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DirecTV/Viacom Dispute?

Discussion in 'DIRECTV General Discussion' started by danpeters, Jul 9, 2012.

  1. Jul 11, 2012 #921 of 3058
    crawdad62

    crawdad62 Godfather

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    Jul 16, 2008
    This whole thing is funny. Pitchforks! Pitchforks! These channels have been off the air less than a day and you've got two camps... well after reading through you've got some moderates too. One camp is "This is an outrage! I'm taking my ball and going home!" Seemingly within hours of the stations going black they've decided it is a much easier route to go to another service. Even if I were PO'ed I'd second guess removing (and sending back equipment), having another provider schedule installation, etc. just to find weeks or months down the road they too will be in negotiations and have the possibility of losing a channel(s). Then you've got the D* apologist that typically look down upon anyone that has a negative opinion or experience with Directv. Just because everything is to their liking anyone else is way off base and they'll be more than happy to tell you you're just stupid.

    Right now as it stands. I can wait one way or the other. Right now no one outside of the principles knows anything. Right now both said principles are playing the blame game and it's he said she said. It'll get resolved. Viacom needs D's viewers and D* needs Viacom's programming. If it didn't get worked out it would be a lose lose for both of them.

    Would I like not to have my programming interrupted? Of course. I watch TVLand, Comedy Central and Palladia a lot and to a lesser extent VH1/Classic. But I'm an adult. I can live with it for awhile. I'm getting Encore which is pretty nice.

    I don't see this lasting very long.
     
  2. Jul 11, 2012 #922 of 3058
    BlackCoffee

    BlackCoffee AllStar

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    Whether you check a box or sign a piece of paper, it all begins with reading and comprehending. I am a little tired of the "I didn't know" whining. It reminds me of all the people with variable rate mortgages that couldn't pay their bills. With all the Federal and State laws about being informed and sitting in closure, a lot of time with lawyers that charge you a fee, people still claim they didn't understand. This is after they initial each page, sign each clause, and take out a loan for more than they can afford.

    Simple rule of thumb-Buyer beware. If you didn't understand what you were signing, cancel the service and live in a cave.
     
  3. Jul 11, 2012 #923 of 3058
    tuff bob

    tuff bob Icon

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    and it being the current fad of Viacom, its not music videos but reality programming they stick the pop-ups on. :mad:
     
  4. Jul 11, 2012 #924 of 3058
    maartena

    maartena Hall Of Fame

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    There is a bit of a difference here..... First off, a CHANGE in the contract is different then agreeing to the INITIAL contract. (The initial contract contains a provision stating that you will be notified of changes to said contract). Cellular companies are also allowed to notify you by email, or by an insert in your paper bill, that the terms of the service have changed, and that by paying your next bill you automatically agree to the new terms.

    I had to sign the agreement when I got the DirecTV installer over. It included the statement of work, but it also stated that this would be the start of the DirecTV agreement, and that the installer would activate the boxes - which in turn triggered the start of the lease agreement I quoted a few posts earlier. I'm pretty sure that anyone that had an installer in their house to setup your dish, has signed a similar type of paper. Maybe you don't remember, or you thought it was just the work order for the installer, but I would check the carbon copy you were given at the time.

    Any changes after that can be done by email, bill insert, or otherwise. The only requirement is that you be notified, and usually this notification is done the exact same way you receive your bill each month. You also get the right to cancel without ETF if you don't agree to the terms. And this can be done over the phone.
     
  5. Jul 11, 2012 #925 of 3058
    Eksynyt

    Eksynyt Icon

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    As long as DirecTV is the sports leader I could care less if they never add the Viacom channels again.
     
  6. Jul 11, 2012 #926 of 3058
    charlie460

    charlie460 Godfather

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    This is probably the most back and forth i've seen during a contract dispute with DirecTV. It's almost disgusting.

    Viacom's ad campaigns are a bit much, honestly it makes them look like more of a "bad guy" in this situation if you ask me.
     
  7. Jul 11, 2012 #927 of 3058
    hclarkjr

    hclarkjr Cool Member

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    Feb 18, 2012
    the only channel i miss is comedy central, but it is not the end of the world for me. hopefully they iron it out soon
     
  8. Jul 11, 2012 #928 of 3058
    tonyd79

    tonyd79 Hall Of Fame

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    They gave me that vibe from the beginning. They are trying to wage a PR war by doing bad PR. Guess they have been watching too much of their own programming.
     
  9. Jul 11, 2012 #929 of 3058
    Paul Secic

    Paul Secic Hall Of Fame

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    Is CBS Sports Channel impacted?
     
  10. Jul 11, 2012 #930 of 3058
    susanandmark

    susanandmark Godfather

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    Actually, to be clear, I'm not arguing I would leave over this, just that customers SHOULD be able to leave when significant changes in programming occur. If that threat was over provider's heads, said major changes, temporary or not, would probably happen a LOT less often.

    And, yeah, I'm getting sick of this becoming such a regular thing with DirecTV since I remember in the "good old days" when we'd read about Dish doing things just like this and everyone here (often the same people still cheering DirecTV on) would crow about DirecTV would NEVER do that to its customers.

    First of all, I've signed several mortgages. It is VERY CLEAR, as it should be, what you are signing and what your obligations are in terms of payment, interest, etc. In fact, there's a whole page just for that purpose that simplifies it into a single, easy to read document and even lists out exactly how much in interest you'll pay over the lifetime of the loan. (The wish-I-was-independantly-wealthy-and-could-buy-a-house-with-cash page, I like to call it.)

    And the reason that page exists is because banks did, routinely, try and deceive people with arcane clauses or legalese. Now they can't. That's a good thing, in my book

    And no matter what DirecTV apologists would like to believe there are plenty of customers who have never had an installer in their home, or have been with the company for a decade-plus, long before contracts ever existed, just like me. We installed our own initial equipment--signed nothing--with dish and box bought online, of all things (edgy in '97). We used one installer, ever, to upgrade dish prior to move (so >2000) and he put a hole in our roof that ended up costing thousands in damage. So, yeah, no DirecTV installers EVER at the new house.

    No mention in calls of receiver activation about leased equipment or contract renewal. Yeah, I know about all those things, mostly because I found out the hard way and then read here, "well you should have known better," but certainly not because DirecTV ever advised me what I was getting into. (And, as a former professional writer/editor turned stay-at-home mom, I think my "reading comprehension skills" are just fine, thanks.) I didn't sign, initial or verbally confirm anything, DirecTV just did it anyways.

    We owned all our own equipment, including purchasing equipment via Best Buy for a home theatre expansion that got delayed so that activation (not purchase) occurred after the switchover in classification and the PURCHASED equipment got entered as LEASED, with all our other owned boxes being turned to leased as well. Sure, I'm not the only that happened to either. PAID "lifetime" DVR service repeatedly dropped. Equipment activation dates mysteriously changed to later ones (now I keep records of all people I talk to with time, date, names and ID #).

    I could go on, but my point is that it's a truly crappy way to do business and they will hide said crap-tastic elements as much as they can, for as long as they can, from as many customers as possible.

    So, if you meant "buyer beware" in the sense that basically any company will almost certainly try to screw you up to and just past the point you'll allow them than, yeah, I agree with you.

    In short, full disclosure=good, fine print and entering into contracts simply by breathing=bad.

    Ah, you'd think so, right? But, sorry, if you try and cancel when new terms come out, they will still charge you an ETF, because the "contract" says they can change the terms any time, for any reason, and you have no say. "All we have to do is inform you, mam. Have a nice day and thanks for 'choosing' DirecTV!"
     
  11. Jul 11, 2012 #931 of 3058
    gregftlaud

    gregftlaud Hall Of Fame

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    Shendley:

    If your has tv has apps on it and has amazon instant video or if u have a Roku player The Daily Show and The Colbert Report can be found on there.

    I believe the new shows are added to amazon the day after they air.

    I recently moved and was about a week without DTV and that's where i watched them.
     
  12. Jul 11, 2012 #932 of 3058
    TheDaddy

    TheDaddy Cool Member

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    May 7, 2008
    Not to be adversarial but I've been month to month since 2008. I got two HR20-700 HD + DVRs back in 2006 w/ a 2 year commit. They both worked great until this year, 6 years later.

    Because we have the Monthly Protection Plan both HR20-700 HD + DVRs were replaced with HR21-200s and I'm still in month to month. And in both instances it was that the internal hard drives had just had it from all the recording and erasing of shows. Pretty good lifespan imo.
     
  13. Jul 11, 2012 #933 of 3058
    RunnerFL

    RunnerFL Well-Known Member

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    No, CBS and Viacom split years ago.
     
  14. Jul 11, 2012 #934 of 3058
    sean67854

    sean67854 AllStar

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    How is it not? You know about the ETF up front. If you don't like it, vote with your dollars somewhere else?
     
  15. Jul 11, 2012 #935 of 3058
    1995hoo

    1995hoo AllStar

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    Fairfax...
    As an attorney, posts like this one always amuse the heck out of me. As a general rule, whenever anyone says "in a court of law" it's a pretty good indicator that he has no legal background and doesn't know what he's talking about.
     
  16. Jul 11, 2012 #936 of 3058
    woods_men

    woods_men Cool Member

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    Jul 11, 2012
    Because people are delusional and love people who do them wrong.
     
  17. Jul 11, 2012 #937 of 3058
    maartena

    maartena Hall Of Fame

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    Have you actually tried this? Because this IS legally binding. If you do not agree to new terms, you can decide to not agree to them, but you only have a short amount of time to do so, and when you paid the next bill already you automatically agree to the new terms.

    I used this myself on a 3-month old contract with Sprint once. When they took over Nextel I signed up for a new service, and had bad coverage, bad service, dropped calls.... Then, probably as part of the merger, they came out with new terms, and I had the option to refuse the new terms. I called Sprint, told them I did not agree to the new terms, and would be declining them, and they let me go without the $175 ETF I had to pay for breaking contract within the first year.

    I got to keep the phone. Only thing I could not do is port the number, as they retained the number at the precise moment I cancelled the service. That wasn't a big loss, I signed up with AT&T, got a new number, and was happy.
     
  18. Jul 11, 2012 #938 of 3058
    Lucid504

    Lucid504 Legend

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    Mar 26, 2008
    If you want to act like this just go back to 4chan where you probably came from and troll there.
     
  19. Jul 11, 2012 #939 of 3058
    Visman

    Visman Legend

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    Feb 16, 2008
    Houston, TX
    What ever deal DirecTV make with Viacom our bill will go up sometime in the future do to this dispute because DirecTV will have to pay some kind of increase to Viacom (5% to 15%) to get those channels back to us. So just get on with it.
     
  20. Jul 11, 2012 #940 of 3058
    woods_men

    woods_men Cool Member

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    Jul 11, 2012
    BINGO
     

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