1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

DIRECTV Offers New Expanded Technology Protection Plan

Discussion in 'DIRECTV General Discussion' started by Richierich, Apr 17, 2012.

  1. Apr 17, 2012 #1 of 178
    Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Directv just sent me an Email about their New Expanded Technology Protection Plan.

    It covers TV, PCs, Tablets, etc. all to repaired within 3 days.
     
  2. Apr 17, 2012 #2 of 178
    Alan Gordon

    Alan Gordon Chancellor

    9,094
    100
    Jun 7, 2004
    Dawson, Georgia
    DirecTV sent me a poll about that last year...

    ~Alan
     
  3. Apr 17, 2012 #3 of 178
  4. Apr 17, 2012 #4 of 178
    RAD

    RAD DIRECTV A-Team

    16,397
    117
    Aug 5, 2002
    Dripping...
    The DIRECTV PR link about it, http://investor.directv.com/releaseDetail.cfm?ReleaseID=664940

    This is something that I might be very interested in.
     
  5. Apr 17, 2012 #5 of 178
    PokerJoker

    PokerJoker Godfather

    528
    7
    Apr 12, 2008
    Las Vegas
    Presumably the usual D* install techs will not be one the ones fixing our computers . . . :eek2:

    Keith
     
  6. Apr 17, 2012 #6 of 178
    r028806

    r028806 Mentor

    73
    0
    Mar 12, 2010
    Please do not call DIRECTV about this until 4/19 as it's unavailable until then.
     
  7. Apr 17, 2012 #7 of 178
    raott

    raott Hall Of Fame

    2,252
    57
    Nov 23, 2005
    Way outside their core competency. Bad move IMO.
     
  8. Apr 17, 2012 #8 of 178
    Satelliteracer

    Satelliteracer Hall Of Fame

    3,042
    37
    Dec 6, 2006
    Correct. These will be certified television repair folks.
     
  9. Apr 17, 2012 #9 of 178
    Xsabresx

    Xsabresx Icon

    1,031
    4
    Oct 8, 2007
    I got that one too and found it frustrating because it asked "which would you like" with no detail on any of the options.
     
  10. Apr 17, 2012 #10 of 178
    Satelliteracer

    Satelliteracer Hall Of Fame

    3,042
    37
    Dec 6, 2006
    Verizon has been doing this for about a year. AT&T as well. Several of the cable providers are getting into this also.

    The DIRECTV Protection Plan has been very successful and the same partnerships will apply here to extend protection to other devices used to watch DIRECTV.

    A natural extension in my opinion because it is a partnership with N.E.W. where it is their core competency.
     
  11. Apr 17, 2012 #11 of 178
    bobvick1983

    bobvick1983 Godfather

    278
    0
    Mar 21, 2007
    NW Alabama
    They will not be providing the support in house. They are outsourcing it to N.E.W. Customer Service Companies.
     
  12. Apr 17, 2012 #12 of 178
    Alan Gordon

    Alan Gordon Chancellor

    9,094
    100
    Jun 7, 2004
    Dawson, Georgia
    I remember thinking whenever I took the poll that if anybody read mine specifically, they'd laugh. I basically told them I wanted everything mentioned for the cheapest price... LOL!! Add in the fact that I believe some of my responses contradicted my earlier responses. :lol:

    I think it seems like a good service. I won't be getting it though... insurance is too rich for my blood. I go the prayer route... it'll bite me in the butt one day, but it's a lot more affordable in the meantime... LOL!! :D :lol:

    ~Alan
     
  13. Apr 17, 2012 #13 of 178
    Jon J

    Jon J Grouch Extrordinaire

    1,213
    6
    Apr 22, 2002
    Music City, USA
    Didn't see a price mentioned anywhere.
     
  14. Apr 17, 2012 #14 of 178
    RAD

    RAD DIRECTV A-Team

    16,397
    117
    Aug 5, 2002
    Dripping...
    If you looked in the DIRECTV press release link it has:

     
  15. Apr 17, 2012 #15 of 178
    ATARI

    ATARI Hall Of Fame

    1,876
    0
    May 10, 2007
    Too rich for my blood.
     
  16. Apr 17, 2012 #16 of 178
    Barcthespark

    Barcthespark Godfather

    426
    11
    Dec 16, 2007
    And when you buy a TV they will consider it to be leased equipment. LOL
     
  17. Apr 17, 2012 #17 of 178
    gully_foyle

    gully_foyle Hall Of Fame

    1,301
    5
    Jan 18, 2007
    Los Angeles
    I see it covers everything connected to my AV system, down to cables and routers!?

    Do I have to list them all? It's a rat's nest, of course. And if I change a cable, do I have to tell them? My AV/computer systems aren't exactly static.

    (*snark* will changing equipment restart my contract period? */snark*)

    Nice idea and I'm not sure that $20/month for a blanket warranty is too much, but there's got to be some fine print here someplace.
     
  18. Apr 17, 2012 #18 of 178
    zimm7778

    zimm7778 Hall Of Fame

    1,201
    5
    Nov 11, 2007
    Verizon's been doing this a lot longer than a year. I was able to sign up over two years ago for all of this if I wanted to. When I was going through looking at coverages about the only thing I saw they didn't cover was the auto and home.
     
  19. Apr 17, 2012 #19 of 178
    kaminar

    kaminar Mentor

    226
    8
    Mar 25, 2012
    All covered devices must be able to view D* programming. Mobile phones not covered.

    -=K=-
     
  20. Apr 17, 2012 #20 of 178
    TBlazer07

    TBlazer07 Grumpy Grampy

    4,777
    3
    Feb 5, 2009
    Yea, I had the Verizon TV Protection Plan about 18 months ago. Covered all TV's in my home (I have Fios internet only). It was $10/month at that time, but now I think it is $15. My 5yr old 50" NEC plasma died about 6 months into it and they couldn't fix it or get parts so they offered me a new (refurb?) Panny or ~$775 check. Took the check. Their service was excellent and relatively fast.
     

Share This Page