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Direct Couldn't or Wouldn't Match Dish - Gone

Discussion in 'DIRECTV General Discussion' started by Marlin Guy, Mar 28, 2012.

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  1. Marlin Guy

    Marlin Guy Hall Of Fame

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    I called to schedule my cancellation this morning, but I was more than willing to listen to what DirecTV wanted to offer to keep my business.

    Although they came close on the pricing ($5 more per month), these key points made me decide and go head with the move to Hopper/Joey.

    1. DirecTV would not guarantee that I would receive a newer and more capable primary DVR. I've come very close to shooting the HR20 on numerous occasions. I don't have to manually defrost my refrigerator and I don't think I should have to manually jump through hoops to make my DVR work properly.

    2. 4 rooms with Hopper/Joey - Direct only offered 3 rooms, one of which would have to remain SD.

    Into the unknown....
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Don't forget to update your profile.
     
  3. NewForceFiveFan

    NewForceFiveFan Legend

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    I give it two weeks before he crawls back to D*
     
  4. Marlin Guy

    Marlin Guy Hall Of Fame

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    I was a Dish customer for seven years before I went to DirecTV in 2007.
    I've been with both. I'm crawling back now. :p
     
  5. lparsons21

    lparsons21 Hall Of Fame

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    I've been with both too, and may be following you in the very near future. I'm not watching Doctor Who in D*'s glorious SD this year! :)

    There are plenty of things to like and dislike about both services, neither has a lock on 'nearly perfect' by a long shot!
     
  6. Hoosier205

    Hoosier205 Active Member

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    You could have easily ordered a specific receiver online and had DirecTV credit you the amount upon activation. Enjoy that Dish Network HD-Lite!
     
  7. dpeters11

    dpeters11 Hall Of Fame

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    If DirecTV could have given you a good price on the HR34, that would have been a guarantee.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Looks like another thread headed into the toilet.

    Marlin Guy, good luck to you.

    I found DirecTV just as "responsive" during a call recently asking about the added line item on my bill and U-verse pricing.
     
  9. lparsons21

    lparsons21 Hall Of Fame

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    He'll probably enjoy it just fine, just like most do. It ain't all that observable you know?

    As to the credit deal, is that a certainty? From what I read here in lots of different posts, it is about the same crapshoot that the pricing on a HR34 for existing customers is. Some get it, some don't, with usually no rhyme or reason that is discernible.
     
  10. mdavej

    mdavej Hall Of Fame

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    Dish will do the same 2 years from now if you try to get them to match DirecTV's new customer deals. Seems crazy not to try to keep current subs since new subs are so expensive, but that's how the game works.

    I can tell you first hand that Dish's new Hopper/Joey system is fantastic, as is their basic HD lineup. Forums are loaded with posts from former DirecTV subs who just hopped over and are quite pleased. I think you'll be pleased as well.

    Lparsons, my son and I are also really looking forward to Doctor Who in HD again this season. That's one of the major reasons I switched from DirecTV to Dish a few years ago. I'm very glad I did. DirecTV has a lot of catching up to do in basic HD to make me come crawling back.
     
  11. dpeters11

    dpeters11 Hall Of Fame

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    I'm assuming you know of both the benefits and limitations of the Hopper/Joey system right? If you get 3 Joey's, not all boxes can watch something live independently, the deal with PrimeTime Anytime etc.
     
  12. lparsons21

    lparsons21 Hall Of Fame

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    Both D* and E* are pretty pathetic when it comes to existing subs, but in all honesty D* is a bit better with programming credits and such in my experience. I shift premiums around a fair bit and often they offer some sort of short credits to get me to not drop something.

    I switched to D* 'cause my adult son wanted NFLST so he could watch his sainted San Diego Chargers, but he doesn't want to pay for this upcoming season, and I get more than enough football on the channels I don't have to pay extra for. But I'm more interested in the basic HD and if truth be told, I probably shouldn't have switched.

    Come August of this year, I'll have been with D* a year and the rebates all expire. I can then pay the $240 ETF and still pocket another $240 if I switch. I most likely will.
     
  13. Jodean

    Jodean Icon

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    I say its best to switch, no point in being dissatisfied with old outdated equipment. If Directv doesnt care if hes a customer, then switch.

    If he comes back in two years, hes guaranteed directvs latest equipment and will be happy once again.

    Services on both are about the same, unless you need your $800 a year sports package, thats just nonsense
     
  14. lparsons21

    lparsons21 Hall Of Fame

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    Uh, no you are not guaranteed the latest equipment, nor even new boxes unless you go through a retailer. If you order online with D*, you get what's on the truck.
     
  15. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    I have NHL CI, MLB EI, NFL ST, & NBA LP... I didn't even pay $800 for all four combined.
     
  16. ronsanjim

    ronsanjim Godfather

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    Cherokee...
    "The same..." not from what I've seen.
    As for buying the sports, it all depends on your preferences. Would never switch to Dish. I would probably not be happy with your viewing preferences.
     
  17. mreposter

    mreposter Hall Of Fame

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    And when the truck shows up you can always refuse the service.
     
  18. Hoosier205

    Hoosier205 Active Member

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    If you want specific equipment, get it yourself. Don't screw the installer.
     
  19. Marlin Guy

    Marlin Guy Hall Of Fame

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    Not an issue at all in my home. Just the wife and I. We watch most programming together in the den or in our bedroom. I want to be able to watch tv when I'm working in my new home office and she wants to be able to watch something or play music while on the treadmill in the utility room.

    I'll use the sling adapter to stream the news to my PC while eating lunch when I eat lunch at home.
     
  20. Marlin Guy

    Marlin Guy Hall Of Fame

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    That is exactly what the DirecTV CS rep said on the phone.
    I told them that I knew exactly what I was getting with Dish, and I am not going to play installer roulette.
     
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