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DirecTV turned off my OTA!?

Discussion in 'DIRECTV General Discussion' started by Azalo, Jan 16, 2008.

  1. Xaa

    Xaa Icon

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    Nov 17, 2005
    I think it's silly. They aren't in the antenna business. If you can get a signal to the tuner and have the appropriate subscription, it will decode it. The antenna is up to you.

    Can't you separate hardware from service? If you expect them to cover a third party reception device why would you say it's far fetched to cover a third party device required to view any of it, the TV? I think only because the downstream argument reveals how ridiculous the upstream argument is.

    Really the protection plan covering a radio shack antenna? That's pretty far out on the limb.
     
  2. toneman

    toneman Legend

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    Oct 23, 2007
    Actually, that's technically incorrect since D* isn't actually providing the OTA signals--they are enabling a means (the OTA tuner) for you to receive it on your D*-provided receiver, with the OTA antenna being the other part of the equation.

    IOW--how can D* insinuate/claim that their fee includes access to HD OTA signals when they aren't actually even providing/transmitting the OTA signals themselves? :confused:
     
  3. Xaa

    Xaa Icon

    797
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    Nov 17, 2005
    Simple. Once it comes to their box they either allow it to be decoded and come out the other end or they don't. If you want that access which is access to decoding of ATSC transmissions you can get it by subscribing to the HD Access.

    It's not the OTA signal to which they are providing access. It's the decoding and transmission through their supported hardware (along with guide data etc.)

    Everyone has access to the signal and there are many ways to get the decoding. The pay for hardware and have it model (antenna and TV tuner) was declined as inferior by the OP in favor of the benefit of having it through DirecTv equipment. For that added value there's a subscription. That's their business.
     
  4. CJTE

    CJTE Hall Of Fame

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    Sep 17, 2007
    You can get OTA and OTA HD without the HD Access Pass...

    :confused:
     
  5. rjheard

    rjheard Mentor

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    Dec 11, 2007
    Thanks.:hurah:
     
  6. jzboggs

    jzboggs New Member

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    Jan 19, 2008
    ok, so if I have to have HD Access to receive OTA channels then why does the screen on my tv say that once my DIRECTV service is activated your receiver will integrate off-air channels (at no additional cost) with your satellite service.


    "No additional Cost" That means no HD Access.

    I don't watch any hd other than sports that I receive locally. I have no use for hd except for that purpose. Why should I have to pay $10 a month to watch football on the weekends for a few months out of the year?


    I called CS after I got the message "Call Customer Service (750)" What a waste of time. They effectively told me it isn't their problem.
     
  7. rjheard

    rjheard Mentor

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    Dec 11, 2007
    I guess it depends on what your definition of "no" is. It appears their definition and yours differs.
     
  8. jzboggs

    jzboggs New Member

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    Jan 19, 2008
    I guess that I need to send DTV a dictionary.
     
  9. Sharkie_Fan

    Sharkie_Fan Hall Of Fame

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    Sep 26, 2006
    As has been pointed out SEVERAL times. You agreed to have HD Access just to GET the HR20, so, realistically, all the talk about the OTA tuners working or not working is just academic.

    So, since you have to have HD Acess to have the HR20. Technically, there is "no additional cost" to have the OTA tuners integrated, either.
     
  10. Xaa

    Xaa Icon

    797
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    Nov 17, 2005
    Sounds like you just need an OTA antenna and tuner and you're all set. Why should DirecTv subsidize it?

    Like Sharkie said, you agree to have HD Access just to have the HR20 so there is not an additional cost.
     
  11. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    This has been an interesting conversation, and some truly interesting (and maybe even absurd) points of view have been expressed. It all boils down to issues of OTA HD on an H2X or HR2x rcvr. To be able to see OTA HD get a cheap tuner to connect to your HDTV. TO record (because recording is a function of the HD DVR) pay the fees necessary. D* controls that, and bellyaching will not change the D* policy.

    As the Fairy Nuff said. Fair Enough and also Nuff Said :p
     
  12. Elephanthead

    Elephanthead Legend

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    Feb 3, 2007
    this decision makes absolutly no sense what so ever. It costs DTV nothing to leave the OTA tuners active, the only thing this does is piss off a bunch of people that already paid to upgrade to a HD receiver. They are still subscribing to SD. I guess the brain trust at DTV is on a mission to get everyone to switch off or switch to someone else.
     
  13. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    except for this.
    OTA channels show in the directv guide, most of the time it will show you no only the channel, but what shows are on and when. that for certain is a function of Directv service and is not free. some thing with being able to record.
    Bellyaching does not help
    Nuff Said
     
  14. Xaa

    Xaa Icon

    797
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    Nov 17, 2005
    Did you read the thread? The OP states clearly that if he can use his DirecTv subsidized equipment to decode HD OTA signals that he would replace his HD Access with that alone. It costs them a valid subscription. DirecTv will lose subscribers to competition, they understand that, but it would be idiocy to facilitate it and subsidize it with their equipment and development costs.
     
  15. rjheard

    rjheard Mentor

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    Dec 11, 2007
    I agree. D* may be well within their rights do this but the customer who will subscribe to HD just to get HD OTA is an insignifigant minority. I can't see a justification from a revenue stream point of view. I'm pretty sure he won't get satisfaction on this from D* nor will he suggest them to anyone. Sometimes you just have to do what's necessary to make the customer happy.

    Is there a SD DVR with OTA available?
     
  16. Sharkie_Fan

    Sharkie_Fan Hall Of Fame

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    Sep 26, 2006
    No, there is not. At least from DirecTV. And, personally, I think that's at least partly where this decision comes from.

    OTA is a feature specific to the HR2x (I know the AM21 isn't out yet, but soon). In order to keep an HR2x active, one is required (and agreed to) keep the HD Access on their account.

    No HD Access = SD. Since no SD DVR from DirecTV has OTA, you get no OTA.

    A simpler solution than switching the box out for an SD version... At least IMHO.
     
  17. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    All this fuss over two pounds of earthling brain (Or in this case a 9.99 per month HD access charge)
    For those who object, why don't you call D* and offer to roll double or nothing for HD access.
    Doh!

    El Diablo De Los Rio Muerto
     
  18. Xaa

    Xaa Icon

    797
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    Nov 17, 2005
    Have you even bothered to read the thread? The OP has come back and he does have satisfaction and the HD Access subscription back. Feel how you do about the policy, but DirecTv did exactly what you're "pretty sure" they wouldn't do.
     
  19. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    Close the post, It has gotten absurd. All those in favor say Aye
     
  20. RobertE

    RobertE New Member

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    Jun 9, 2006
    Aye!

    Next thing you know, people will be complaining that their DVR won't record after they stop their DVR service. :rolleyes:

    Time for a:

    [​IMG]
     

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