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DirecTV Insiders forum?

Discussion in 'DIRECTV General Discussion' started by goosecat, Aug 22, 2009.

  1. goosecat

    goosecat Cool Member

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    I got an email from directv inviting me to directv insiders forums. Has anyone else gotten this? Is this legit?
     
  2. RobertE

    RobertE New Member

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    Yes, it's legit.
     
  3. The Merg

    The Merg 1*

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    Robert,

    Is it one of those secret societies that only those that are members or are invited to join can talk to each other about it? :D

    - Merg
     
  4. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    Yes, it's real. Some of us are already there. :)
     
  5. goosecat

    goosecat Cool Member

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    Ok, thanks. I signed up. It's not immediately obvious what the point of the website is over and beyond dbstalk. There aren't very many threads and they don't seem very active. There are some pretty generic demographic survey questions like how much TV do you watch or how much time do you spend online. It feels like a promotional website more than anything. Maybe I'm missing something.
     
  6. The Merg

    The Merg 1*

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    Northern VA
    Well, aren't you special?

    Oh wait, that's right. You are! :D

    - Merg
     
  7. Sixto

    Sixto Well-Known Member

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    Our invites must have gotten lost in the mail. :)
     
  8. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Yes, it is legit.

    I don't know how the invitees were picked, but in general DIRECTV is running this show as another means to get more information from subscribers. DBStalk is not directly involved in any way. (Other than several DBStalkers and other bloggers were invited.)

    Seems like a great way for a company to get information from real people (as well as using DBStalk.) :D

    Cheers,
    Tom
     
  9. MadMac

    MadMac Legend

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    We could tell you, but then we'd have to kill you.....
     
  10. MNT

    MNT Cool Member

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    I got an invite from mentioning something I liked about DIRECTV on Twitter. They're listening. :)
     
  11. joed32

    joed32 Hall Of Fame

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    It's just a small forum for users to help users. Some good people there and some of them are here as well. Not as good as DBS talk at all but OK for what they do in helping newbies. Directv runs the site but does not participate.
     
  12. metalsludge2180

    metalsludge2180 Cool Member

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    The prgram is designed for customers to provide feedback concerning issues with customer service, tech issues, promotions, and installation. It is a valuable tool to gain customer insights into ways to streamline services and provide clear and consice changes in policy when needed. It's intended to receive feedback both positive and negative in order to increase customer satisfaction and provide answers to customer concerns.
     
  13. Drew2k

    Drew2k New Member

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    Yeah, I think my invite got lost in the mail as well! :p
     
  14. litzdog911

    litzdog911 Well-Known Member

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    Mill Creek, WA
    joed32:
    I think you're confusing the DirecTV Support Forum (http://forums.directv.com) with the new "Insider Forum". The Insider Forum seems to be more for Marketing/Planning feedback and is actively managed by several DirecTV employees to solicit feedback on specific programming and services topics.
     
  15. joe diamond

    joe diamond Hall Of Fame

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    Would this be the place where Directv says:
    The situation in our installation department has descended to an embarrassing level. Effective today we are dropping the MSP and HSP programs. If anybody knows a former tech please tell them we will pay any losses incurred through these programs if they will just come help us get some installations done.
    Is this it?

    Joe
     
  16. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    Sorry Joe, that site is still in the works. Go ahead and hold your breath :)
     
  17. fluffybear

    fluffybear Hall Of Fame DBSTalk Club

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    Peachtree...
    I received an invite as well but wasn't sure about it. Put it on the back burner but now that I know it's on the up and up, I may have to find some time to check it out..
     
  18. joed32

    joed32 Hall Of Fame

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    You're absolutely right, I didn't know that. Thanks.
     
  19. trainman

    trainman Hall Of Fame

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    Sherman...
    Same here -- a nice surprise that they've been noticing my occasional "@DIRECTV" mentions on Twitter, even though most haven't been directly, specifically related to DirecTV service (one I remember said something like "@DIRECTV DVR menus now say '244 SyfyHD.' Looks weird").
     
  20. tcusta00

    tcusta00 Active Member

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    Anyone remember the movie Fight Club? :sure:
     

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