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DIRECTV First Look: C31-700 Home Media Center RVU Client

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Aug 23, 2012.

  1. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Right... that terminator is discontinued it looks like, but any 75 ohm terminator will work. If it's at the end of a cable run, any RF barrel will work to connect a terminator to a coax line.
     
  2. mpkid123

    mpkid123 New Member

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    I just received my C31 today from Solid Signal. No problems hooking up. Just called DIRECTV and they walked me thru the activation process - painless! The C31 works as well as the the H24 it replaced. I tried to get one from DIRECTV and they quoted $178! Solid signal was $99 plus $5 for shipping.
     
  3. Nov 5, 2012 #463 of 503
    dwcolvin

    dwcolvin Icon

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    Just got my C31 from Solid Signal today, too. Absolute breeze to hook up.

    Unfortunately, the guy I talked to at *D was clueless. Couldn't understand how I had a box that they didn't ship to me. Wanted my credit card number to "verify" my account. Wanted the access card number. Adding the HR34 was a lot easier. But eventually, everything was settled and works.

    I should mention that it's "difficult" to set up the C31 in the same room with the HR34 (configured for IR remote). Things get confused when you enter the PIN on the C31 and then try to enter the name. You wind up getting another PIN and trying to enter the name, and get another PIN...
    The way around this is to get the remote real close to the C31 so the HR34 can't see it. Works fine then.
     
  4. jcthomas

    jcthomas Cool Member

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    Do I understand that the C31 can only be controlled by a DirecTV RF remote?
     
  5. zuf

    zuf Icon

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    Southern Utah
    Yes, it can. I use the RC64R remote in RF mode with my C31.
     
  6. jcthomas

    jcthomas Cool Member

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    Sorry for my typo as I meant to say "only controlled by a DirecTV RF remote".
     
  7. zuf

    zuf Icon

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    May 24, 2007
    Southern Utah
    It also works with the remote in IR mode.
     
  8. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Or: "Controlled only by a DIRECTV RF remote"?!
     
  9. jcthomas

    jcthomas Cool Member

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    Feb 4, 2004
    So, does this mean that if I have one HR34 and two C31's in the same room (sports room with three TVs) I can control the HR34 and each C31 with different IR codes as can be done now with HRXX DirecTV boxes?
     
  10. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Yes.
     
  11. jcthomas

    jcthomas Cool Member

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    Feb 4, 2004
    Thanks to all and,

    Regards,
     
  12. jcthomas

    jcthomas Cool Member

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    Feb 4, 2004
    I now have one HR34 and two C31s in the same room with three TVs. I have found how to program the C31s with different codes in RF, but I cannot find how to program the C31s with different codes in IR. Can anyone help please?

    Regards
     
  13. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    It's the same as any other DIRECTV device. Menu, Settings&Help, Settings, Remote Control, Advanced.
     
  14. jcthomas

    jcthomas Cool Member

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    For whatever reason, when I go to menu, settings and help, settings, remote I do not then get an "Advanced" selection. I have to select IR/RF, change to RF and then i get an "advanced" and when selected I can then obtain codes of 00001/2/3 for each remote.

    I have not yet found an "advanced" selection in the IR mode. I may have not found it yet, but I am sure there is a way.

    Regards,

    ,
     
  15. reybie

    reybie New Member

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    Feb 4, 2007
    Does the C31 work over ethernet? I have a Home Cinema kit hooked up to my HR34 and to my router.
     
  16. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    It only works with coax networking. Some have reported success by hooking up a wireless CCK backwards (coax between 31 and WCCK, then wired or wireless to the router) but there's no guarantee of success there.
     
  17. wease

    wease Cool Member

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    Jun 27, 2010
    I'm replacing an old dtv receiver with a c31.The question is do i just connect the coax cable from the swm switch to the new c31 just as if it was connected to the old receiver?
    Then it will be found by the genie through setup etc..
    Thanks for any info in advance.
     
  18. dennisj00

    dennisj00 Hall Of Fame

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    Yes, just connect to the coax. You will need an RVU client added to your account -mine's listed as a non-directv client tv. Then as you power up the 31, it will request a PIN from the 34. Go to the 34 whole home menu and 'Add a client'.

    Enter the PIN on the 31 and you're done.
     
  19. Mar 4, 2013 #479 of 503
    danelgran1

    danelgran1 New Member

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    I just replaced my daughter's tivo receivers with these C31 units. I paid $99 for each, etc. Got them installed and shortly realized that I can't power on the receivers with the remote. Called DTV Customer Service and reported the problem. Their solution is to leave them on all the time. The problem with that is when you power off your TV with the remote, it also powers off the box. At this point the only way to power it back on is by hitting the red reset button on the side of the unit.....then wait 15 minutes for the unit to come back on!!!! THIS IS UNACCEPTABLE!

    So I call Direct TV and I tell them I want the units replaced with their H21 which costs $99!!! but they wont do a swap...oh no...they want an additional $200 and that adds 2 more years to my contract!!

    I've been a DirecTV customer since forever and I this is how they treat me???? Ridiculous in my opinion!!!! They can't do an even swap????

    Now I know you can just leave the receiver on all the time, but that's unacceptable in my opinion....plus, every time you try to turn off your TV with the remote, it turns off the C31!

    I mention this to the customer care agent, and they want me to slide the remote to TV mode then power off the TV and slide the remote back into Directv mode... Seriously???? This is their answer????

    Try to explain that to my two young daughters! IT'S CRAZY!

    Anyone else having this problem?

    I REALLY REALLY HATE DIRECTV RIGHT NOW!!!!!!

    Is there anything I can do about this???? Besides pay them another $200?????
     
  20. Mar 4, 2013 #480 of 503
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    What is the exact model of these remotes?

    I have not had this problem with my RC65RBX remote.
     

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