1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DirecTV Employee's

Discussion in 'DIRECTV General Discussion' started by RollsRoyce, Sep 26, 2012.

  1. RACJ2

    RACJ2 Hall Of Fame

    3,866
    4
    Aug 2, 2008
    Based on what I have heard, yes.
     
  2. RollsRoyce

    RollsRoyce Cool Member

    28
    0
    Sep 25, 2012
    so basically just something that states your an employee. from what i've seen most of the people here who work for directv already have that, dont they?
     
  3. Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    And if they don't identify themselves, what's wrong with that?

    I always assume everyone is lying on the Internet to at least some extent, starting with their screen name. Some DBSTalk members are telling whoppers.

    Doesn't bother me. It makes it a lot easier to deal with some folks here when I don't believe what they say.
     
  4. TBoneit

    TBoneit Hall Of Fame

    2,294
    7
    Jul 27, 2006
    Evidently DirecTV does not want to follow in Dishnetworks footsteps and establish a group like the D.I.R.T. team.

    They are official Dish representatives and can be PM'd with problems. There is No reason DirecTV couldn't do it too, They just seem to lack the desire to do it.
     
  5. Hoosier205

    Hoosier205 New Member

    6,659
    14
    Sep 3, 2007
    Nor would I want them too. The D.I.R.T. team is just Dish Network propaganda.
     
  6. RACJ2

    RACJ2 Hall Of Fame

    3,866
    4
    Aug 2, 2008
    I would think you should know better then me, since you have it in yours?
     
  7. dpeters11

    dpeters11 Hall Of Fame

    16,252
    490
    May 30, 2007
    Cincinnati
    But if they help users, it's not a bad thing. We can do a lot to help people, but obviously there are limits to what we can do.

    And based on some of the experiences I've had with other companies, I've gotten better support from their social networking based reps than phone reps.
     
  8. ndole

    ndole Problem Solver

    1,915
    5
    Aug 26, 2009
    This happens to me regularly.
     
  9. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,332
    915
    Apr 17, 2003
    Michiana
    I do the same thing, and I'm not an employee of anything satellite/TV related other than this site (where I am an unpaid volunteer).

    And with that role I am obligated to point out the rules from time to time - the following rule might be appropriate for the topic of this thread:
    The opinions of our staff members are their own and do not necessarily reflect those of DBSTalk.Com or any other company. From time to time, our staff's close relationship with manufacturers and service providers may lead to an exchange of gifts, and both staff members and testers may be given equipment or services for testing or evaluation purposes without charge. DBSTalk.Com registered members who are compensated for their opinions or posts must reveal this when discussing any product for which they are compensated. Where appropriate, further disclosures will be made on specific products and services.​

    As far as I know, the only posters who are compensated for their posts are the DISH Internet Response Team members. There are examples of where they have been extremely helpful but they too get raked over the coals by members who (in my personal opinion) often expect too much.

    It is good to see poster's relationships with the companies disclosed ... even though it is not required unless they are compensated for their posting. But keep in mind that a disclosure that states someone works for DirecTV does not make that person your personal contact "buddy" that you can demand service from 24/7. Please be respectful.
     
  10. dettxw

    dettxw MRVing

    4,117
    21
    Nov 21, 2007
    Choctaw, OK
    Just a curious off-topic thought since DISH and DirecTV have operations a few miles away from each other, do you guys ever get together with the DISH folks down on 71st St. and compare notes & swap stories?
     
  11. Jacob Braun

    Jacob Braun King of Awesome

    1,158
    166
    Oct 5, 2011
    Tulsa, OK
    Half of us down here used to work for Dish! (well not literally half but there definitely are a few former Dish employees who moved to D*)
     
  12. coldsteel

    coldsteel Hall Of Fame

    1,984
    0
    Mar 29, 2007
    And vice-versa.
     
  13. jimmie57

    jimmie57 Hall Of Fame

    6,653
    320
    Jun 26, 2010
    Texas City, TX

    Different opinions is what solves problems, makes us think more.
    If we all agreed and were all wrong what would we get done ?
    If we were all right all of the time, we would not need to be here.

    Don't be shy, write it down and put it out here for us. If someone gives you too much crap use the Ignore User feature and don't read what they write. I have one poster on my list and it makes my life a lot more pleasant.
     
  14. Satelliteracer

    Satelliteracer Hall Of Fame

    3,042
    37
    Dec 6, 2006
    Well said
     
  15. raott

    raott Hall Of Fame

    2,267
    61
    Nov 23, 2005
    And on the contrary,I've never once seen a Directv employee take a position contrary to their employer.
     
  16. Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    ^ So you're saying that DirecTV employees "DO have the common sense to know what kind of information [they] can and cant say in a public forum."

    I really don't get the issue here. People have enough sense not to risk their job by saying something stupid on an Internet forum. BFD. I don't swear in church or in front of my mother. Do I earn a medal for that, too?
     
  17. Game Fan

    Game Fan Baseball Is Life

    740
    0
    Sep 8, 2007
    NEVER bite the hand that feeds you!
     
  18. Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    Perhaps because employees can see, and care, about both sides of the situation. The impact it has to customers and the impact is has to the business. There are times when decisions are made that may not be popular but may be necessary. It doesn't make them less frustrating for the customer or the people who have to deal with the customer's.

    I can bet that every employee who orders equipment would love to be able to place orders for specific models or be able to drop ship equipment for self installations. However those same people would say keep it as is if they had to be impacted by it through reductions of pay increases or if there was a negative impact on their metrics if customer's called back and ordered an installation because they couldn't do it.

    So while employees may "side" with the company more it's because we have to care about both sides. When I'm a consumer with other companies I don't have to care about them and I can focus solely on what I want and need.

    Some do but you can always tell new employees that pop on here. Unfortunately there are some who want to get some street cred. Others do things like copy and paste from internal sources. Are they malicious? Not necessarily but it always raises red flags.

    With that said I would also encourage people no matter what to post without worry about people giving you flakk.
     
  19. n3vino

    n3vino Godfather

    467
    8
    Oct 2, 2011
    Leon...
    Most companies have guidelines as to what they disclose about the companies they work for, or their customer's information.
     
  20. usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    Wonder if macfan601 was ever in the service :)
     

Share This Page