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DIRECTV App for iPad 1.3.x: Issues/Discussion only (No Jailbreak Talk)

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Oct 27, 2011.

  1. Go Beavs

    Go Beavs Hall Of Fame

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    Just to add to Laxguy's thoughts here... Have you tried rebooting your iPad? That's cured some really goofy stuff for me at times.
     
  2. jamsys

    jamsys New Member

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    Every other function on the app works except playlist... All are static Ip. So damm weird!
     
  3. Go Beavs

    Go Beavs Hall Of Fame

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    Portland,...
    So, you can see all of your receivers and the remote control function works too? Have you tried rebooting (the iPad) yet?
     
  4. sriggins

    sriggins AllStar

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    Are you on a Mac? If so, you can sync your iPad with iTunes, then open /Applications/Console.app. On the left, click Show Log List (if it is not showing) and open Files->~/Library/Logs then CrashReporter, then MobileDevice, then your iPad name. You should see some log files for the directv app. If you can copy one of them (they might be large), I might be able to point out something going on.

    As an iOS Developer, I've sometimes found it best to just delete the app and download it again. This deletes the data associated with the app, including preferences and other caches, data files, etc, that the app may have created. If one of these has had bad data written to it (like via a bug) and then the code that read that data isn't guarded properly, things can blow up. The crash logs may point out a clue (and then we can report it to DTV)
     
  5. KenW

    KenW Legend

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    How about Parental Controls? Do you have them set on the receiver, iPad, or App?
     
  6. Hey_Hey

    Hey_Hey AllStar

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    The iPad App crashes for me about 50% of the time when I refresh the playlist. The App just disappears and I'm back to the iPad home screen. Usually when I restart the app the playlist comes up okay, but once in awhile it crashes then as well, then I need to restart again. Most of the time when I refresh it crashes, but once in awhile it works.

    I have 4 DVRs but the iPad app is set to only show the playlist for 3 of them. When the app crashes I always see it adding green checkmarks for 2 of the 3 DVRs and then there is the little spinning circle by the 1st DVR, which either turns to a green checkmark and all is good or the app disappears. The 1st DVR is the one with the largest playlist and is an HR24. The other two selected DVRs are an R22 and an HR20. The HR24 is usually the currently being watched one.

    Happens with both an iPad 1 and an iPad 2. I have rebooted the iPads, and I have deleted and reinstalled the App. No effect on the behavior.
     
  7. inkahauts

    inkahauts Well-Known Member

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    How many modules do you have set up? I had a ton and was having that problem, so I tried pairing it down to about ten modules, and I don't have the issue hardly ever anymore. Maybe once every three or four weeks at most.
     
  8. inkahauts

    inkahauts Well-Known Member

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    iPad. You always set pc on the unit that you are viewing, not the server.
     
  9. Hey_Hey

    Hey_Hey AllStar

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    Umm... not exactly sure what a "module" is, so probably not many. I'm using the iPad app pretty much straight out of the box, haven't really customized it much. I use it mostly to see a unified playlist for 3 of the 4 DVRs. 4th DVR has kids shows on it, so I like seeing the playlist of just the other 3 DVRs.
     
  10. dennisj00

    dennisj00 Hall Of Fame

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    Not sure where the sports data is sourced, but tonight's NC State vs. UNC game isn't listed even though both are 'MY Teams'. Everything in the sports 'On Later' are labelled as 'NCAA BB Top 25' and include games like 'Charleston vs Furman' . . .

    hardly top 25 from either.
     
  11. mjwagner

    mjwagner Icon

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    Search results are generally not reliable unfortunately. I think the data source is that "Peggy" guy from the credit card ads... ?
     
  12. Feb 4, 2012 #212 of 236
    wilbur_the_goose

    wilbur_the_goose Hall Of Fame

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    I noticed the logos for the.76ers & Sabres are wrong. They are also wrong on TV Apps
     
  13. dennisj00

    dennisj00 Hall Of Fame

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    The Charlotte vs. Dayton NCAA basketball game is listed in Sports for tonight at 7pm.

    Unfortunately, the logo for UNC-Charlotte is for the Charlotte Bobcats (NBA).
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Hah! He is also the go-to guy at the Tribune when problems are noted....:D
     
  15. The Merg

    The Merg 1*

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    Northern VA
    Issue: Missing Items in PlayList
    Opened up the app and went to view the PlayList and noticed that it did not look right. I sorted it alphabetically and noticed that at least 2 shows were missing. Both of the shows are from the same DVR. I haven't noticed any other shows missing yet. I did double-check the Filter and it is set to display everything. When viewing the PlayList on the TV, all shows are displayed without issue.

    Anyone else seeing this issue?

    - Merg
     
  16. KenW

    KenW Legend

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    Were they over the air or PPV? Nomad doesn't show programs you can't watch.
     
  17. trh

    trh This Space for Sale

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    I'm not sure he is talking about the Nomad application.
     
  18. The Merg

    The Merg 1*

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    Well, this is in the iPad app and not in Nomad. Also, these are recordings that I made via satellite of network shows (Grey's Anatomy and Private Practice).

    - Merg
     
  19. KenW

    KenW Legend

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    So they were missing from the List on your iPad? I don't think I've ever checked the List against the programs on my DVR. I have had times when it wouldn't connect at all.
     
  20. The Merg

    The Merg 1*

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    Northern VA
    Probably would not have noticed myself except that I has the app up and my wife asked me to put on Grey's for her, but it wasn't there.

    - Merg
     

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