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DIRECTV Offers New Expanded Technology Protection Plan

Discussion in 'DIRECTV General Discussion' started by Richierich, Apr 17, 2012.

  1. Apr 19, 2012 #61 of 178
    hilmar2k

    hilmar2k Hall Of Fame

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    In my case, a "wonky" TV does not display dark areas of the screen well (all blotchy). It also has one pixel wide vertical green lines throughout the entire picture.

    I also have a "wonky" subwoofer that makes an annoying pulsating hum all the time (and it's not a ground-loop issue).

    I have the "wonky" market cornered at the moment. ;)
     
  2. Apr 19, 2012 #62 of 178
    Getteau

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    Yep. It looks like the terms and conditions doc is the one from the original PP.

    Also, the "Manage your account" links on the page are bad.
     
  3. Apr 19, 2012 #63 of 178
    Rich

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    I'll say! Thanx....:lol:

    Rich
     
  4. Apr 19, 2012 #64 of 178
    TBlazer07

    TBlazer07 Grumpy Grampy

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    Generally a rip-off, true, but if you learn to "play it" right it could work to your advantage. Like my 5yr old NEC Plasma that died about 4 months after I signed up for the Verizon "TV Plan." It did actually die, and fortunately, thanks to "Veriz-o-care" (pun intended) previously existing conditions (ie: old age) were not excluded.
     
  5. Apr 19, 2012 #65 of 178
    TBoneit

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    I sort of suspected that PSE&G plan was useless, thanks for confirming it.

    The water company is sure pushing their plan too.

    As for the GS I already knew that since I get so many computers for repair with the sticker they put on the computer when you go in the door.

    FWIW if you need help with the computer hardware / software/ Malware removal drop by http://www.bleepingcomputer.com/

    I hope not to have to see you there BTW.

    Good Luck
    Roger
     
  6. Apr 19, 2012 #66 of 178
    Rich

    Rich DBSTalk Club DBSTalk Club

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    You're welcome. They should just stick to what they know.

    The one for replacing the underground water feed to your home?

    I've got a friend who's an appliance repairman and he sees the same thing with appliances PSE&G have gotten their hands on.

    I will put that link in a file and hope I never have to use it. Thanx.

    Rich
     
  7. Apr 19, 2012 #67 of 178
    lee78221

    lee78221 Godfather

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  8. Apr 19, 2012 #68 of 178
    gator1234

    gator1234 AllStar

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    I did read in the details they have a maximum limit of $2000. per item so if they could not repair your TV you would only get $2,000. no matter the value.
    But one would assume it could be repaired for less then this.
     
  9. Apr 19, 2012 #69 of 178
    gator1234

    gator1234 AllStar

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    How does this work? Currently I cannot view Directv on my MAC computer. I can view HBO Go with my Directv HBO subscription. Does that quality as being able to view Directv?

    Also I assume something like Boxee or Roku would not qualify as a covered item as they themselves can't be used to view Directv.
     
  10. Apr 19, 2012 #70 of 178
    lee78221

    lee78221 Godfather

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    As per the PDF I posted "All types of Computer Systems, Laptops and Tablets are eligible for coverage under this Plan" As long as it has OS X or newer. I have no idea about the Boxee or Roku, but I think not.
     
  11. Apr 19, 2012 #71 of 178
    drpjr

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    TBlazer07, Thanks for the explanation. All in all it seems they treated you more than fairly.
     
  12. Apr 19, 2012 #72 of 178
    hilmar2k

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    I have to say, the terms are actually better than I thought they'd be. This may be the first ever service plan I get. I have a lot of stuff that would be covered.
     
  13. Apr 19, 2012 #73 of 178
    Satelliteracer

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    Boxee and Roku not covered
     
  14. Apr 19, 2012 #74 of 178
    hilmar2k

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    How about powered subwoofers? DVD players?

    The terms and conditions are very vague.
     
  15. Apr 19, 2012 #75 of 178
    dcandmc

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    From the plan's terms and conditions:

    This Plan includes the following enhanced coverage:
    - A one-time annual battery replacement for
    Laptops.


    Huh?? So does your laptop get a new battery just once, or can it get a replacement battery as often as once a year?
     
  16. Apr 20, 2012 #76 of 178
    Drew2k

    Drew2k New Member

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    I love that there's a cancellation fees if you cancel in the first year and that it varies by state.

    Beyond that, the documentation on the new plan seems to be somewhat lacking...

    The main page notes in the fine print that there is a service fee, but the actual terms make no mention of it.

    Also, I can't find a comprehensive list of what is covered and not covered. SatRacer said Roku and Boxee are not, but if he didn't mention it here, or you never heard of this site, how would someone know?
     
  17. Apr 20, 2012 #77 of 178
    lee78221

    lee78221 Godfather

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    It does:

     
  18. Apr 20, 2012 #78 of 178
    prushing

    prushing Active Member

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    If you hook a computer to a TV larger than 24", does it become a "monitor"? That way you can bypass the service fee?
     
  19. Apr 20, 2012 #79 of 178
    wahooq

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    hahah didnt take long
     
  20. Apr 20, 2012 #80 of 178
    Davenlr

    Davenlr Geek til I die

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    Sure seems like there is a lot of "fine print". I can just imagine all the loopholes. Ill stick with Squaretrade. One time fee, no "service fee", and they cover anything you want to cover.
     

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