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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by tiger2005, Apr 23, 2008.
And how do you opt out completely?
Sounds like a good reason to detach my phone line.
It used to be on DirecTV.com... not sure if it is still there.
Your network connection, if you have one.
Just veriffied... it is still on DirecTV.Com under your My Acount->Profile...
On the very bottom.
When I went to check the sat strength, it said it had to stop recording. My wife was recording house, so they said they were going to call me back. Just an FYI.
Yes, checking your signal strengths will always remove the buffer and automatically stop any recordings.
Careful what you wish for, you may get it. DirecTv is not the provider they once were but, that being said, I don't know of a viable alternative that is any better.
To be specific:
()Anonymous Data Collection
Your receivers collect information about viewing habits, but the information is not tied to your account.
()Allow Data Collection
Your receivers collect personally identifiable information about viewing habits.
()Do Not Allow Data Collection
Your receivers do not collect information about viewing habits.
Mine was set to "Anonymous". Is this the default? Because I don't remember ever setting it.
That is the default
Well,, congrats! It's great that DIRECTV is doing this. :up:
Exactly right. It could even be part of an effort to identify installation issues so DIRECTV can "re-educate" HSPs where needed if trends appear in specific areas.
The HR20/21 is a computer .. might as well let it do some of the work
I recieved a similar call on Tuesday and the tech was out this morning. They replaced my AT9 dish with the Slimline AU9. I do not have the service plan and they did not charge me for the replacement. The tech thought I had called in with a problem and wasn't aware of Directv making proactive calls. My signal stregths on 103c were in the 70s and with the new dish they are all in the high 80s to low 90s. Tech did not even get out his ladder before he decided to replace the dish. Not sure if they are just trying to get rid of the ols AT-9s or what the purpose of it was but I will take the new dish at no charge with better signal strengths.
/Sarcasm/ OMG stop the press's, you mean they know I watch TV !!!!!!!! man we have no privacy these days... next thing you know, they'll know when we use our cell phones, oh wait n/m. /Sarcasm/
You gotta love the optimism here but after reading this:
I somehow suspect their motives for getting users "used to" the idea of preemptive service calls. I smell new revenue stream.
Definitely sounds like a dish alignment problem. The dish can be slightly out of alignment and everything will appear fine, but bad weather will cause HD's to go away really easily. If you lost all the channels at the same time, that is unavoidable, but just the HD's is an alignment issue. And D* will not be paying for the service call anyway, as they will just charge back the first installer for not aligning the dish properly.
This is true, but if enough subscribers did this often enough it should get their attention and prompt a phone call to some subs who could explain why they were restarting so often.
Hmmm.... Seems like a good way for people to get scammed. Someone sees a 5LNB dish, calls the person (not hard to get a phone number), claims they are with DirecTV and then comes over to check your system and robs you blind.
Thats why you always ask for the installer's ID before you let them in your house.
The quality-control inspections are usually just visual inspections outside of the house, and if a more in-depth inspection is required, the HSP should be contacting the homeowner in advance to arrange for access inside. So definitely don't let ANY unexpected installer in the home ...
I noticed the bright red light (not the orange recrding light) on the hr20-700 was on a lot (4x that I noticed and I never noticed it before) in the last ten days, sometimes the green light on my plug in phone line deal-io would be on at the same time and sometimes not. (yes my box is networked, also)
I thought maybe they were probing my machine for info on the "black/gray" recording issue and fixing it remotely....now that would be awesome... maybe they were just checkin sig strngth.