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Direct tv ceo on TLC tonight!

Discussion in 'DIRECTV General Discussion' started by icr2002, May 26, 2012.

  1. Marlin Guy

    Marlin Guy Hall Of Fame

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    I think some of you are taking the original statement out of context, disregarding the second sentence.

    While the DirecTV CEO doesn't own the company, it is clear to me that he was clueless about how the business functioned day to day. He even admitted so during the program.

    While some on the list didn't start at the very lowest position in the companies they now direct, they did bring relevant experience with them. Most from lesser positions from within the companies they now head.

    Mike White went from junk food to satellite TV. While there is a couch potato connection, I don't think it prepared him for his new role.

    While we're discussing CEO performance, we could always bring up the fact Dish now betters DirecTV in customer satisfaction, and this was after White got to know so much about his business in his week long tour with the hand-selected little people. ;)
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Edit the post: Mr. Marlin- What did you change?
     
  3. Inkosaurus

    Inkosaurus Icon

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    I prefer Undercover Boss: Abroad a bit more, I dont know what it is about that version of the show but everything just seems a bit more earnest in the international version lol.

    This episode was pretty good, for those of you who never worked in the industry its pretty spot on in regards to actual situations that happen. The csr bit reminded me alot of my training back in the day, our on the job trainers pretty much did exactly what the girl did, like navigating for us and typing out word for word what we should say lol.
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Agree on the latter, but the former is not nearly as relevant. As CEO, you have excellent people who design, maintain and inventory such.

    Might you have had a bad experience with folks with advanced degrees?? What you say is true in some cases, hardly all.
     
  5. Sylardx

    Sylardx New Member

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    I absolutely agree!! Hard work should always pay off, and working your way up I believe shows your dedication. Great comment!
     
  6. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Which company is the only one to see continued growth every quarter? White is a great CEO to those who matter... stock holders.

    Are you really bragging about a 1 point win where both are subpar? DirecTV beat Dish last year.
     
  7. Inkosaurus

    Inkosaurus Icon

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    And If i remember correctly (I probably dont though xD) Dish beat Dtv the year before last lol.
    Continued growth just means lost money as it takes more then 2 years for either Dish or Dtv customers to pay off there acquisition costs and actually become profitable.

    I would have used subscriber loss and Churn to show that Dtv is better with there customers rather then using there customer increase to be honest. The value in a company is how well it retains profitable customers, not how it invests in new customers.
     
  8. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    That's what I meant in a roundabout way....sub loss and churn...when mentioning "growth." Thanks Ink. ;)
     
  9. Inkosaurus

    Inkosaurus Icon

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    Derp. Sorry about that lol.
     
  10. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Don't be...I am the one who fudged it. :lol:
     
  11. n3vino

    n3vino Godfather

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    Leon...
    I think most CEO's don't know much about the day to day functions at the lower levels. That's why they have a chain of command. CEO's look at numbers and they are responsible for the profits. I'm sure they have a general idea of how the operation works, but they expect those below, and so on to do their jobs right. Reporting is a big thing in corporations. Reports start at the bottom and work their way up to the CEO.

    I think that the main role of a CEO is to lead the company, and it appears that Mark White may be leading it well. He may not know how to install a dish, but that's not his job. That's the installers job.


    D*'s CEO may not have much of a clue on the day to day operations at the bottom of the line, but I'm sure that he is aware of the promos, how well they are working, how their subs are increasing or decreasing, how long it takes for a new sub to become profitable, how well thier satallites are working, and of the costs for channels they have on line.
     
  12. spartanstew

    spartanstew Dry as a bone DBSTalk Club

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    As far as working your way to the top, I disagree with the need.

    Back in the late 80's and early 90's, Little Caesars use to proclaim with pride how their VP's started out at the store level (managers of assistant managers).

    That's one of the reasons they went from nearly 5000 restaurants at their peak to under 2000 several years later.

    How many assistant fast food restaurant managers have you met that should be running a large corporation?
     

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