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Discussion in 'DIRECTV General Discussion' started by mws192, Dec 27, 2011.
as asked before, will it work on a Mac. I see mobile devices and PC's but no real mention of OS X devices...
It will be disappointing if it doesn't stream programming from the channels themselves and not just "on demand" programming.
Respectfully, this is not entirely accurate.
Care to give more insight than that? Otherwise, the entire post is up for speculation...
You can generally trust in SatRacer's comments...
Sure, but we can speculate on what he meant compared to the other poster. It's not speculating whether SR is accurate, but reading between lines.
your correct it will have more
here the notes we have from the slide show we or to tell the customers
Directv Everywere . Will let you watch the same shows and movies you get at home anywere on cellphone laptop and tablet at launch let the customer watch what you want and were you want will have ondemand like hbo showtime and starz will have Apple computer support and it will launch Q1
"If you can get the channel/show on directv you can get it on there DIRECTV Everywhere"
I think this is overstated. The reality is there are some programmers that that grant those rights for authenticated content via streaming and there are some that do not...yet. So to say everything you get on your linear service you will have on DIRECTV EVERYWHERE, at least at this point in time, is not entirely accurate. I realize the poster mentioned timing to get all the content (library) available for deployment, but there are always contractual considerations as well. In other words, it's not just the volume of content, it's whether the rights are granted in the first place.
Thanks for the clarification Satelliteracer.
Yes, that's real clear; thanks!
I am speculating that no provider will ever have all content "Everywhere" due to the fact that some content providers have their heads wedged. DirecTV, though, will probably have more than others, I bet.
Yes, all Satellite Providers as well as Cable have to satisfy Content Protection Provisions and Pay accordingly to deliver Content to their customers such as PPV is not available via Nomad along with some other restricted content.
It scares me that SatelliteRacer is correcting what is purported to be DIRECTV training material given to CSRs for the purpose of explaining DIRECTV Everywhere to customers who inquire about it.
If the CSRs are given bad training material and repeat that information to customers, that builds up an expectation that seems will not be met. Maybe SatelliteRacer can have a talk with the internal training publishers to set this straight at the source ...
I think it's fair to say that the training could be absolutely perfect and there will still be some that walk out of the training "thinking" they understood it. I'm not saying this is the case but just a thought.
Good point Scott.
This sounds very exciting! Hope we see it very soon.
right on target in this instance
Exactly. It's no different than calling 5 CSR's and getting 6 different answers. With the sudden influx of "CSR's" on here (or at least those who have come out of the closet and exposed themselves - geez, that sounds horrible :eek2 while it is all done with good intentions I'd hate to see this place turn into the web based CSR roulette. Being familiar with the training structure it's easy to understand how they could "think" they understood it. Maybe it's best (with some exclusions of course) they stay "in the closet" and just voice their opinion rather than just repeating information that may be misunderstood or misquoted and posted as "the gospel from DirecTV."
amen i received a pm from one of them still spouting misinformation...pointed out a few things they might wanna research.....most csrs especially the ones that get on here are techno-geeks/computer nerds..and they think they are always correct...the thing that kills me about misinformation from CSR's is that we all have the exact same information at our finger tips....so everyone SHOULD be on the same page....*sigh*...especially with new products things change sometimes often ...some people will read over procedure once and then think it is set in stone....but often it will change...we have knowlege databases to use so USE them...everytime every call....heck the day of the HR34 release handling procedures changed and updated like three times over the course of the day...I still see wrong information being passed on about that issue....IDK
Almost passed out reading this, I wasn't sure when to breathe.