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directv complaints? you are not alone.. the whole state of Wisconsin...

Discussion in 'DIRECTV General Discussion' started by bjlc, Apr 17, 2009.

  1. mikhu

    mikhu Beer Aficionado

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    I have DirecTV, I live in WI, and I have NOT filed a complaint with the AG. :D
     
  2. harsh

    harsh Beware the Attack Basset

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    This is certainly true if you count DIRECTV Latin America with its over 5 million subscribers. Which Wikipedia article are you referring to?

    The Wikipedia DIRECTV article puts the number at 17.62 million and the DISH Network article on Wikipedia pegs their subscribers at 13.78 million which is essentially what the OP's citation reflects. As such, the score is about 56 to 44 as whitepelican points out.
     
  3. harsh

    harsh Beware the Attack Basset

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    The question is whether or not you've felt compelled to.
     
  4. mikhu

    mikhu Beer Aficionado

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    In a completely unscientific poll consisting of me looking at dishes in my neighborhood when out on a bike ride or walk I would say it's approximately 50/50 in our area. However, just from my house I can see about 4 DirecTV households and one Dish. So statistically that tells me in WI DirecTV outnumbers Dish 4:1.

    That's how the political pollsters do it anyway. ;)
     
  5. tcusta00

    tcusta00 Active Member

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    This one: http://en.wikipedia.org/wiki/Directv

    Number of subscribers by year

    Year Subscribers
    1994 320,000
    1995 1,200,000
    1996 2,300,000
    1997 3,301,000
    1998 4,458,000
    1999 6,679,000
    2000 9,554,000
    2001 10,218,000
    2002 11,181,000
    2003 12,290,000
    2004 13,000,000
    2005 15,000,000
    2006 15,950,000
    2007 16,830,000
    2008 20,087,987
     
  6. harsh

    harsh Beware the Attack Basset

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    To consider the bias of a particular state is one thing but to consider the distribution of a arguably biased community and apply it across the board doesn't make much sense.
     
  7. mikhu

    mikhu Beer Aficionado

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    Not once, not even close.
     
  8. tcusta00

    tcusta00 Active Member

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    Remember harsh, you're a Dish customer posting in the DirecTV forums. You should expect a bit of bias when you click over here. :rolleyes:
     
  9. harsh

    harsh Beware the Attack Basset

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    The second sentence in the article gives the current number as 17.62 and cites a Reuters article (footnote #2). As I said, I'm pretty sure the table includes DIRECTVLA.
     
  10. harsh

    harsh Beware the Attack Basset

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    It is curious that you followed up this categorical statement of satisfaction with a laundry list of annoyances.
     
  11. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Those were suggested improvements, as opposed to your label of "annoyances". :rolleyes:

    It might explain why he first stated he was "totally happy".

    Invisible "annoyances" are much like "invisible friends" - neither one really exist unless one wants them to...
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since "we know" you're not a DirecTV customer and are a Dish customer, "Truth in posting" should apply.
    You may have good points, and should feel honest enough to let others know "where you're coming from". Then those that read yours and others can make their own judgments.
    I'm not a "fanboy" [or any of the other terms that get thrown around] of DirecTV.
    The change over from owned to leased equipment hasn't been carried out as well as it should have been, in several aspects. One of which is the lack of being able to "try and see how it works [or doesn't]" before being "locked in". Almost every other type of electronics, entertainment product here in this state has one to four weeks to return it for full refund.
    Maybe DirecTV's policy has evolved, I'm not sure. I've completed my two year commitment, so it's not an issue.
    Local consumer complaint TV shows have shown similar stories here, with the same outcome.
     
  13. harsh

    harsh Beware the Attack Basset

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    Improvements aren't referred to with phrases like "that is just plain wrong". This implies that something is decidedly broken and needs to be fixed.

    In the grand scheme most of these problems don't ever come up for the bulk of the subscriber base but they really rub those who are stricken the wrong way and Customer Service runs an unreasonably high probability of exacerbating the situation.

    I'm of a mind that Ms. Smith was probably out of line in her approach but things like that happen when you have to roll the dice to get things straightened out.
     
  14. harsh

    harsh Beware the Attack Basset

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    If everybody knows, what's the point?

    Are you suggesting that because I'm a DISH Network subscriber that I obviously don't know anything about having problems with a service provider? ;)
     
  15. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    You applied the label...not him.

    That's plain wrong. :nono2:

    Enough said. :rolleyes:
     
  16. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Not in the least...in fact, it makes you highly qualified. :D
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    [part 1] You might think about others that read your posts. Imagine a new member [or for that matter someone not even one] that reads your posts, you have a high post count, so they might think you have DirecTV and are posting from first hand experience.
    [part 2] see part one. With first hand knowledge, you might know more, or have a more "intimate" understanding.
    I don't go post on the Dish side of this forum, simply because I don't have the service or hardware anymore.
     
  18. ehilbert1

    ehilbert1 Godfather

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    I am happy with my service. The only real problem I've had so far is the contract extention when I had a DVR replaced with the PP. The other things I listed are things that have happened to family members and friends. Plus I see those types of complaints on here a lot. All I was trying to say is if they cleaned up those things D* would close to perfect. I am in no way saying D* is without it's faults. I'm not one to jump into a thread and try to put a positive spin on D* when someone has a beef. I see that a lot from certain people here. I hardly ever post as it because of people like that. There are people here that will complain no matter what and people that will defend D* no matter what. I read a lot of things on this board and I kinda have a good idea who is who. Again I am happy with my service. I just wish they would clean up their act in certain areas thats all.
     
  19. braven

    braven Hall Of Fame

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    It amazes me how a certain E* customer feels the need to waste so much time in the DIRECTV forums.
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I think this brings up a good point.
    The polarization of some posts/members I wish would decline for the sake of the forum.
    I don't think extremes on either side are that helpful or productive. The world isn't black or white, but merely shades of gray.
     

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