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DIRECTV Offers New Expanded Technology Protection Plan

Discussion in 'DIRECTV General Discussion' started by Richierich, Apr 17, 2012.

  1. Apr 17, 2012 #41 of 178
    codespy

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    For me, I would likely have to add on the ADH for the extra $4.99, since I have a 5 and an 8 year old under my roof. Weird things happen around here for no apparent reason.

    And because of my wonderful wife (love her to death), I would like to rename the ADH to ADHD (adult deficit handling disorder) for our household. She is a bit clumsy sometimes, and again....weird things happen to our electronics around here.

    So that totals $24.98 a month, but do not forget the TAX.

    For me, looking at $26.25 a month or $315 per year. Already paying over $2600/year, that would take it to 3K per year to DirecTV, minus a couple programming discounts.

    I just don't have that extra disposable income right now or anytime soon.....so I will have to take my chances without it as I do have the standard protection plan. :(
     
  2. Apr 18, 2012 #42 of 178
    TBlazer07

    TBlazer07 Grumpy Grampy

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    For a "like replacement of similar function." It was to replace a 5 year old probably 2nd gen NEC 50" plasma set (with more burn-in that a gaggle of teenage girls in string bikinis on the beach) which I paid $4000+ for. It didn't even have a tuner. I would have never expected original purchase price, that would be naive of me considering sale priced (IIRC 9th gen) lowest featured 50" sets could be had for under $700 in January of 2011.

    Their contract says the replacement set could either "new or refubished" OR I would have the option for a cash payment. (Edit: there was no deductible)

    What they offfered me was a new Panasonic, current model but most "basic featured" set (which actually had MORE than my 5yr old NEC tunerless set had) or Sevenhundred something bucks (~$750 rings a bell but not 100% sure).

    I took the check, added around $400 and got a (at the time) top 'o the line Panasonic VT25 3D 50" w/3pr free 3d glasses with a "free" a Panny BD player on a "direct from Panny" deal .

    I know with this plan (it was through Verizon) there was a MAX dollar limit permitted in claims over a year and I have little doubt DirecTV will do the same. Considering they warrantied ANY set regardless of age that does make sense. In the case of Verizon they never even required serial numbers or the number or age of the sets I had. For another $10 (total $20) I could have had all electronics in my home covered. I had the plan from July 2010 through Jan 2011.
     
  3. Apr 18, 2012 #43 of 178
    Davenlr

    Davenlr Geek til I die

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    Square Trade doesnt have deductibles, pay once, item is covered, even if sold. This might be good for people with 7 TV's in the house, but not for people with a couple Tv's and nothing else to speak of.
     
  4. Apr 18, 2012 #44 of 178
    joed32

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    It says that if they don't show up within 3 days you will be refunded the cost of the service call. What cost would that be? Sounds like there is an additional charge for a service call?
     
  5. Apr 18, 2012 #45 of 178
    ATARI

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    Remember to read the fine print carefully before signing up for any kind of extended warranty/insurance policy. I know this should be common sense, but it bears repeating. Also, remember, that they are offering this because they plan on making a healthy profit margin, not because they are being nice.
     
  6. Apr 18, 2012 #46 of 178
    TBlazer07

    TBlazer07 Grumpy Grampy

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    It's no different from car, life, medical or homeowners insurance or gasoline. The bottom line is profit and the bigger the better. You really can't worry about who is making money. What's most important is what the "protection" does for you and if it is worth the cost to you. Of course they plan on making a healthy profit margin.
     
  7. Apr 18, 2012 #47 of 178
    harsh

    harsh Beware the Attack Basset

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    So if I bought a copy of their phone directory I would be competent too?

    DIRECTV has similar relationships with contractors and many will agree that your chances of a favorable (swift, painless and lasting) outcome are better with an in-house tech than they are with a contractor.

    I submit that dealing direct with a single entity is less likely to get you in the middle of a turd-passing exercise. N.E.W. is not such an organization.
     
  8. Apr 18, 2012 #48 of 178
    mjwagner

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    Automobile insurance is very different then life insurance, which is very different then medical insurance, which is very different than homeowners insurance and I have no idea how gasoline fits at all. And all of the insurances you listed are only tangentially similar to an extended warranty or "protection plan". The benefits or lack thereof of purchasing extended warranties or "protection plans" have been discussed and debated here and in other places ad nauseam. A few Google searches will turn up plenty of reference material.
     
  9. Apr 18, 2012 #49 of 178
    TBlazer07

    TBlazer07 Grumpy Grampy

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    I'm very familiar with the difference between extended warranties & life insurance and the others but I wasn't referring to or "comparing" the "benefits" or the "type" of warranties or insurance only to the comment I quoted that read: "remember, that they are offering this because they plan on making a healthy profit margin, not because they are being nice" which is the goal of any business in the world including those that I mentioned. Even "non-proifts" are in business to make a lot of money (as payroll for it's execs) and not "just to be nice." They have no different a motive for existing than does an insurance company selling extended warranties. ;) So I stand by my comment. :)
     
  10. Apr 18, 2012 #50 of 178
    Beerstalker

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    Exactly, while they are all quite different it really comes down to the fact that you are betting money with a company that something bad is going to happen to you or your stuff :lol:
     
  11. Apr 18, 2012 #51 of 178
    Manctech

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    Although I spent 5 years fixing computers before I became a technician, I don't dare touch customer computers. It's bad enough waiting on the directv boxes let a lone grandmas 2002 machine!
     
  12. Apr 18, 2012 #52 of 178
    ehilbert1

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    I agree. We have Squaretrade for some of our electronics. It's way cheaper and you can get 30% off coupons all the time. We had a PS3 go bad and they paypaled us $299 in 4 days. No deductable at all. We bought a new PS3 with a new squaretrade warranty.
     
  13. Apr 18, 2012 #53 of 178
    mjwagner

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    Well at least now I understand what you meant. I'm a believer in profit as well, but I prefer not to get completely "ripped off". Again I prefer not to rehash something that has been covered elsewhere as I indicated but the profit margin on these things is usually far greater than the profit made on selling the items that are being covered. I stand by my position, and that of Consumer Reports I might add, that these things are typically a complete waste of money for the consumer.
     
  14. Apr 19, 2012 #54 of 178
    johnp37

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    I'LL pass and take my chances with my current PP. I already pay D* $1900 a year and with yearly rate increases I just can't afford it. Besides, my son deals with my computer issues as they arise. Keeps them humming. Never had an "outsider" touch my computers in years. As far as A/V gear is concerned (TV,stereo) I replace as needed-8-10 years in my experience. Makes no sense having my components out of service(sending out for repair,arranging for in home repair and all the related jump through the hoop crap). I'll go out and buy what I need and be back in business within hours or less. No thanks.
     
  15. Apr 19, 2012 #55 of 178
    Rich

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    Personally, having 7 HD TVs in your house is kind of an indication of having enough money to insure yourself.

    Rich
     
  16. Apr 19, 2012 #56 of 178
    hilmar2k

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  17. Apr 19, 2012 #57 of 178
    Rich

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    Me too, John. We tried PSE&G's plan a few years ago and it was awful. And expensive. As for the GEEK Squad, maybe they're well trained in the Atlanta region, but they're pretty awful here. All you have to do is stand by their counter in the Bridgewater BB and listen to the people complaining about their shoddy service and you'd be turned off too.

    Something of mine breaks down and I'm usually pretty happy. Chance to buy a new toy.....:lol:

    Thing is, if you buy a quality product it rarely goes south.

    Rich
     
  18. Apr 19, 2012 #58 of 178
    Rich

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    That's an understatement. This from a company that can't get their own equipment to work correctly. Anything for a buck.

    Rich
     
  19. Apr 19, 2012 #59 of 178
    hilmar2k

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    I am actually considering signing up, but would like just a little bit of info before pulling the trigger.

    I have a wonky 42" LCD TV and a laptop in need of service that I'd love to get fixed/replaced under this coverage.
     
  20. Apr 19, 2012 #60 of 178
    Rich

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    I've been a member of the PP since I got D*. Saved a small fortune over the years. Wouldn't be without it, but this is a bit over the top.

    Can't help but wonder if your wonky TV might fall into one of those categories that medical insurance has, like the one about the existing condition not being covered.

    More info is definitely needed. Your link shows that.

    I gotta ask: What does a "wonky" TV do?....:lol:

    Rich
     

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