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Discussion in 'DIRECTV General Discussion' started by knightscircles, Oct 23, 2013.
I needs assistance trouble shooting
Diagnostic codes can be found here:
I know what the the code is I just need to know how to fix it
In order for any of us to help you you'll need to provide more info. Tell us the problem, your setup, what you've tried, etc.
Sorry I didnt know where to start or where someone might respond. I have a 10 tuner set up. 3 hddvrs and 4 hd. I am receiving the 49 code and made no changes to my system.
With 10 tuners you would need an SWM16 multiswitch, with not more than eight tuners on each "side" of the SWM16. tell us about your configuration.
How do I upload pic
A pic isn't really going to help. Type out your system layout including model numbers, etc.
Are you getting the diagnostic code on all of your units? If not, which one?
Model num don't really matter in thid sit. It worked for a year then it started to pixel. Then code 49 popped up. Not sure how many connected tuners can increase randomly one day. Can a swim fry a line?
The model numbers of all of your receivers will allow us to know how many tuners you have.
Also, details on your wiring such as how many cables come out of your dish and whether or not you have an external switch (and if so, its model number) will allow us to know how many SWM channels you have.
I have hr 24 500's and h 25 cck is removed and coax reconnected before issue occured.
How many of each box do you have?
I have an external switch slimline 3 I have 10 tuners.
What kind of switch? Is it a SWM 8 or SWM 16? (easiest way to tell is, a SWM 8 will have one output that feeds a splitter that services all of your receivers. a SWM 16 will have two outputs that feed two separate splitters, each of which should serve a different set of receivers)
To be able to help we need to know the full details of your system. You might be better off contacting DirecTV at this point.
Is there a 15 switch. This has 6 on one side 6 another and 3 on another
Then there is a piece piece right under that has 8 4 on top 4 on bottom
That's not much to go on. Is it a SWiM8 or SWiM16?