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directv reciever problems

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by Chrstym, Apr 28, 2012.

  1. Chrstym

    Chrstym New Member

    2
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    Apr 28, 2012
    I had a lightning storm couple days ago reciever was working fine till then lost power now it won't get a signal at all. The reciever in my bedroom is working fine but its the one in the living room that's not working. What could be causing this
     
  2. wahooq

    wahooq New Member

    931
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    Oct 19, 2011
    Tulsa, OK
    call dtv tech support and do some troubleshooting
     
  3. litzdog911

    litzdog911 Well-Known Member

    12,221
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    Jun 23, 2004
    Mill Creek, WA
    Try swapping the two Receivers. If the problem follows the "bad" Receiver, then it's defective. If the problem stays in the "bad" Receiver's room, then something happened to the satellite feed from the dish into that room. Let us know what you find.
     
  4. May 1, 2012 #4 of 10
    Chrstym

    Chrstym New Member

    2
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    Apr 28, 2012
    Tried switching out recievers still no signal in living room
     
  5. May 1, 2012 #5 of 10
    John Strk

    John Strk Legend

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    Oct 16, 2009
    Try a 30 minute unplug. That worked for me when I lost signal after a bad storm. Directv support was unable to resolve this issue after trying all the troubleshooting steps and decided my box or tuner was bad. Good luck.

    See my post on this issue here:
    Storm knocks out Tuner 1 on HR20-100
    http://www.dbstalk.com/showthread.php?t=202706
     
  6. May 1, 2012 #6 of 10
    harsh

    harsh Beware the Attack Basset

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    Salem, OR
    Sounds like a bad multi-switch (or LNB assembly) if the problem doesn't follow the receiver.

    How many cables come in from the dish?
     
  7. May 1, 2012 #7 of 10
    harsh

    harsh Beware the Attack Basset

    21,192
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    Salem, OR
    Resetting the receiver probably isn't going to help if the receiver works fine in the another location.
     
  8. May 1, 2012 #8 of 10
    NR4P

    NR4P Dad

    6,349
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    Jan 15, 2007
    Sunny Florida

    Are the wires coming direct from the dish or somehow split through a splitter or multiswitch?

    Swap the ports between the living room and bedroom if possible and see if the problem can be isolated to a port. Maybe you have another port available if a WB68?
     
  9. May 2, 2012 #9 of 10
    harsh

    harsh Beware the Attack Basset

    21,192
    183
    Jun 14, 2003
    Salem, OR
    I'm not willing to assume that this is an HD installation (WB68 or SWiM) given that the post is in an SD sub-forum. I'm sure there's lots of old school one and three slot installations out there.

    Perhaps the OP could clarify, but the point is the same: we need to understand the switchgear situation.
     
  10. John Strk

    John Strk Legend

    219
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    Oct 16, 2009
    Got it thanks. I misread that the problem didn't follow the receiver. :)
     

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