have 10 tuners.
     
  15. JosephB

    JosephB Icon

    1,378
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    Nov 14, 2005
    Birmingham, AL
    What kind of switch? Is it a SWM 8 or SWM 16? (easiest way to tell is, a SWM 8 will have one output that feeds a splitter that services all of your receivers. a SWM 16 will have two outputs that feed two separate splitters, each of which should serve a different set of receivers)
     
  16. JosephB

    JosephB Icon

    1,378
    43
    Nov 14, 2005
    Birmingham, AL
    To be able to help we need to know the full details of your system. You might be better off contacting DirecTV at this point.
     
  17. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    Is there a 15 switch. This has 6 on one side 6 another and 3 on another
     
  18. knightscircles

    knightscircles New Member

    36
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    Oct 23, 2013
    idaho
    Then there is a piece piece right under that has 8 4 on top 4 on bottom
     
  19. knightscircles

    knightscircles New Member

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    Oct 23, 2013
    idaho
    .
     

    Attached Files:

  20. RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    That's not much to go on. Is it a SWiM8 or SWiM16?
     

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