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DirecTV Terms of Service Discussion

Discussion in 'DIRECTV General Discussion' started by Mike Bertelson, Sep 24, 2009.

  1. Oct 1, 2009 #81 of 131
    Ken S

    Ken S RIP

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    1. Highly doubtful this would ever go to court as there is an arbitration clause in the DirecTV agreement.

    2. DirecTV is going to have to show damages in order to collect something. It doesn't appear they have anything listed in the agreement. What are their damages if someone replaces a 320GB drive with a superior 1TB drive?
     
  2. Oct 1, 2009 #82 of 131
    TBlazer07

    TBlazer07 Grumpy Grampy

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    Actually I think you got that reversed. His anecdote (as Mr Spock would say) didn't compute.
     
  3. Oct 1, 2009 #83 of 131
    TBlazer07

    TBlazer07 Grumpy Grampy

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    I wasn't disputing the possible obvious hack job, I dispute the fact he called the police to bust the guy for "possible" theft of service.
     
  4. Oct 1, 2009 #84 of 131
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Why? You don't have any reason to suspect otherwise.

    There are acutally quite a few cases of theft of services that go to court. Heck, you can find lawyers who advertise to defend people in such cases.

    A two minute google search showed plenty of current cases so why would it be hard to believe?

    Mike
     
  5. Oct 1, 2009 #85 of 131
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Where did you get the idea that I was making repairs? Did you actually infer that from my post? Do you understand how contracting works? Have you got any experience in that field? I do. And D* is responsible for any injuries incurred by that contractor or for any issues that occur because of that contractor. Their lack of oversight is appalling.

    Contractors are always eager to sign contracts. That's how they make their money. Without oversight, how can we expect to get "refurbished" units that are actually refurbished?

    I just used your wording to make a point. I understand how lawyers make their money. I don't like going to court and I avoid it if I can, but sometimes that's the only way to get satisfaction.

    And yet they are getting sued at this moment by several people and groups.
     
  6. Oct 1, 2009 #86 of 131
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Then you would be wrong. There might even be a bounty for calling fraud cases. (by the service provider, not the police.)

    (And remember, this was with the manager's approval)

    I'm not sure why you have such doubts, I've seen many cases of set top box hacking get pulled into court.

    Cheers,
    Tom
     
  7. Oct 1, 2009 #87 of 131
    Rich

    Rich DBSTalk Club DBSTalk Club

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    You called the police for that? I just got thru asking a detective what he'd do if someone like you called him and reported what you said you reported and he laughed. First, was it in the local police jurisdiction? Or was it from another state? Hard to believe it just happened to be a customer in the town you were located in. Who'd you call the Warranty Police? I can understand refusing to honor the warranty, but calling the cops because a warranty was broken? C'mon.

    Do you seriously think that comparing a $50,000 leased car to a $500 leased DVR is a fair comparison? Who in their right mind would drop another motor in a leased car? That's not what people are talking about when they compare leasing a car to leasing an HR. They're talking about sound systems and little things like that. Anybody that can put a sound system in a car can take it out and you won't see the difference. I've done that. You couldn't tell it was done.
     
  8. Oct 1, 2009 #88 of 131
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    And on top of which, you don't want to be the one person guilty of only minor hacking, that DIRECTV decides to make an example of. It could happen.
     
  9. Oct 1, 2009 #89 of 131
    Rich

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    Has the definition of "hacking" changed too? When the HU stream was still going on, I thought that was hacking. What can you do to an HR that fits that model?

    Rich
     
  10. Oct 1, 2009 #90 of 131
    TBlazer07

    TBlazer07 Grumpy Grampy

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    You're not understanding what I am stating (or not reading all the replies).

    I have no doubt there have been theft of service busts. I have read about them MANY times and seen them on the news.

    Other then sellers of hacked equipment, most individual user cases are settled out of court for damages just like the music industry. I've never READ ABOUT (although I'm sure it has happened somewhere) of some poor shmuck ending up in jail for stealing cable from his neighbor. As you state they are by the service provider AFTER having virtually indisputable evidence and USUALLY for sellers of equipment.

    The post in question stated the "returns guy" took pictures of the box in question and called the cops because the box was obviously damaged and he determined it "MIGHT" be theft of service. Something like that has to go thru the company lawyers. Warehouse or front desk service people don't determine (or accuse) customers of theft of service. The financial risks are enormous.

    I doubt the specific story that was told by the poster, not whether people can get busted for theft of service.



     
  11. Oct 1, 2009 #91 of 131
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Sounded like the "returns guy" called his manager (who also called his manager.) One of them called the police. Why do you have so many problems with that?

    I guess we'll have to agree to disagree.

    Cheers,
    Tom
     
  12. Oct 1, 2009 #92 of 131
    TBlazer07

    TBlazer07 Grumpy Grampy

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    He claims he called the cops because he THOUGHT, because of the internal wiring in the box the guy "forgot to remove", the guy was stealing service so he called in the fuzz and had the customer arrested. 1-800-LAWSUIT for the guy and 1-800-UNEMPLOYMENT for not going through proper channels.

    One of my neighbors is an Assistant DA in our county. I rarely see the guy but when I do I want to ask if there is a state law against poor soldering in a leased box.

     
  13. Oct 1, 2009 #93 of 131
    Tom Robertson

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    I'm sure there isn't a soldering law. You might even know that already....

    But there is law against theft of service...

    We're strayed far enough and long enough from the DIRECTV topic, so I'm calling :backtotop

    Cheers,
    Tom
     
  14. Oct 1, 2009 #94 of 131
    TBlazer07

    TBlazer07 Grumpy Grampy

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    Yes we do.

    And the reason I have problems with his story is just because the guy supposedly soldered wires in box there was absolutely no proof of theft of service that would be worth risking a major lawsuit by having the customer returning the device arrested. Besides, what did he do, tie the customer to the water pipe to hold him until the fuzz arrived?

     
  15. Oct 1, 2009 #95 of 131
    cartrivision

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    The whole story sounds pretty fishy to me too. If anyone from a cable company called the police and asked them to somehow handle a theft of cable service complaint, it's very likely that the police would politely tell them in so many words that there was nothing that they could do.

    It's kind of like in the movie Basic Instinct when the police tell Catherine Tramell that she can't smoke as she lights up in the police station while they question her about a murder. She continues smoking and says, "What are you going to do, arrest me for smoking?".

    There are things that are against the law that the police simply won't get involved in.
     
  16. Oct 1, 2009 #96 of 131
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    It would if the wires were soldered to some very specific spots (google it and you can find out what I'm talking about) then the they can be for only one purpose.

    Not only that but google will show you that theft of services is becoming a big deal and it's being prosecuted.

    The elements of the story are easily checked and they do happen. Now why is his story a fabrication?

    Mike
     
  17. Oct 1, 2009 #97 of 131
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Then there wouldn't be so many ads by defense lawyers who have departments to defend clients for theft of services.

    If lawyers are advertising for it then there must be a bunch of money to made from it...I’m just sayin’ :grin:

    In the face of all of this it isn't out of the realm of possibility for DirecTV to go after someone who they think tampered with their DVR. Like I’ve said before, I don’t really seeing it being a problem if the receiver has it’s original parts and works but who knows.

    Mike
     
  18. Oct 1, 2009 #98 of 131
    The Merg

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    With domestic terrorism as a threat nowadays and internet perverts out there, theft of services is a great avenue to start investigating someone. When these criminals want to hide their tracks, they will specifically use theft of services in order to cover their tracks. I've come across a few cars/vans with guys in them sitting on a residential street they have no business being on trying what appears to be searching for unsecure wireless routers so they can jump on the internet.

    - Merg
     
  19. Oct 1, 2009 #99 of 131
    cartrivision

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    You are arguing against something that nobody said. I have no doubt that tens of thousands of people have been accused of theft of service and have hired lawyers to defend themselves, and yet none of those cases started by the cable or satellite company "calling the police" on the thief. All I and others here have said was that the specific story a few posts back about the cable guy who handled cable box returns and/or his manager calling the police on a suspected cable thief didn't sound believable.
     
  20. Oct 1, 2009 #100 of 131
    RobertE

    RobertE New Member

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