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Directv firmware screwed resolution

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by buggs1a, Jun 2, 2012.

  1. Jun 3, 2012 #21 of 115
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Seems that way to me.
     
  2. Jun 3, 2012 #22 of 115
    stlmike

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    I don't have a Yamaha, but I am experiencing this resolution bug D* has introduced with the latest firmware update.

    Why would you point your finger at Yamaha? It was a change that D* made that caused the problem. The Yamaha worked fine before the update. Just sayin'
     
  3. Jun 3, 2012 #23 of 115
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This is a two way street, so while I do completely understand your point/view, the question is: who isn't complying with the standard?

    Clearly if everyone had this problem with a firmware release, then DirecTV screwed the pooch.

    Since this firmware works for some/many, and yet is problematic for some others, who is it that isn't complying with the HDCP standard?
     
  4. Jun 3, 2012 #24 of 115
    CCarncross

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    Don't forget that practically everyone that uses an AVR with HDMI switching is affected by this. I lose the handshake with my Denon only on my HR22 everytime it switches resolutions between 720 and 1080. My HR20 connected to the exact same Denon does not, and only since the new firmware. Until they fix this issue I've literally relegated my HR22 to server duty for MRV...in this instance it IS a D* problem.
     
  5. Jun 3, 2012 #25 of 115
    nydave

    nydave Cool Member

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    i have a yamaha 465 and a lg plasma tv that i am experiencing the same problem with the volume dropping out as others are having. seems to be occurring randomly whether we change channels using the guide or directly punching in numbers. the message we get on the 465 is that the decoder is off. we found that by turning the 465 off then on it brings the volume back. very annoying to say the least.
     
  6. Jun 3, 2012 #26 of 115
    veryoldschool

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    I agree with you completely.
    DirecTV isn't faultless.

    The only point I've been trying to make here is:
    If I'm playing by the rules, why is it my fault that someone else isn't?
     
  7. Jun 3, 2012 #27 of 115
    veryoldschool

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    Not sure with receiver you have, but I've been having this problem too and believe this will be addressed in a firmware update.
     
  8. Jun 3, 2012 #28 of 115
    tonyd79

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    No. Not if the ONLY device causing the problem is the latest directv software. No problem with roku. No problem with Blu ray player. No problem with fios dvr (which just got its own update). No problem with previous versions of directv.

    Plus Yamaha has updated their firmware several times and has a higher hdmi protocol than directv uses.

    Directv introduced the problem with THIS release. And the problem fell on deaf ears. The last part ticks me off.
     
  9. Jun 3, 2012 #29 of 115
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    I have the 465 and find it happens when going from a HD channel to a SD channel with Native on.

    Going from an HD channel to a SD channel results in no audio on SD if Format is set to Crop 480i. Going back to HD will have audio. The only way to get audio back on SD is to turn the HR off and on OR cycle format. Going from an HD channel to a SD channel if Format is set to unaltered then sound is fine. Native is ON, but if 480i/p are unchecked, SD channel audio will play fine and the SD channel goes 720p.
     
  10. Jun 3, 2012 #30 of 115
    inkahauts

    inkahauts Well-Known Member

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    I don't think it feel on deaf ears, I think it simply wasn't fixed for this release and instead is on the docket for the next one.

    That to me is very different, because one is suggesting they don't pay attention, and the other is that management might be foolish in rushing out firmware when they really should not have a need to, but then again, we don't know how many people had issue that the last nr fixed vs how many people the new bug caused an issue for. If more people had an issue fixed than how many are now suffering from this new issue, you could make an argument they did the right thing as long as they get another firmware releases out very soon that now fixes this issue.

    Still, I think they should have fixed this issue before the release, and points to a decision I just don't agree with DIRECTV s management on.
     
  11. Jun 3, 2012 #31 of 115
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I think to some degree we're all the same here. When we have a problem we want DirecTV to fix it, as it's "our problem".
    Reproducing them has been a problem I know, as for one I made "enough stink" that I ended up sending them my AVR so they could find it. A couple of weeks later they did fix it.
    I've suffered through weeks/months with another that only recently looks like there's a fix for. They had a hard time repeating what only look me about 10 mins to find each time.

    I'd guess "someone in the know" might explain they have a list of bugs and each release gets released when they feel the fixes are needed to get out there, even though not all of them are fixed.
    From the point of view of "one user/customer" mine might not be in it, so it looks like nothing was done, but the reason it gets released is to resolve the other people's bugs, even though mine wasn't there.
     
  12. Jun 3, 2012 #32 of 115
    tonyd79

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    As they are secretive about what each release does, I am going to assume that it did NOT fix some big problem since we do not see a bunch of praising posts about the new release.

    I am very upset about this release because they knew the problem an still released. That is bad software control a they have NO IDEA how many people this would affect. Throwing out a known bug because it fixes something else without knowing the size of the impact is terrible, terrible management.
     
  13. Jun 3, 2012 #33 of 115
    Casey21

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    I have the EXACT same GUI issue as Buggs1a. I've got a HR-24. Thank you for posting it. I originally thought it was my Yamaha. I had replaced my 5 year old trusty Yammy because it didn't have enough HDMI ports. I purchased a Yamaha RX-V671. It operated fine for about 2 weeks. Then the above mentioned problems started. Yamaha GUI all f-up. Constant video flickering and audio drops. If I turned the DVR off/on it would work but if I changed the channel it all fell apart again. I originally thought it was my new Yamaha. So, I purchased another Yamaha - a better one - RX-A810. Same problems started immediately. I finally decided to connect the DVR to the TV via HDMI and optical from DVR to Yamaha. It was originally HDMI from DVR to receiver. Absolutely no issues now. However, I can no longer get the Yamaha GUI on my TV since it's not going thru my receiver. So, I'm sitting here with an expensive receiver that I can't even connect to my DVR via HDMI. Needless to say I'm pissed and can't believe DTV has not put out a fix. This issue is absolutely DTV - no doubt in my mind from all of the reading I've done! Fix it DTV!!!!!!!!!!!!!!!!!!!!!!!
     
  14. Jun 3, 2012 #34 of 115
    dennisj00

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    Ok, you connect your HR to the TV via HDMI, no problems. You think there might be a firmware problem with the Yamaha?
     
  15. Jun 3, 2012 #35 of 115
    buggs1a

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    I was told by someone at magnolia today to go hdmi from dtv to tv and optical audio to receiver. That doesn't do a dang thing because you still can't see the receiver menu only now it's never. I was sold a $90 optical cable for this. But I thought about it on the way home and realized that defeats the purpose of having a receiver menu on screen. Only problem is its a long drive to magnolia hi if to return it. I'm going to anyway since I have no need for the cable.

    I'm ticked because directv sucks for software. Even their managers tell me it's Yamaha problem and would not even listen to me. I wish I could punish him. But I know, love not hate. Hard for me, but I think I am better and loving and less hating, thanks to Jesus.
     
  16. Jun 3, 2012 #36 of 115
    Scott Kocourek

    Scott Kocourek Well-Known Member

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    You may want to be mad about the $90 optical cable. ;)
     
  17. Jun 3, 2012 #37 of 115
    buggs1a

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    No! Because directv is the one thing with the issue. And it happens on tons of different models and brands of receivers.
    So if it's an issue with Yamaha, then all brands and models have bad firmware which is NOT THE CASE.

    I bought today the Marantz SR7005 and its got the same problem. No Marantz vol overlay and bringing up the GUI is different sized text.

    My only way. To fix is turn tv off then on. And it sucks because now I need to do it almost like every time I change the channel. But my Yamaha wasn't that bad. It didn't happen like every time I change the channel.
     
  18. Jun 3, 2012 #38 of 115
    buggs1a

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    Lol. I actually am kinda miffed at myself that I didn't think of this in the store, BUT, I like driving and I really like the sales manager at the store. So I don't mind too much. I'll just wait till this next weekend and go on Saturday in 6 days so I won't have to deal with crappy traffic on i405.

    Sorry for the No! And NOT THE CASE in my response to someone. I was mad that someone was in a sense putting the blame on the Yamaha. Forgive me please.
    Joe
     
  19. Jun 3, 2012 #39 of 115
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I think the point was that $90 for an optical link is about 5-10 times too much!

    And why would you need reference to the Yamaha menu if all it's doing is sound level? Which is all it would be doing if you did HDMI direct to the TV, [which is what I prefer, though it may have no bearing on other's druthers.]
     
  20. Jun 3, 2012 #40 of 115
    buggs1a

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    Cable is fine.
    Because I use on screen features daily and I get the vol up on the tv.
     

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