I canceled my account on 4/27/13 to avoid another billing cycle. I always get billed on the 29th of the month. So what is in my e-mail inbox today a new monthly statement. Well with DTV new hours you cannot get anyone till 8:00 am. I am very upset with DTV about this. So everybody who is thinking about dropping DTV watch your account after you cancel they try to get money from you for not watching and you thought you were done with them. I will call them when they open and try to find out who screwed up.