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Did DirecTV just shut down the old program guide?

Discussion in 'DIRECTV General Discussion' started by LynnW, Mar 20, 2013.

  1. Satelliteracer

    Satelliteracer Hall Of Fame

    3,042
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    Dec 6, 2006
    Customers that are communicated to go to channel 341 for those instructions. However, even those not yet communicated to are eligible so if they "stumble" upon channel 341 on their own that's fine as well. The idea is to try and gate this a bit so only so many folks are swapping out at a time which is why the communications are targeted in waves for different customer groups at a time.

    There will not be a commitment and it is free. Looks like you might have got a call to an agent that was fairly new to the process which is unfortunate.
     
  2. Satelliteracer

    Satelliteracer Hall Of Fame

    3,042
    37
    Dec 6, 2006
    Actually the cost differences are quite large.
     
  3. ThomasM

    ThomasM RF Engineer

    4,317
    10
    Jul 20, 2007
    Milwaukee, WI
    No I won't if you've been following this thread-at least the "on topic" posts! :sure:

    My "MPG Swap" as they call it came today. A four year old D12-100 which seems to be in pretty good shape.

    But just as I speculated, I almost ended up with an ADDITIONAL receiver on my account and a one year commitment!

    The CSR kept saying "you want to activate a new receiver?" and I kept saying "No, I want to do the MPG swap". Finally, he gave up and transferred me to someone in this country who knew right away what I wanted. After examining my account on the web site, it does appear that the receiver was indeed swapped out correctly. Next week, I'll call in and ask when my commitment date is just to be sure the swap was done correctly.
     

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