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DIRECTV iPhone App RC v1.0.2 - Issues

Discussion in 'DIRECTV - iPhone Field Trial (private)' started by Doug Brott, Mar 2, 2009.

I download this version and am now testing

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  1. say-what

    say-what Active Member

    5,794
    15
    Dec 14, 2006
    New Orleans
    search hasn't been working for about the last 30 minutes. Keep getting the message "A Search Error Occured Please Try Again"

    Browse works, just not search
     
  2. mhayes70

    mhayes70 New Member

    4,224
    3
    Mar 21, 2006
    http://www.dbstalk.com/showpost.php?p=2017270&postcount=29

    I tried doing the search as I did last night for the Blues game and it came up with an error "A search error occured Please try again". I tried this search several times and even went out of the program and back in and got the same error message.

    I did a search by "Date and time" and it found the game ok and it showed up on my DVR immediately.
     
  3. tcusta00

    tcusta00 Active Member

    7,911
    1
    Dec 31, 2007
    Same here.
     
  4. SockMonkey

    SockMonkey Icon

    937
    0
    Aug 14, 2006
    Same problem here.
     
  5. SockMonkey

    SockMonkey Icon

    937
    0
    Aug 14, 2006
    Ok, so today I set up my HR22 to record the Late Show with David Letterman all this week set the "Keep until" to "I delete it." The recordings were all set for each day, but only one of them was set to keep until I delete.

    Of all five shows, Wednesday's was the only one that was set to keep until I delete. I know I set the first episode (Monday) to "Disk is full." I am 99.9% sure that I changed the Keep Until before setting the Tuesday show to record. Wednesday was the only one that set correctly. Thursday and Friday were "Disk is full." And when I checked the iPhone, the setting in the app was still "I delete it."

    I'm about to go do more testing of this issue, but maybe someone else can confirm or deny this?

    Thanks,
    Bob
     
  6. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    is it me or are "browse a-z" and "browse by channel" backwards?
     
  7. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    EDIT: sorry I mean "channel a-z" and "channel number" under "browse by channel"
     
  8. say-what

    say-what Active Member

    5,794
    15
    Dec 14, 2006
    New Orleans
    I don't understand. When I select Browse by Channel and then use one of the 2 sorts, the Alpha sort sorts a-z and the channel sort sorts 1-9999
     
  9. SockMonkey

    SockMonkey Icon

    937
    0
    Aug 14, 2006
    I've been trying more recording with the "Keep until I delete" set and I'm getting the same results. Shows are being set to record, but still say "Keep until disk is full." See below.
     

    Attached Files:

  10. SrLANGuy

    SrLANGuy AllStar

    82
    0
    Oct 15, 2006
    It appears that the "Keep Until" setting on the iPhone app is broken. I tested with both my bedroom DVR (HR21-200) and my family room DVR (HR20-700). Whether I choose "I Delete It" or "Disk is Full", my DVR's show "Keep Until: Disk is Full".
     
  11. SrLANGuy

    SrLANGuy AllStar

    82
    0
    Oct 15, 2006
    I decided to do some testing of the Record This Series option and I found an interesting new problem!

    The DirecTV HD DVR's (HR2x) have a limit of 50 Series Recordings. I already have 50 on mine, so when I used my DVR remote to setup a new Series Recording for "Jimmy Kimmel Live", it wouldn't let me:

    IMG_3176.JPG

    So I tried to setup the same thing using the iPhone app. The request was accepted, but I was surprised to find that it actually showed up on my DVR:

    IMG_3182.JPG

    But, here's the really strange part! When I went into the "More Info" screen on the DVR, it showed as "Prioritizer: 51 of 51" (which should be impossible):

    IMG_3183.JPG

    So I went to my "Prioritizer" and it only showed the first 50 Series:

    IMG_3185.JPG

    I deleted the last one and while I was still in the Prioritizer, it only showed 49 Series. But when I exited the Prioriter and then went back in, "Jimmy Kimmel Live" was listed as 50:

    IMG_3191.JPG
     
  12. mhayes70

    mhayes70 New Member

    4,224
    3
    Mar 21, 2006
    I retried the "Search for Shows" for the Blues/Red Wings game again this morning and it worked. I selected it to record and it showed up on my DVR immediately.
     
  13. tcusta00

    tcusta00 Active Member

    7,911
    1
    Dec 31, 2007
    Can't login this morning. It's giving me an "Incorrect E-Mail / Password Combination" error. I checked it five times and was able to login via m.directv.com and directv.com without an issue. I also checked that the caps lock isn't capitalizing the first letter of the password.

    I clicked on "View as Guest" for the first time since I've had the app and it says "Guest Access failed System Error" in a pop-up.
     
  14. tcusta00

    tcusta00 Active Member

    7,911
    1
    Dec 31, 2007
    It's about an hour later and it's logging me in just fine. I launched the app and didn't even get to the login screen this time, it went right to the menu and I was able to set a recording.

    I also tried "View as Guest" again and it still gave me the failure as above.

    EDIT:

    Ok, so I logged out and then clicked View as Guest just to try it as I said above. Now I'm trying to login again and it's giving me the same authentication error. I exited out of the app and went back in a few times and it's still giving me the same error. It's not even preserving my Email address in the proper field when I exit and go back in, like it did before.
     
  15. LameLefty

    LameLefty I used to be a rocket scientist

    12,182
    105
    Sep 28, 2006
    Middle...
    I'm having login issues this morning as well. Must be something on Directv's end.
     
  16. Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    I guess what I meant is it acts like a Toggle instead of 2 Buttons.

    If they were buttons, and you were already on "Channel Number", and you pressed "Channel Number", nothing would happen.

    No big deal - it's just the layout seems to indicate these are buttons, whereas a toggle between the 2 choices might be something more like a Slider.

     
  17. say-what

    say-what Active Member

    5,794
    15
    Dec 14, 2006
    New Orleans
    I find login to be very inconsistent and sometimes impossibe, if you're not on wi-fi
     
  18. say-what

    say-what Active Member

    5,794
    15
    Dec 14, 2006
    New Orleans
    Now I see what you're referring to. If I select Channel Number, I get a sort by Channel Number, but if I'm already sorted by channel number and press Channel Number, it then sorts A-Z. They at least need to limit the button's response to its description.
     
  19. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    It's a toggle .. press either button and it switches to the other.
     
  20. SockMonkey

    SockMonkey Icon

    937
    0
    Aug 14, 2006
    Doug, I think the point is that traditionally a toggle is one button that is flipped one way or the other. Not two buttons that essentially do the same thing. Sounds like this has the potential to get confusing (for some people).

    EDIT: Ok, now that I look at it again, the color does switch so I am not concerned with this. It sounded to me (from the other posts) that it was simply changing the sort and not showing any change indicator on the button. Sorry. I think it's fine as is.
     
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