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DIRECTV2PC v5717 - Issues & Discussion

Discussion in 'DIRECTV Connected Home' started by Doug Brott, Sep 18, 2009.

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  1. Jun 6, 2010 #601 of 1021
    bratboy

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    I really haven't seen much action but could just be perception. I still wish they had continued working on a pc card so we could actually watch live shows.
     
  2. Jun 7, 2010 #602 of 1021
    mikemyers

    mikemyers Legend

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    I didn't know direc2pc even existed, until I started reading up on a lot of things to solve a different problem.

    I just installed the software on a Win7 PC. The following are some observations, from the point of view of a non-technical person who may try to get this running (not a computer hobbyist).

    a) sign-up went fine, and my Activation key appeared by the next morning. I created a "system restore point" just in case! :)

    b) installation seemed to go smoothly, but then it asked for a "serial number". Not knowing what it was asking for, I pasted in my activation number, which worked, but didn't seem right. (There should be a note saying where a serial number can be found, if this is supposed to be there.)

    c) The download went smoothly, but I wish instead of saying how much data has been downloaded, instead it should say how much percentage of the data has been downloaded.

    d) A message appeared twice, telling me "The color scheme has changed to Windows 7 Basic." People should be aware that this might happen before starting the download, so they're not surprised.

    e) installation seemed to go OK, and fairly soon I was up and running. First impression was that the information on my screen was in a huge font, which I understand is deliberate. This would have looked better if the "window" wasn't full size on my screen, but a reduced size window.

    f) I tried to play a recorded show, but got this message: The video's audio is protected and requires an audio driver with hdcp support; changing the audio output to analog might allow audio playback.


    At this point I gave up for today. I know there are messages up above that talk about doing something with "hdcp", but until ten minutes ago I never heard of "hdcp". It's one more thing I need to figure out, but I doubt if most people who try to get this going will have a clue as to what to do. There needs to be a help message in clear English, not techno-wording. :)
     
  3. Jun 7, 2010 #603 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If your sound chip has a driver that supports HDCP, this isn't an issue.
    Since you're running Win7 [Vista works too], disable the digital output within Windows and it then works.
     
  4. Jun 7, 2010 #604 of 1021
    mikemyers

    mikemyers Legend

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    May 19, 2010

    Well, let me try what you're suggesting.

    1) Click on control panel > Hardware and Sound > Sound - Manage audio devices

    2) Of the four tabs, only "Playback" seems relevant (not Recording, Sounds, or Communication tabs), so I go there.

    3) I've now got three choices, Speakers "checked", Digital Audio (S/PDIF) "ready", and Digital Audio (HDMI) "ready".



    Since the error message referred to "hdcp", it's not obvious (to me) what I should do next. I guess I better read up on what "HDCP", "S/PDIF", and "HDMI" relate to each other, if at all.

    On the back of my PC, I do see two connections labeled "SPD\F OUT"; my intuition (not very good however) is telling me that maybe this is what you're telling me to disable?
     
  5. Jun 7, 2010 #605 of 1021
    mikemyers

    mikemyers Legend

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    May 19, 2010
    I should add that under Control Panel I have two things listed under Sound:
    a) High Definition Audio Device
    b) Pinnacle AV/DV2


    If I click on High Definition Audio Device I find the driver is from Microsoft, dated 7/13/2009, version 6.1.7600.16385


    The reference to Pinnacle is because I have their Studio 11 system installed which I intend to use for video editing of recordings of eye operations at a hospital in India. This is my "test platform", for what I do over there.
     
  6. Jun 7, 2010 #606 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    These are the two you're having problems with.
    If either of these is a Realtek chip, then they offer drivers here: http://www.realtek.com.tw/downloads...=3&GetDown=false#High Definition Audio Codecs
    Otherwise you need to disable them as playback devices, or find better drivers from the manufacturer.
     
  7. Jun 7, 2010 #607 of 1021
    mikemyers

    mikemyers Legend

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    May 19, 2010
    VOS, could you please explain to me, in simple language, why this is even an issue? Why would anyone care what's in my computer?

    ERROR MESSAGE: "The video's audio is protected and requires an audio driver with hdcp support; changing the audio output to analog might allow audio playback."



    I've already recorded the show on my DVR, so that's not the problem.

    I can play it on any TV, and as far as I know, use the digital audio output to play the sound through my home speaker system. What is different between the audio out from my computer, and the audio out from my DirecTV box? Both get plugged into something with speakers.

    If I use the DirecTV application to watch it on my computer, on a smaller screen and with a small (Logitech) speaker system, it probably won't sound as good as it does on my TV and receiver.

    Where and why is this even an issue??

    -----------------------------------------------------------------

    Or, if there is something here that I am missing, and which you'll be explaining to me, why doesn't DirecTV just send a simpler signal to my computer, blocking out whatever it is in my sound system that they are concerned about?


    I'll try to figure out how to do what you just suggested, but I'll bet that 99% of the people who use this application just want to watch the show on their computer, and wouldn't even know how to do the basic things I've already done to try to fix the problem, let alone the far more complicated job of finding the appropriate software for a "Realtek chip", something that has never entered my mind until you just wrote about it.

    Simple question - why would DirecTV work so hard to make this a utility that anyone can do, and then, provide something that hardly anyone is likely to be able to do?

    (At some point, the "adviser program" should be enhanced to test for things like this, and let people know ahead of time that it's going to get rather complicated.)
     
  8. Jun 7, 2010 #608 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The simplest reply is:
    High Definition Copy Protection [HDCP] is required.
    From the Premium Movies or the Pay Per View suppliers, since the last thing they want is for bootleg HD copies to get out. [not that this can be stopped].
    There are apps that once the recording gets into a PC can be used for this.
    This is why DirecTV2PC has all of these "gotchas".
    The DVR has digital audio output but it isn't sync'd to the video. The HDMI has both but has HDCP. The analog HD [component] video can be turned off at some point or have Macrovision enabled.
     
  9. Jun 7, 2010 #609 of 1021
    mikemyers

    mikemyers Legend

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    VOD, if the error message really does accurately describe the problem, we're only talking about audio, not video. To fix things so this works on my PC, I'll be doing something only to disable the digital audio.

    I imagine that the signal going to my PC is the same as the signal going to my H24, where I can watch the show in HD on the attached TV. The people who provide the software will naturally want to do things to prevent this full signal from "escaping" into the outside world, copied, or whatever. I guess they've already fixed the video part of this, and now there's something that needs to be done regarding the audio content.


    Here's where I get lost - why do they even care? What can anyone do regarding copying the audio signal out of a computer that they can't already do with the audio signal from the DVR? If the video part of the signal is already protected, why bother with the audio? I know you said that the digital signal going to the computer is "sync'd" with the audio, but if the HD video can't be captured, why does anyone care about the audio?

    -------------------------------------------------------

    I guess it doesn't really matter if I understand or not - there's obviously some reason there that people do care about. When my computer friend returns in a day or two, I'll see if he can help me do what you've already suggested regarding the software for the chip. Thanks!
     
  10. Jun 7, 2010 #610 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I'm guessing this was to be "VOS".
    You should be able to disable your two digital outputs and use the analog to your speakers.
    Realtek is simply a sound chip maker, who supplies a sound driver with HDCP support.
    ATI uses the Realtek chip for their HDMI output video cards.
    Some motherboards also have Realtek sound chips.
    VIA makes a few sound chips that also have HDCP supported drivers.
    If you don't know what you have, then either disable what I pointed out earlier or wait for your friend. :)
    If your video card & monitor didn't support HDCP, then you'd get the same error about HDCP and you'd need to use the VGA connections.
     
  11. Jun 8, 2010 #611 of 1021
    mikemyers

    mikemyers Legend

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    Oops, my fingers got ahead of my mind.... yes, "VOS". :)

    We built this computer half a year back. It's got a high-tech video card that my friend likes for gaming (when he moves up to a new computer, I buy his leftovers....). The audio is coming from the motherboard - there's no sound card.

    Mainboard is EVGA nForce 790i Ultra SLI. Looking over the manual for the board, it says that the audio drivers are on the CD that came with the board. I don't remember that we ever installed that, so maybe this will fix things.

    Another possibility - looking through the manual, I find the following:
    HD Audio
    This function on the Integrated Peripherals manu allows you to enable or disable the onboard High Definition Audio.

    I'm pretty sure this will accomplish what you are advising me to do.

    Lastly, I looked up the audio specifications for the mainboard, to see if it mentioned the "Realtek sound chips". I haven't found it yet, but did find the following:

    Onboard Audio
    > Azalia High Definition audio
    > Supports 8-channel sound
    > Supports S/PDIF output
    > Supports Jack-Sensing function



    I did some more searching on the internet for whether or not it uses a Realtek chipset, and found the following at http://www.hardwaresecrets.com/article/EVGA-nForce-790i-Ultra-SLI-Motherboard/536/3

    On-board audio: Produced by the chipset together with a Realtek ALC888S codec (eight channels, 24-bit resolution, up to 192 KHz sampling rate for its outputs, up to 96 KHz sampling rate for its inputs, 90 dB signal-to-noise ratio for the inputs and 97 dB signal-to-noise ratio for the outputs), with on-board optical and coaxial SPDIF connectors.

    My friend gets back tomorrow or Wednesday - we can check things out then. If we don't come up with a better solution, turning off the digital audio seems easy enough to do, and from what you've written, that should get things going.
     
  12. Jun 8, 2010 #612 of 1021
    veryoldschool

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    This sounds like if you use the link I posted earlier and download the HD audio driver, you'd be set, since you do have the Realtek onboard sound chip. Not yet sure about your HDMI driver though.
     
  13. Jun 8, 2010 #613 of 1021
    mikemyers

    mikemyers Legend

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    Well, I thought some problems must be me, but then I found out the site doesn't work properly with Firefox...

    I went to http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High%20Definition%20Audio%20Codecs - so far, so good.

    I click on "accept to the above". Page refreshes.

    I click on "Next".

    I see "Object moved to here." (the word "here" is a link). I click on "here".

    I'm now back to the original web page. :-(






    Using IE things go better.
    There are three choices after I click on "Next",
    ...ALC5621 (Datasheets)
    ...High Definition Audio Codecs (software)
    ...AC'97 Audio Codecs (Software).

    I will assume it's the middle one, as that sounds like what we're discussing.

    The listing at the top is for Win7, so I click on "GO" for the download (Site 1)

    this takes me back to the downloads page with the three choices.

    I then try (Site2) which works better - software starts downloading.)

    (...to be continued)
     
  14. Jun 8, 2010 #614 of 1021
    mikemyers

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    Well VOS, you "done it again". :)

    Audio now works perfectly. ....thanks again!!

    (I do get a message "Color scheme has been chaged to Win 7 Basic" - is this the way things should be, or do I need to adjust anything?)
     
  15. Jun 8, 2010 #615 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    We don't know why it has to do this, but we all have this.
     
  16. Jun 8, 2010 #616 of 1021
    mikemyers

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    May 19, 2010
    I'm very impressed. Video and audio are good, and it's wonderful to have a movie on one of my two screens, while working on my computer on the other. Or, I can just make the movie into a smaller window, which lets me watch it while doing my normal PC work using all but one small window of my screens.

    It slowed down my network speed on this PC.
    Doing a speed test, I get 1473 Kb/s download, and 420 Kb/s upload.
    Then I closed the program...
    Doing a speed test, I get 5576 Kb/s download and 402 Kb/s upload.

    It would be nice if I could also watch "live TV" on the computer, which would tell me when I might want to move over to where I can see the big-screen TV. This would make the small window on my computer into a "monitor" of what's going on.


    Overall impression - very nice, but without a VOS I'd still be just thinking about it, not running it......
     
  17. Jun 8, 2010 #617 of 1021
    dennisj00

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    You can watch 'near' live tv. . . just program a recording from the guide or manual --or through m.directv.com or smartphone program.

    As soon as it starts recording, you can watch it on your 'monitor'.
     
  18. Jun 12, 2010 #618 of 1021
    winedaddy

    winedaddy New Member

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    Jun 12, 2010
    Thanks...(Vista 64bit) reboot worked for me...
     
  19. Jun 14, 2010 #619 of 1021
    markgrif

    markgrif New Member

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    This is, I think, something new to talk about. I'm new here and I can't figure out how to start a new thread, so I'll put it here and someone can move it if they like.


    1) I have an HR-22 and DirecTV2PC 5718. The setup works fine.

    2) My PC is 3D capable (Dell Alienware 120Hz monitor and Nvidia glasses.

    3) I recorded the 3D soccer match with no problem, even though I DO NOT HAVE a
    3D capable TV.

    4) DirecTV2PC did play the game with no objections but did not recognize my 3D setup.

    5) CyberLink handles a software program called PowerDVD 10 Ultra, which does recognize
    my 3D setup.

    6) CyberLink writes the code for DirecTV2PC.


    Does anyone know anything about DirecTV2PC being able to handle 3D broadcasts? 3d on a PC is really pretty good!
     
  20. Jun 14, 2010 #620 of 1021
    taz291819

    taz291819 Godfather

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    I've asked the powers that be on this board to ask Directv about this also.
     
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